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DontBuyDell.com

dontbuydell.com

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Re: DontBuyDell.com

#51

Post by duxup »

bastawhiz wrote: post #35
branon wrote: post #21

On the contrary I've had great experiences with Dell's business line (Latitude, Precision models). Likewise the business warranty is excellent - log into TechDirect and I can submit a ticket for any one of the machines in my fleet. Dell will either send a technician out to service it in the field, or they'll mail me an empty box so I can send the unit in for repair. Consumer _anything_ is going to be hit or miss. Thi…

> Buying Dell's consumer line and having a hard time trying to cash in on the consumer warranty doesn't mean Dell is shit, just means their priorities are elsewhere. This is the whole point of the site: don't buy products from companies whose priorities are elsewhere.

Do you have some suggestions on companies whose priorities are better?

It would be good to know.

Re: DontBuyDell.com

#52

Post by criddell »

branon wrote: post #21

On the contrary I've had great experiences with Dell's business line (Latitude, Precision models). Likewise the business warranty is excellent - log into TechDirect and I can submit a ticket for any one of the machines in my fleet. Dell will either send a technician out to service it in the field, or they'll mail me an empty box so I can send the unit in for repair. Consumer _anything_ is going to be hit or miss. Thi…

My daughter bought an Alienware laptop and a key broke off the keyboard after about a month. I contacted Dell through Twitter and they sent a technician to her college dorm next day and fixed it.

Re: DontBuyDell.com

#53

Post by razemio »

The best Laptops I ever had were all from dell. Started with the Dell XPS 12 and the rotatable screen. I thought this won't last a year. THIS FREAKING THING still works to this day. It is now over 8 years old. Moved to XPS 15 when I started coding at a new company. They were provided by my employee, but we were allowed to install our favorite OS. In my case, this is Arch Linux. For almost all XPS / Latitude and Precision Laptops there is a guide, what needs to be changed to get everything working. They work freakishly well. I am now on a framework laptop (11 gen for linux support), which is also a great Laptop. However, build quality isn't as good when you compare it to a Dell XPS or Precision.

Every other Laptop brand I tried sucked in comparison (Lenovo, Acer, Apple all > 2000$).

Re: DontBuyDell.com

#54

Post by paines »

Belphemur wrote: post #20

My experience with Dell with their laptop has been the worst at work. Who thought it's a good idea to put a Intel power hungry heat generator in a laptop with no airflow or proper cooling for enterprise product ? I had a coworker that nearly burn his leg when having the laptop on them and coding with Spotify in the background. The thing would thermal throttle like crazy and turn into an helicopter because it has only…

>I had a coworker that nearly burn his leg when having the laptop on them and coding with Spotify in the background.

I wanted to argue: this isn't a laptop, until I remebered how my XPS 15 almost burned off my finger tips, and not only once, but several times. If you pack a gaming gpu into a notebook, guess what will happen: people will use it to play games, and boom: the thing is at a constant ~90°C while doing so...

How is a product like this passing any QA and beeing rushed out of the door ?

Re: DontBuyDell.com

#55

Post by krauses »

I’ve had a lot of Dell laptops through work.

2 XPS-13’s in the past few years. 1 with camera’s positioned at the bottom of the screen, which was the absolute worst design ever, unless you enjoyed showing off your nose hairs.

1 with the screen flicker and an issue with an internal fan that failed to start consistently which resulted an a blaring alarm. It would go off in the middle of the night.

The last one was replaced by a Dell XPS-15 (by my employer) which has worked fine.

I also own a personal XPS-15 that was my first Dell purchase ~3-4 years ago. It’s never had an issue and I do some heavy compute and web scraping.

I have a refurbished Dell Precision T-5600 with 128GB of RAM and 16 core processor 4TB SSD + 2TB SSD. It’s a beast, I’ve had it for 3 years. Run it daily for large scrape jobs, store and process a lot of data. It has never let me down.

Re: DontBuyDell.com

#56

Post by mirzap »

I've had best experience with Dell. Before switching to apple ecosystem I used dell laptops (Inspiron) and if I remember they were in $1.2k-$1.4k price range at the time. First one lasted 5+ years, second still works after 10+ years. Same with monitors, I trust only Dell. Just the other day I bought new 4k monitor from dell and it's great. Have 2 old dell monitors I bought 10y ago, my kids use it now. Overall, build quality is superb.

Re: DontBuyDell.com

#57

Post by rjzzleep »

bastawhiz wrote: post #35
branon wrote: post #21

On the contrary I've had great experiences with Dell's business line (Latitude, Precision models). Likewise the business warranty is excellent - log into TechDirect and I can submit a ticket for any one of the machines in my fleet. Dell will either send a technician out to service it in the field, or they'll mail me an empty box so I can send the unit in for repair. Consumer _anything_ is going to be hit or miss. Thi…

> Buying Dell's consumer line and having a hard time trying to cash in on the consumer warranty doesn't mean Dell is shit, just means their priorities are elsewhere. This is the whole point of the site: don't buy products from companies whose priorities are elsewhere.

I actually was about to buy a Dell XPS machine a while back. When their ecommerce side was so incredibly crap to use that I moved over to Lenovo(which isn't that much better but seems to have much better warranty).

I'm glad their priorities are elsewhere, because otherwise I would have bought it first and noticed later. The enterprises that I met, don't actually buy directly from dell. They almost always buy through a third party partnership of some sort.

Re: DontBuyDell.com

#58

Post by marttt »

My Dell Mini 9 netbook from circa 2009 (bought used for peanuts a few years ago) is still wonderful for console-mode Linux. Tiny, fanless, good battery, sturdy and very well thought out construction-wise (effortless disassembly, iirc). I think this was also a consumer-line computer, no?

On the other hand, I've always utterly disliked the 2008-ish Vostro 1015 we still have, though. Noisy fan from day one, bad keyboard and general ergonomics.

Re: DontBuyDell.com

#59

Post by sirius87 »

dragontamer wrote: post #10
eimrine wrote: post #3

Don't buy any laptop except of an old Thinkpad because anything else is either proprietary crap or overpriced or even both.

> old Thinkpad Except older hardware is terrible from a price/performance/power point of view. The minute you actually start to use the computer for something intensive, you'd rather have a more modern, faster, lower power-consumption laptop. It shouldn't be too hard to find 8+ hours of battery life from a typical $700 laptop these days. Add a few more hundreds of dollars to get 12th or 13th gen Intel and/or M1 Macbo…

As someone with a ThinkPad from 2018, I consider general-purpose compute a problem that was solved by Intel 8th gen i5 (and higher). Bumped the RAM and SSD after I got it. Got my battery replaced a few months ago, and I'll happily replace it again if needed.

There's virtually no good reason for me personally to replace this laptop. It would be like buying a new phone because 'scroll performance is sluggish' after 6 years of constant use. Yeah, I can live with that.

Re: DontBuyDell.com

#60

Post by [deleted] »

bayindirh wrote: post #45
bastawhiz wrote: post #35

Earlier quoted context omitted.

> Buying Dell's consumer line and having a hard time trying to cash in on the consumer warranty doesn't mean Dell is shit, just means their priorities are elsewhere. This is the whole point of the site: don't buy products from companies whose priorities are elsewhere.

This is same for other manufacturers too. HP: Pavilions are bad, Pro/Elite/Z series are awesome. Servers are good too. Lenovo: Ideapads are eh, Thinkpads and servers, completely different. The only company which builds all their hardware with comparable quality to other manufacturers' pro lines is Apple.

[deleted]
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