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Poll: Which Chat Solution Does Your Company Use

news.ycombinator.com

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Re: Poll: Which Chat Solution Does Your Company Use

#21

Post by guptaneil »

We use Guilded at Guilded. Corporate use is not our intended use case and I wouldn’t recommend Guilded for enterprise concerns, but as a startup, I can’t imagine not having this tool. All of our chat, docs, calendars, tasks, meetings, etc are in one place and easily cross-referenceable. More importantly, we have groups which are like mini-servers inside your server. Your whole company can be in one server, while each team can have their own space with their own channels and permissions.

https://www.guilded.gg

(I am of course biased since I work on this product, but these are my own opinions)

Re: Poll: Which Chat Solution Does Your Company Use

#22

Post by dsr_ »

ghostpepper wrote: post #2

Zulip has a brilliant threading model (ability to move messages between threads after the fact) but the UI is not something you could recommend to a non-technical user.. yet. I really hope they improve it.

All our employees are using Zulip. The UI is usable.

Re: Poll: Which Chat Solution Does Your Company Use

#23

Post by aeroevan »

pawelduda wrote: post #13
ecshafer wrote: post #11

If I ever work at a company that uses Teams again, I will quit that company. How much I hate Teams can in no way be overstated. For a chat program it shouldn't cause so much anger, but its so bad at everything it does.

Not sure how it works on Mac but on Linux it's a dreadful experience and I don't think any work tool had ever annoyed me more

I just use the web version which works well enough on chrome, but is annoying. But luckily we also have slack and that's where most of data science/software collaboration happens

Re: Poll: Which Chat Solution Does Your Company Use

#26

Post by tiffanyh »

ghostpepper wrote: post #2

Zulip has a brilliant threading model (ability to move messages between threads after the fact) but the UI is not something you could recommend to a non-technical user.. yet. I really hope they improve it.

> the UI is not something you could recommend to a non-technical user..

+1

This is Zulip biggest downfall. I’ve participated over the past 2 years in chat.zulip.org activately advocating for better UI design, even multiple times mocking up what an improved UI would look like and there’s so much stubborness to change it frustrating.

I’ve come to the conclusion that nothing more than small tweaks will every change regarding the UI, which is unfortunate.

Re: Poll: Which Chat Solution Does Your Company Use

#27

Post by brundolf »

umeshunni wrote: post #19
brundolf wrote: post #14

Slack has become Not Great over the years, but it's still somehow the best of all the major options How hard is it to not mess up chat

It's actually better than it was 5 years ago. I worked at a company 2017-18 that used slack, changed jobs to a company that didn't use slack 2018-21 and now work at another company that uses Slack. I find that the product is much better today at basic things (performance, search etc) than it was in 2017.

Weird, my experience has been the opposite. Started using it in 2014, it was great for a few years and then started gradually going downhill in terms of performance, bugs, (desirable) feature additions, etc. I have constant problems with syncing and notification-clearing, and somehow Discord (?) got syntax highlighting for various programming languages in code blocks and Slack still doesn't have that

Re: Poll: Which Chat Solution Does Your Company Use

#29

Post by asdfqwertzxcv »

guptaneil wrote: post #21

We use Guilded at Guilded. Corporate use is not our intended use case and I wouldn’t recommend Guilded for enterprise concerns, but as a startup, I can’t imagine not having this tool. All of our chat, docs, calendars, tasks, meetings, etc are in one place and easily cross-referenceable. More importantly, we have groups which are like mini-servers inside your server. Your whole company can be in one server, while each…

Hard to tell since the site doesn't offer much info and pushes users to download right away, but are the calendar and docs self contained in the app or do they interface with outside services and pull data in?

Re: Poll: Which Chat Solution Does Your Company Use

#30

Post by bistro »

antipaul wrote: post #12

Google chat, and while it’s ok for 1-1, group chat is a disaster Even for 1-1, I get too many of those those “Hi Joe” pings without any content. I have a permanent status “nohello.com” but the UI is such trash, no one even knows it’s there

> I get too many of those those “Hi Joe” pings without any content.

It's not Google's fault your coworkers suck at chatting.

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