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Employers should prioritize retention over hiring, study suggests

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Re: Employers should prioritize retention over hiring, study suggests

#31
post #19
post #17

When people say they want career progression, and opportunities, what they mostly mean is they want more money. Unfortunately, most companies have fallen into the trap where if someone has a title of X they can only make up to Y, regardless of how good they are at their job or how long they've done it. When that happens then the name of the game is getting a promotion in order to keep making more money. That creates…

Almost all of the companies I worked at hired senior positions from outside the company instead of promoting from within. The other issue I ran into was being so good at the position I was in that I was "unpromotable". Got told that a lot as an IC. Was then told even though I was fully qualified for the promotion, I would not get it nor the accompanying salary.

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Re: Employers should prioritize retention over hiring, study suggests

#32

When I was at a FAANG, it felt like they had this down to a science. Promotions every 2-3 years. Raises once a year, a few spot bonuses throughout the year, ad hoc equity grants. People still quit of course, but looking back it felt very retention focused and scientific.

Having worked both sides I agree.

The Google Moloch seemed to have a fairest system, of course circumstances could be unfair but the process was fair. Most people who wanted promos and fed their soul to the machine would eventually get promos.

Meanwhile in the startup zoo, it’s all about earning favor and avoiding disfavor with a small group of lords.

Re: Employers should prioritize retention over hiring, study suggests

#33

The weird thing is, if you, as an employee start to show feint signs of wanting to leave, e.g. by complaining a lot to colleagues, or having an upset look on one's face, usually it is not acted upon, or even not picked up by any manager. If on the other hand you make it very clear that you are unhappy or that you might want to leave, it is understood as you are going to leave anyway, so they don't bother fixing any o…

I watched one PHB manage out one of the best junior engineers just because they expected young people to switch jobs often.

Re: Employers should prioritize retention over hiring, study suggests

#34
post #17

When people say they want career progression, and opportunities, what they mostly mean is they want more money. Unfortunately, most companies have fallen into the trap where if someone has a title of X they can only make up to Y, regardless of how good they are at their job or how long they've done it. When that happens then the name of the game is getting a promotion in order to keep making more money. That creates…

While I broadly agree with your point, rewarding seniority is at odds with rewarding people based on how good they are at their jobs, from the perspective of incentives. The two are not always correlated and this is often why some companies hire externally instead of promoting from within.

That said, companies are often wrong to hire externally as they misattribute their problems to their employees instead of to their own leadership. It is easier for them to blame others instead of themselves.

Re: Employers should prioritize retention over hiring, study suggests

#35

Too many times in my career have I seen an employer lose an employee, who has a ton of institutional knowledge and performs adequately or even excellently, only to replace them them with someone that ends up costing much more money, and then takes a lot of time to get up to speed (which also slows the folks who help get them up to speed). It is like they haven't taken the time to even make a rudimentary calculation o…

This is a common response to this issue, but I think there is a logical flaw in it. Employers don't know ahead of time which employees will leave and which will stay. In order to improve their employee retention, employers have to pay _all_ of their employees more, not just the ones that eventually will leave. This changes the math entirely. For example, suppose it costs 50% extra to replace someone who leaves. In re…

Presumably not everyone is as valuable or risky.

Re: Employers should prioritize retention over hiring, study suggests

#36
Agreed - new hires always get the current market rate, which always higher than what existing employees are paid.

Also on the flip side, if you've been in a role longer than say, 4 years, you should interview at other companies. You're probably getting underpaid. (Even if you've gotten a promotion). You don't have to jump ship, just see what's available.

Re: Employers should prioritize retention over hiring, study suggests

#38
post #11
post #8

Earlier quoted context omitted.

But accounting and HR will time your bathroom breaks. I guess the watchers don't like being watched, which is why retention isn't a bother for them.

Ha. I had the CFO once call me angrily asking where I was......I was in the bathroom. She told me to get back to my desk. I took my time.

I would have taken that time looking at job postings

Re: Employers should prioritize retention over hiring, study suggests

#39
post #17

When people say they want career progression, and opportunities, what they mostly mean is they want more money. Unfortunately, most companies have fallen into the trap where if someone has a title of X they can only make up to Y, regardless of how good they are at their job or how long they've done it. When that happens then the name of the game is getting a promotion in order to keep making more money. That creates…

"Reward seniority and loyalty regardless of job title"

Well janitor retention would surely go through the roof, but I think you might lose a lot of upper management and software engineers.

Re: Employers should prioritize retention over hiring, study suggests

#40
This goes x1000 for knowledge work. Great knowledge workers build this amazing model of what is going in in the product they work on in their head that walks out the door with them. We can't prevent people from progressing their career by going elsewhere, but we sure as hell can focus on not giving them a reason to leave.
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