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Poll: Which Chat Solution Does Your Company Use

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Re: Poll: Which Chat Solution Does Your Company Use

#41

Post by fragmede »

IronWolve wrote: post #3

No IRC?! At my last production plant, we used internal IRC server for the factory floor (export controlled) to cut/paste between test stations, cant use most cloud chat for export controlled data. Also another internal IRC for the NOC and systems admins, mostly since its been up for a decade+. But mostly teams.

See, the problem with working for Slack/Microsoft/Google (which is also hilariously a cellphone company)/other provider of messaging services, is if you're on the network ops team, what do you do when your service is down?

Deep in the playbooks there's still an IRC fallback.

Re: Poll: Which Chat Solution Does Your Company Use

#42

Post by cyansmoker »

ecshafer wrote: post #11

If I ever work at a company that uses Teams again, I will quit that company. How much I hate Teams can in no way be overstated. For a chat program it shouldn't cause so much anger, but its so bad at everything it does.

OK but then don't go anywhere near Google Spaces. Although it's more despair inducing...

Re: Poll: Which Chat Solution Does Your Company Use

#43

Post by TheFattestNinja »

david_van_loon wrote: post #38
marlor wrote: post #37

Earlier quoted context omitted.

I’m eagerly anticipating our company moving to Teams. Right now, the only approved chat solution is Skype for Business (with only plaintext messaging - rich text, files and images have been disabled for security reasons). Other chat and social media sites are blocked at a firewall level (including Slack, Discord, Facebook, etc.). I’ve heard bad things about Teams, but it’s surely better than the current solution we u…

Team may not be amazing, but it is certainly better than Skype for Business. You'll like it much more.

Guess its up to taste. Skype is bad but teams is... well.

Re: Poll: Which Chat Solution Does Your Company Use

#45

Post by kuramitropolis »

djbusby wrote: post #20
noodlesUK wrote: post #17

The small agency I work with has used keybase in the past but it’s been degrading ever since zoom bought it. It was such a good platform on the way up.

I too miss what KeyBase could have been :(

Spookiest acqui-hire ever.

Re: Poll: Which Chat Solution Does Your Company Use

#48

Post by Arathorn »

nickexyz wrote: post #7

We used RocketChat for a few years, but switched to Matrix/Dendrite/Element a couple of weeks ago since no one was really happy with RC. Had a few weird bugs with Matrix (Probably Dendrite's fault) but so far everyone seems happy. Element has become surprisingly snappy the last few years.

very cool to hear of Dendrite being used in the wild like this; it's still beta so we definitely don't make guarantees about it being bug-free yet. that said, would be interested to hear what weird bugs you hit (in #dendrite:matrix.org perhaps) so we can get more real-life datapoints on how it's behaving. Also, very glad to hear that Element is feeling snappy.

Re: Poll: Which Chat Solution Does Your Company Use

#49

Post by nickexyz »

Arathorn wrote: post #48
nickexyz wrote: post #7

We used RocketChat for a few years, but switched to Matrix/Dendrite/Element a couple of weeks ago since no one was really happy with RC. Had a few weird bugs with Matrix (Probably Dendrite's fault) but so far everyone seems happy. Element has become surprisingly snappy the last few years.

very cool to hear of Dendrite being used in the wild like this; it's still beta so we definitely don't make guarantees about it being bug-free yet. that said, would be interested to hear what weird bugs you hit (in #dendrite:matrix.org perhaps) so we can get more real-life datapoints on how it's behaving. Also, very glad to hear that Element is feeling snappy.

Yeah, we were aware that it is beta (I host a private server as well.), but decided that Dendrite probably is the best way to future-proof the solution. Most of the quirks I have seen seems to be with federation, but since we don't federate the company server, that is not an issue.

There have been some avatars missing in the contact list, notification indicator when there aren't any new notifications and other small stuff. Nothing major really, works great! Especially since you have weekly releases with plenty of fixes. I'll keep an eye open for bugs and drop by #dendrite!

Awesome job with the software, looking forward to the coming releases!

Re: Poll: Which Chat Solution Does Your Company Use

#50

Post by tiffanyh »

Cyphase wrote: post #39
tiffanyh wrote: post #26

Earlier quoted context omitted.

> the UI is not something you could recommend to a non-technical user.. +1 This is Zulip biggest downfall. I’ve participated over the past 2 years in chat.zulip.org activately advocating for better UI design, even multiple times mocking up what an improved UI would look like and there’s so much stubborness to change it frustrating. I’ve come to the conclusion that nothing more than small tweaks will every change rega…

They're currently in the middle of a large redesign project, as can be seen here: https://github.com/zulip/zulip/issues?q=label%3Aredesign+sor... https://chat.zulip.org/#narrow/stream/101-design At the second link, you can click on `more topics` under #design and filter for `ui redesign` to see some of the topics about that.

I’m fully aware. But the changes still don’t address the core problem which is that the UI looks like something from the 1990s.

I’m not meaning to hate in it. I actually love Zulip which is why I spent the time and effort mocking up ways to improve it. But the core developers don’t like change.

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