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Employers should prioritize retention over hiring, study suggests

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Re: Employers should prioritize retention over hiring, study suggests

#91
post #19

Earlier quoted context omitted.

Almost all of the companies I worked at hired senior positions from outside the company instead of promoting from within. The other issue I ran into was being so good at the position I was in that I was "unpromotable". Got told that a lot as an IC. Was then told even though I was fully qualified for the promotion, I would not get it nor the accompanying salary.

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Re: Employers should prioritize retention over hiring, study suggests

#92
post #9

Earlier quoted context omitted.

Bonuses at all, nevermind a few a year, sound great. Time to send out resumes. What's the workload at the typical FAANG?

Mine is heavy. Working hard and barely meet the expectations. Lot of competition and colleagues are good. Passing the interview is one thing, but staying there is also challenging as they get rid of low performers. (at least my experience).

Tell me you're working at Amazon without telling me you're working at Amazon.

Re: Employers should prioritize retention over hiring, study suggests

#93
post #17

When people say they want career progression, and opportunities, what they mostly mean is they want more money. Unfortunately, most companies have fallen into the trap where if someone has a title of X they can only make up to Y, regardless of how good they are at their job or how long they've done it. When that happens then the name of the game is getting a promotion in order to keep making more money. That creates…

> When people say they want career progression, and opportunities, what they mostly mean is they want more money.

Nah, that has been proven to not be true (at least in most cases).

What usually happens is a combination of various factors, money being one of them. And when money is part of it it usually psychologically functions as a proxy for whether your company/boss cares for you.

Most people want confirmation of their own beliefs about themselves -- they want the company/boss/coworkers to be showing respect and show that they value your work. People want to see that their work is accomplishing something and a lot of people can go to great lengths to lie to themselves that this is the case. And a lot of people also want progress, they want to see themselves doing new things, getting more responsibility, advancing their careers.

I hired and said goodbye to A LOT of software developers. And I do understand that it is difficult to get an honest, unbiased response when you ask them for the reasons for their decisions to leave.

But at the same time you get to experience trying to get people to stay and seeing what works and what does not. Giving raises works relatively rarely -- it only seems to delay. They are already discontent with their job and the higher salary only functions as a sort of gold handcuffs. After quarter century of doing this I literally am still to see a situation when a developer is offered a higher salary and suddenly becomes enthusiastic about their job to have a long fruitful career.

So what does work? Trying to find what causes them to be discontent in the first place and trying to address it. Do they feel they worked for too long in one project? Are they bored intellectually? Are they not getting along with their current boss? Changing the project without any raise is in my experience one of highest success rate things you can do in this situation. That success rate may not be very high (people tend to leave anyway) but at least I have a lot of good stories of people who changed teams and things clicked for them and they liked their new team. The only things that worked better in the past are changing the project WITH upgrade to the salary to reflect the market, and, for the ultimate highest employee-keeping potential - promotion to manager.

If people really did care mostly only about money, upping their salary should have greater success rate than moving them to another team and yet it is the opposite.

Now... this all assumes software developers and we know software developers are not exactly starving. If you are earning very little compared to your needs or when those needs grow suddenly people tend to really start paying way more attention to just monetary compensation.

Re: Employers should prioritize retention over hiring, study suggests

#96

Earlier quoted context omitted.

Paying for equal performance on the measurable aspects of the job is easier to do than putting a value on institutional knowledge. As an old bird that has had time to internalize the tech stack, I can make one comment along the line of “Don’t do that, and here is why...” — getting that kind of contribution noticed and valued is harder. Parent comment is really saying to find a way to put a value on institutional know…

I mean isn’t that why vesting cliffs exist? I’d extend them to be for far more money but over far longer if I was the employer, but the job market won’t bare it.

That's actually a really good idea. Reuse an already common tool to reinforce what you want. If you stay here longer than your 4 year cliff we'll refresh you at 1.5x the last schedule. That's about what a company would end up dumping into a person's salary who is tenured anyway.

Re: Employers should prioritize retention over hiring, study suggests

#97
post #17

When people say they want career progression, and opportunities, what they mostly mean is they want more money. Unfortunately, most companies have fallen into the trap where if someone has a title of X they can only make up to Y, regardless of how good they are at their job or how long they've done it. When that happens then the name of the game is getting a promotion in order to keep making more money. That creates…

> When people say they want career progression, and opportunities, what they mostly mean is they want more money. Nah, that has been proven to not be true (at least in most cases). What usually happens is a combination of various factors, money being one of them. And when money is part of it it usually psychologically functions as a proxy for whether your company/boss cares for you. Most people want confirmation of t…

We're talking about two different classes of workers here. The article specifically discusses call center workers.

Re: Employers should prioritize retention over hiring, study suggests

#98

When I was at a FAANG, it felt like they had this down to a science. Promotions every 2-3 years. Raises once a year, a few spot bonuses throughout the year, ad hoc equity grants. People still quit of course, but looking back it felt very retention focused and scientific.

Not FAANG but at a large Fortune company you have heard of.

Had plenty of promotions, multiple spot bonuses and equity. Not Netflix or Google level comp, but not too far off either. It is a bit manager-dependent(good managers have to stick their hand in the cookie jar whenever it is close by), but I believe that most IT companies have this sort of structure setup.

It works too - if you don't know if you are going to get spot bonuses (or equity) at the new place, it becomes far more of a gamble.

Re: Employers should prioritize retention over hiring, study suggests

#99
post #75

Earlier quoted context omitted.

While I broadly agree with your point, rewarding seniority is at odds with rewarding people based on how good they are at their jobs, from the perspective of incentives. The two are not always correlated and this is often why some companies hire externally instead of promoting from within. That said, companies are often wrong to hire externally as they misattribute their problems to their employees instead of to thei…

Leadership are mostly also employees by the way.

"Leadership" usually means executives and those folks live in a different world of comp than Engineers and Project Managers, maybe even Product - but I know that bit isn't always truthy.

Re: Employers should prioritize retention over hiring, study suggests

#100

When I was at a FAANG, it felt like they had this down to a science. Promotions every 2-3 years. Raises once a year, a few spot bonuses throughout the year, ad hoc equity grants. People still quit of course, but looking back it felt very retention focused and scientific.

And yet it can also be haphazard and misguided too. My experience has mostly been that the general comp level is high enough across the board, but discretionary/additional equity is almost exclusively thrown at high visibility/pet projects of the moment rather than the most important/impactful work that supports all of those fancy projects. Ie, working on infra has some of largest/widest impact in the company, but rarely merits AE/DE because everything is too incremental, difficult to explain the benefits to non-technical partners, or otherwise invisible to leadership at the levels necessary to grant equity. Losing a core, senior engineer from the database or network team can have a much larger technical impact than a random frontend engineer, and yet the bulk of AE/DE goes to flashy frontend product launches.
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