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Audiobooks on Spotify

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Re: Audiobooks on Spotify

#161

Could you, say, hike the price of all audiobooks by the Apple tax when buying through iAP? While offering a cheaper price outside?

You can but you're not allowed to inform the consumer about it. So it makes your product look overpriced and pisses off your customers.

There are already apps doing this, like Youtube Premium ($16 IAP, $12 on their website) and Dropbox ($12 IAP, $10 on their website).

Re: Audiobooks on Spotify

#162
post #2

Does anyone else take issue with Spotify branching out into other arenas (e.g., Podcasts, TV, Audiobooks, etc.)? I'm honestly kinda tired of all of these services trying to gobble up any slightly related industry. I subscribe to Spotify to listen to music, not podcasts. My podcasts arrive using a different app with the backing of the RSS standard, not Spotify's internal standard. I don't want to get a subscription co…

Absolutely. But it's not really an expansion - they're trying to get people off of music and onto podcasts because those are cheaper for them to serve (so more like an attempt at not having to raise the subscription price).

I guess the idea is that all types of audio content have some commonality and somebody who's considering listening to music could also listen to a podcast instead. I don't think this overlap happens for me very often, but maybe it's more often than I think and often enough for them to be worth it.

I'll still boycott their podcasts because they're attempting to make proprietary what is currently free.

Re: Audiobooks on Spotify

#163

Earlier quoted context omitted.

You mean Apple would have to be competitive regarding their own services for once? Actually have it make financial sense and provide a seamless experience for companies so they're encouraged to use it rather than forced? No... that can't be a good thing for consumers.

Are we talking about the same thing here? I am talking about payment services. Most companies will do everything they can to screw over the consumer. Especially once they have you in a subscription. As a consumer I would rather these companies be forced to not do shady practices and have to conform to a uniform way of purchases and subscriptions. I have been in too many meetings about "User Retention", if given the c…

Let's work with your assumptions, hopefully you can realize why they don't really make sense when it comes to consumer rights or healthy competition.

So companies "will do everything they can to screw over the customer". Apparently excluding Apple for some reason who can never do wrong or suddenly start demanding apps charge subscriptions instead of a flat fee in the first place, but let's continue.

Companies that have their own infrastructure to support their own payment systems will switch to it, but have to create a justification for consumers to switch as Apple isn't going to do that work for them. So maybe they cut the fee, maybe they throw in a bonus whatever. Some consumers switch, finding this new method acceptable.

Then there will be other consumers, like you, who value Apple's system too highly to switch. If the above hypothetical company does not support both Apple and their own systems, this group of consumers will opt not to continue subscribing.

Now tell me, how is this so bad? How are you unable to avoid scummy business practices?

Re: Audiobooks on Spotify

#164
post #154

Earlier quoted context omitted.

How else are they going to challenge the status quo? I'm confused by people acting shocked and appalled every time any other company brings up issues with the status quo. Spotify wants to get into Audiobooks, Apple won't let them, Spotify wants to make a social ruckus so people are aware of who to blame and to demand change. Before you consider the idea they should just quietly try to push regulation, consider withou…

Apple would definitely let them to get into audiobooks, Spotify just doesn’t want to give them the cut. As a platform owner Spotify takes a cut from the artists, aren’t they playing the same game as Apple? If they somehow get regulators to allow 3rd party payments on App Store, that would be a terrible thing for the users. I don’t want to start giving out my credit card number to every random company I want to purcha…

Then don't. You wouldn't be forced to give over your credit card number to every random company. You're creating a situation that doesn't make any sense - somehow you trust them enough to provide you the service you want, but not enough to handle your credit card?

Just as you're able to see through the fact that it's not just about UX - let's stop pretending the issue of 3rd party payments is about consumer 'safety'.

Re: Audiobooks on Spotify

#165
post #39

As someone who uses Spotify every day, I hate it. I hate their expanding markets while constantly making the app more bloated, slow, and less intuitive. Really, you're going to fill my recommended page with podcasts you've paid a ton of money for exclusivity instead of showing me recommended music that's relevant to me, like they used to? Audiobooks aren't going to make my music experience any better either. Can't wa…

> for them to take away lyrics _again_ Disclaimer: I work at Spotify, but I can't speak directly for the teams handling this. So. Lyrics, and any text that accompanies audio in general (for example, if you try to show audiobook text while it's playing, or audio transcript of a podcast, or...) is a legal minefield. So, if some text that accompanies audio disappears... it's likely for legal/licensing reasons, not becau…

Oh I bet it gets tricky on the legal front. I was more referring to the entire feature being removed like 5 or 6 years ago I think, but I imagine there was an issue with the partnership with Genius or whoever the original lyric supplier was.

Re: Audiobooks on Spotify

#166

Earlier quoted context omitted.

You mean Apple would have to be competitive regarding their own services for once? Actually have it make financial sense and provide a seamless experience for companies so they're encouraged to use it rather than forced? No... that can't be a good thing for consumers.

Honestly, after getting screwed over by so many companies making one jump through so many hoops to cancel a subscription, I rather have Apple's way. Perhaps when law or credit card processors force companies to provide an easy way to cancel a service, as easy as it was to sign up for it, then I can worry about competition in IAP space.

That already exists, if all hell breaks loose for some reason you can talk to your credit card company and request that subscription be stopped. Asking for a new card does the same. Chargebacks also exist and is actually a handy way to get your account removed entirely as lots of companies hate chargebacks.

Also both Visa and Mastercard have their own rules that apply to subscription services, for example Visa requires services that allow signing up for a subscription to be easily cancelled online. So if you run into great issues there, call up Visa!

Re: Audiobooks on Spotify

#167

Earlier quoted context omitted.

Software interfaces in general have regressed severely since the mid-2000s. Media players are a perfect example. There was 10x more functionality in Winamp or Windows Media Player than we get in Spotify or Apple Music today. What is going on? Why are things getting dumber? Are we just optimizing too hard for the lowest common denominator and the average user wants things to be dead simple? I don't want to believe sof…

>There was 10x more functionality in Winamp or Windows Media Player than we get in Spotify or Apple Music today. Except for the extremely useful functionality of putting a large percentage of the world's music at your fingertips ready for instant listening. Spotify also makes curated playlists ("This Is _[Artist Name]__" playlists), artist pages that show their most popular tracks and discographies, offers profession…

I agree with the GP. Yes, the infrastructure is great, but the client itself is trash. Winamp consumed 1% of my CPU twenty years ago, Spotify consumes 10% now. Not only do they mostly do the same thing, but Winamp did much more.

This is a major, major regression, that we have machines thousands of times faster but the software is an order of magnitude slower and more resource-hungry than back then on the much faster machines.

Re: Audiobooks on Spotify

#168
post #8

As a consumer, I’ve actually come to prefer in app purchases. I love when a subscription is available on IAP because for something like a newspaper, I know that I can cancel it with a couple of taps instead of having to fill out some long retention form or call someone.

For subscriptions, 100% agree

For buying one off products. Don’t wan to be using in-app purchase.

I seem to suddenly be able to buy audiobooks in audible now though? Or at least use my credits. When did that happen?

Re: Audiobooks on Spotify

#169

No other company do I hate and love so much. I love their discovery algorithms and find new music through them so often. I look forward to my new Discover Weekly every Monday. But in every other way they drive me crazy. The UI is terrible and basic but I've learned to live with it. What I absolutely can't stand is inserting podcasts and audio books into the app with no option to opt-out. I get that they want to put t…

the UI Is bad in comparison to what? its pretty easy to find whatever you want

Re: Audiobooks on Spotify

#170

No other company do I hate and love so much. I love their discovery algorithms and find new music through them so often. I look forward to my new Discover Weekly every Monday. But in every other way they drive me crazy. The UI is terrible and basic but I've learned to live with it. What I absolutely can't stand is inserting podcasts and audio books into the app with no option to opt-out. I get that they want to put t…

I used to love the Discovery Weekly list as well. But since a couple of years, my account recommendations went into some strange niche solution and they recommend the same rubbish over and over again. I even get annoyed at certain genres that I used to mildly enjoy before. If you try to look for a solution, apparently the only way is to cancel the subscription, delete the account, resubscribe and start over ... I wis…

I've heard that their algorithm now prioritizes lower licensing cost songs even if their algos rank them as a lower possible match for you. It also seems like their curated playlists prioritize lower quality songs now too, so I try to find better user generated ones.

Why does everything go from good to the lowest mediocrity companies can get away with?

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