What does chess have in common with retail middle management? As someone who has managed a retail store and played chess, I can confidently answer: nothing. Remember when Watson beat Ken Jennings at Jeopardy? And then IBM saturated the airwaves with ads about how Watson was going to revolutionize industries like energy and health care? Notice how we don’t see those ads anymore? It’s because winning Jeopardy has nothi…
How’s AI going to do that better than a fellow human? It will create metrics that will formalize a new paradigm. You know that arbitrary number in your bank account that defines you, that number on your report card, that rating on an Amazon review, that number that’s defining global inflation, that metric that measures interest rate, that number of hours you work … The fucking lines of code, number of commits, points…
AI will replace middle management before robots replace hourly workers
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Re: AI will replace middle management before robots replace hourly workers
#222What does chess have in common with retail middle management? As someone who has managed a retail store and played chess, I can confidently answer: nothing. Remember when Watson beat Ken Jennings at Jeopardy? And then IBM saturated the airwaves with ads about how Watson was going to revolutionize industries like energy and health care? Notice how we don’t see those ads anymore? It’s because winning Jeopardy has nothi…
Re: AI will replace middle management before robots replace hourly workers
#223Re: AI will replace middle management before robots replace hourly workers
#224What does chess have in common with retail middle management? As someone who has managed a retail store and played chess, I can confidently answer: nothing. Remember when Watson beat Ken Jennings at Jeopardy? And then IBM saturated the airwaves with ads about how Watson was going to revolutionize industries like energy and health care? Notice how we don’t see those ads anymore? It’s because winning Jeopardy has nothi…
How’s AI going to do that better than a fellow human? It will create metrics that will formalize a new paradigm. You know that arbitrary number in your bank account that defines you, that number on your report card, that rating on an Amazon review, that number that’s defining global inflation, that metric that measures interest rate, that number of hours you work … The fucking lines of code, number of commits, points…
On the flip side, the companies that embodied this ethos were disrupted out of existence over the course of decades, to the point where IBM ran out of customers and sold off their declining hardware business.
Any damage this does in the short-term will self correct in 30 years.
Re: AI will replace middle management before robots replace hourly workers
#225I bought a kitchen table at Amazon. Now the recommendation engine recommends more kitchen tables and that is going on for half a year now. As long as that is the state of the art, I am not afraid that AI will replace my job, which requires some out of the box thinking.
Re: AI will replace middle management before robots replace hourly workers
#226What does chess have in common with retail middle management? As someone who has managed a retail store and played chess, I can confidently answer: nothing. Remember when Watson beat Ken Jennings at Jeopardy? And then IBM saturated the airwaves with ads about how Watson was going to revolutionize industries like energy and health care? Notice how we don’t see those ads anymore? It’s because winning Jeopardy has nothi…
If you have results that actually are better scheduling than done by a human, with plausible explanations that most people affected agree with, you might be able to replace managers.
What scares me, is that we would be training the second AI to convince us to believe it, rather than training it to tell the truth.
Re: AI will replace middle management before robots replace hourly workers
#227I bought a kitchen table at Amazon. Now the recommendation engine recommends more kitchen tables and that is going on for half a year now. As long as that is the state of the art, I am not afraid that AI will replace my job, which requires some out of the box thinking.
Re: AI will replace middle management before robots replace hourly workers
#228So the same thing as since the 60s when politicians and technocrats promised automation would allow a 3 days / 15 hours workweek but instead of doing that it pushed people in shittier and shittier jobs, with longer hours, and increased the retirement age ?
Can't wait for that !
Re: AI will replace middle management before robots replace hourly workers
#229Earlier quoted context omitted.
> The more robotic your message sound, the more people are compelled to comply. Thankfully that is not the case where I live (somewhere in Europe), but I can see what you describe becoming true in a very dystopic future. Does that AI also handle situations like “boss, would you be so kind to borrow me some money for 2, 3 days? Until the salary comes, that is, cause me and my SO are totally out of it”? Cause some of m…
I can imagine it can be a fintech opportunity. An AI that automatically performs a credit check behind the scene and lend you the money in advance, probably money in your account in seconds. It's not too hard actually.
Yes, more bank transactions will cost the business more. That might be something the employee will have to pay for, or it might be something that governments require businesses to eat the cost on.
Re: AI will replace middle management before robots replace hourly workers
#230I worked for a large grocery store chain between 2004 and 2010, there the AI had already taken over. Though we didn't call it an AI, just 'the system'. The system was able to procure goods with stunning accuracy. Sometimes it even surprised us. For example: we'd receive a much higher number of BBQ meat than typical, only to realise it was going to be amazing weather the coming days. The system was also making schedul…