171–180 of 252 posts
Request to the author: also do a GPT-3 summary of the comments here, and see if the conclusion is different.
It would be funny to have GPT-3 create a website like "elonmusksucks.com" and then do a summary of the comments on HN.
Build quality is very good, except for the standoffs, the silicon is getting loose 2 years later. This was much better on Precision devices I had before.
I think this website is a rant by a disappointed customer, but does have lots of valid criticism listed.
On the contrary I've had great experiences with Dell's business line (Latitude, Precision models). Likewise the business warranty is excellent - log into TechDirect and I can submit a ticket for any one of the machines in my fleet. Dell will either send a technician out to service it in the field, or they'll mail me an empty box so I can send the unit in for repair. Consumer _anything_ is going to be hit or miss. Thi…
I have been using the same Dell XPS 13 for about 6 years now, and I cannot say agree with most of that article. The Dell XPS line was my goto recommendation for people when they ask what laptop they should get. Dell XPS support is also fantastic, if you go though the business channel and pay for support. That said, Dell XPS is no longer my recommendation as the "New" line is a serious downgrade. They removed the head…
The article mentions about 40% of users have issues. You must be part of the 60%. Such are the dangers of anecdotes.
On the contrary I've had great experiences with Dell's business line (Latitude, Precision models). Likewise the business warranty is excellent - log into TechDirect and I can submit a ticket for any one of the machines in my fleet. Dell will either send a technician out to service it in the field, or they'll mail me an empty box so I can send the unit in for repair. Consumer _anything_ is going to be hit or miss. Thi…
After about 1.5 to 2 years the battery started swelling up, and became essentially unusable. Turns out they even had a recall for this model, but who keeps track of that so he never knew. Tried to order a new battery from Dell: they don't deliver them any more, no way to buy it from Dell. Tried to order one from 3rd party: that one won't work because "not a genuine battery detected kthxfuckyoulol".
I don't care if it's "consumer" or "low end" or whatever, this is just ridiculous and in my opinion should quite literally be illegal (and perhaps it already is). If Dell doesn't want to manufacture batteries: fine. But let someone else do it so we don't have to throw away our laptops after 2 years.
Nintendo!
Well, not a laptop but...
During those years we only upgrade it's ram from 4 to 8 GB and changed once the battery.
I use to have open at least 10 chrome tabs in any point of time, open very heavy excel files, and never complain about anything.
Earlier quoted context omitted.
Apple has been rock solid for me for a decade. Their priorities aren’t fully aligned with mine, but they’re as close as any company I know of. I really want to try a System76 or Framework as my next machine.
> Apple has been rock solid for me for a decade. Their priorities aren’t fully aligned with mine, but they’re as close as any company I know of. I really want to try a System76 or Framework as my next machine. Aren't all those premium products? Many of the complaints here read like: "I usually BMWs, but I decided to buy a Honda Fit and hated it. It's small and under-powered, nothing like the BMWs I prefer: Honda suck…