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AI will replace middle management before robots replace hourly workers

chatterhead.bearblog.dev

111–120 of 379 posts

Re: AI will replace middle management before robots replace hourly workers

#111

Earlier quoted context omitted.

>How is it going to convince Jack to switch his shift and come in to cover open on Sunday Offer triple time taken from what otherwise would've been the human manager's pay?

How is it going to know when the workers then realise this is an option and collude to grief the AI manager in to paying them triple time?

This is called going on strike usually

Re: AI will replace middle management before robots replace hourly workers

#112

Earlier quoted context omitted.

In some ways tech can do better. It can constantly monitor many more details than a human can. It doesn’t give you a disapproving look when you take too many sick days but it does calculate a score showing over the month you got less done than your coworkers.

Oh boy, I would love to work for a company where my boss monitors me constantly then sends me a daily score! /s There is a human element to managing people that AI simply cannot do. A boss (good or bad) can change his behavior based on anything from office rumor to the way you look on a certain day. He can decide to go easy on you for a while because he heard through someone else that your dog died last week. He can…

I think the main problem AI faces is trust. A manager needs some level of trust from both the higher ups and the workers. Not necessarily a "I trust my life with you", but more of a trust in basic human decency. I can imagine higher ups trusting some piece of software, but I have a very hard time imagining workers trusting an AI.

This is not something that can be fixed by improving the AI, as the true problem lies outside the domain of AI.

Once AI has proven itself to be trustworthy enough, it maybe can perform a mgmt role, but I have no clue how it could ever prove itself without being trusted in the first place.

Re: AI will replace middle management before robots replace hourly workers

#113

What does chess have in common with retail middle management? As someone who has managed a retail store and played chess, I can confidently answer: nothing. Remember when Watson beat Ken Jennings at Jeopardy? And then IBM saturated the airwaves with ads about how Watson was going to revolutionize industries like energy and health care? Notice how we don’t see those ads anymore? It’s because winning Jeopardy has nothi…

I understand what you are saying and agree with you.

But Watson is a terrible example because it was more about reviving/extending careers of some execs and signalling to share holders and less about AI.

Re: AI will replace middle management before robots replace hourly workers

#114

Earlier quoted context omitted.

Hello Human, If you're not in today, don't bother coming in tomorrow. Cheers, -AI

That is neither artificial nor intelligence.

Are middle managers either?

Re: AI will replace middle management before robots replace hourly workers

#115

Earlier quoted context omitted.

>How is it going to convince Jack to switch his shift and come in to cover open on Sunday Offer triple time taken from what otherwise would've been the human manager's pay?

How is it going to know when the workers then realise this is an option and collude to grief the AI manager in to paying them triple time?

Workers who often don't cover their scheduled shifts get fired anyway, so that problem would solve itself without the AI knowing they're colluding

Re: AI will replace middle management before robots replace hourly workers

#118

Earlier quoted context omitted.

Yeah I'm an AI maximalist and I don't see AI "management" in a 1:1 fashion happening. However I can see some orthogonal scenario where an "AI" run company - whatever that means in the future - manages a bunch of contracts as a middleman/market maker, thus obviating middle management altogether and making it a world of freelancers. So it could go that way...

I'm fairly convinced JIRA can be managed by a well crafted expert system.

I’d prefer JIRA got replaced by an AI system tho

Re: AI will replace middle management before robots replace hourly workers

#120

What does chess have in common with retail middle management? As someone who has managed a retail store and played chess, I can confidently answer: nothing. Remember when Watson beat Ken Jennings at Jeopardy? And then IBM saturated the airwaves with ads about how Watson was going to revolutionize industries like energy and health care? Notice how we don’t see those ads anymore? It’s because winning Jeopardy has nothi…

I think we are still debating what “AI” really stands for.

I believe most people intuitively think AGI whenever AI is mentioned. Once we have AGI - still out a few decades I guess - we could replace a lot more than just middle management.

If we’re talking non-AGI AI (for lack of a better term) I don’t see why it’s any different than introducing tools that merely compute faster than a human, just like Excel for example.

Did Excel replace any middle manager? Hell no. It helped them to thrive!

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