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More Paypal nonsense

regretsy.com

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Re: More Paypal nonsense

#231

Post by radimm »

Wonder what percentage of users are facing such an issues with PayPal. As somebody who's just in the middle of setting up payment solution (UK) with PayPal, such a stories are not making it easy to justify the decision to go this way.

In my eyes, PayPal is just another corporation, with all of its bureaucracy, both processes-wise and the way how they handle their customer care.

My bank is not making it easier to get started (otherwise I would have merchant account), so why would I expect PayPal would handle edge cases otherwise?

EDIT: jdietrich already made this point http://news.ycombinator.com/item?id=3319045

Re: More Paypal nonsense

#232

Post by haakon »

paulhauggis wrote: post #186
8plot wrote: post #72

Earlier quoted context omitted.

Bitcoin is an option.

I would never use Bitcoin. Mostly because the currency has a tendency to be so volatile. I've seen it worth $30 one day and $3 the next.

> I've seen it worth $30 one day and $3 the next.

No. The downslide took considerably longer than that.

Re: More Paypal nonsense

#233

Post by saurik »

briandear wrote: post #190
gergles wrote: post #89

Earlier quoted context omitted.

Wow, that's histrionic. PayPal's customers are the people who use it. You, as a merchant, are not a customer of theirs, but a necessary evil to keep the customers coming. PayPal's customers love it. PayPal's merchants don't like it because PayPal has fraud prevention methods that are opaque and hamfistedly applied. That's a fine complaint, but this breathless "for the sake of the world don't ever use PayPal" garbage…

Actually, the merchants ARE the customers. The people who buy using pay pal aren't the ones paying the fees. Without merchants accepting PayPal, then no one would use PayPal. I am transitioning my own company away from PayPal -- we're going to use chargify for recurring and braintree for everything else. PayPal can go to hell. They've been treating us like criminals because we are located in China, are incorporated i…

Have you ever tried calling them? They have giant call centers of people who actually answer phones, they have seriously short hold times, and are capable of escalating tickets up the chain pretty rapidly by just forwarding your call around their internal departments.

However, that's not the only option. Do you have an account on their merchant services support site? Have you talked to them about getting a dedicated account manager? Did you ever spend the time to calmly and happily explain to them your situation, and then get that information stored with your account details so others later will see it when they go to help you?

This experience of saying that PayPal doesn't respond is simply so far and away unlike my experience (where I am, if anything, I often feel inundated with communication from PayPal, having been dragged into hour-long conference calls with underwriting, or having to carefully explain my business model multiple times to different people) that I'd really like to understand what causes the differences.

Re: More Paypal nonsense

#234

Post by scott_s »

billswift wrote: post #188
non123 wrote: post #143

Earlier quoted context omitted.

> A single word or a short phrase may be enclosed in quotation marks to indicate ironic use. http://www.wikihow.com/Use-Quotation-Marks-Correctly I think it was pretty clear that this was the case, when I read it didn't make me think that you said that.

> A single word or a short phrase may be enclosed in quotation marks to indicate ironic use. Normally, yes. But the primary use of quotation marks is to quote - in a direct response to something someone wrote, you come across as either dishonest or stupid if you claim to be using them ironically .

When I read gergles's comment, it was clear to me that he was describing a class of sentiment, and not directly quoting who he replied to. The manner in which he did it is, to me, idiomatic English.

Re: More Paypal nonsense

#235

Post by DanI-S »

alapshah wrote: post #42
DanI-S wrote: post #14

Earlier quoted context omitted.

Is there a current best alternative to PayPal that you would recommend?

Samurai is really good http://samurai.feefighters.com priced similarly to paypal at 2.3% + 30 cents You really need a true merchant account plus gateway.

This looks seriously promising - I love that it doesn't require user sign-up. Their site is brilliantly designed, too.

Re: More Paypal nonsense

#237

Post by scott_s »

wbhart wrote: post #199

I wonder if PayPal has misunderstood what Regretsy is doing. For example, suppose PayPal think that Regretsy is buying cheap toys at cost, marking them up for profit, adding the cost of shipping, then selling them to customers as part of their ordinary business model (perhaps not even paying sales tax on them), but of course agreeing to send them to poor kids instead of the people paying the money. PayPal would have…

I think PayPal does understand what Regretsy claims to do, and the problem is that what they claim to do goes against their policies. PayPal does not allow that kind of transaction because it's too difficult to prove that it's not fraud. There are detailed explanations of this elsewhere in the thread.

Re: More Paypal nonsense

#239

Post by scott_s »

brown9-2 wrote: post #180

So just to be clear, when the Paypal rep says "We know what you are trying to do and we aren't going to let you do it", what do they think the scam is? That the site would accept "donations" for a fraudulent reason?

Yes.

Re: More Paypal nonsense

#240

Post by gnosis »

jsilence wrote: post #203
zobzu wrote: post #179

Earlier quoted context omitted.

Germany is a special country. In germany you can have direct, instant bank transfers, through internet. And that's free. No fees. So that's like paypal, but faster, more secure, cheaper also. Many use that. I know PostBank makes <1min transfers, as I used to be a customer not long ago, for example.

If you are below 50 Ebay-Points they force you to accept Paypal payments. They even have a semi decent parser that does not permit statements like "I don't accept Paypal payments" in the Ebay offer. Even if you manage to mangle a statement like that into your offer, chances are the buyer simply transfers the money via Paypal because he did not read the text. Happend two out of two times. Made me jump out of my skin e…

It's not an auction site, but Craigslist is a pretty good place to buy and sell used stuff. I've had pretty good luck both buying and selling things through it. Last I checked, the listings were free too (except for real estate).
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