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Why doesn't Stripe use Stripe Billing?

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Re: Why doesn't Stripe use Stripe Billing?

#141
post #138

Earlier quoted context omitted.

So, same reason why Microsoft uses SAP instead of Microsoft Dynamics. They would use their own product if they were to start now, but migrating from SAP would cost them millions and take a lot of time.

Billing seems much simpler though. If this comparison is apt, it's not a great look for Stripe.

I can’t imagine somebody who’s implemented a billing system before ever making the claim that billing systems are simple.

Re: Why doesn't Stripe use Stripe Billing?

#142
post #138

Earlier quoted context omitted.

So, same reason why Microsoft uses SAP instead of Microsoft Dynamics. They would use their own product if they were to start now, but migrating from SAP would cost them millions and take a lot of time.

Billing seems much simpler though. If this comparison is apt, it's not a great look for Stripe.

Nothing is a good look for anyone once you see how the sausage actually gets made, in my experience.

Re: Why doesn't Stripe use Stripe Billing?

#143
post #138

Earlier quoted context omitted.

Billing seems much simpler though. If this comparison is apt, it's not a great look for Stripe.

I can’t imagine somebody who’s implemented a billing system before ever making the claim that billing systems are simple.

They didn't say "simple", they said "simpler". If we are talking relative complexity between SAP/Dynamics and Stripe Billing, yeah, billing is "simpler".

Re: Why doesn't Stripe use Stripe Billing?

#144
post #138

Earlier quoted context omitted.

So, same reason why Microsoft uses SAP instead of Microsoft Dynamics. They would use their own product if they were to start now, but migrating from SAP would cost them millions and take a lot of time.

Billing seems much simpler though. If this comparison is apt, it's not a great look for Stripe.

Stripe's own claim to fame and much success is making an exceptionally complex topic, like billing, seem simple. It never is. I would imagine most of their own customers have far simpler needs than they themselves do.

FWIW, we're happy Stripe customers, but also candidly do much of our billing outside of of them. Some of the examples GP cited are in a similar boat. Which is all to say that Stripe solves a lot of headaches, but it hasn't solved all of them. I'm sure investors in Stripe see that as a positive opportunity.

Re: Why doesn't Stripe use Stripe Billing?

#145
post #138

Earlier quoted context omitted.

So, same reason why Microsoft uses SAP instead of Microsoft Dynamics. They would use their own product if they were to start now, but migrating from SAP would cost them millions and take a lot of time.

Billing seems much simpler though. If this comparison is apt, it's not a great look for Stripe.

If you could wipe out the past and start from day dot then /maybe/ you could transition without too great a risk; even then, you’re looking at a massive transformation project with a lot of temporary contract workers. It’s expensive, because billing fundamentally touches every part of a business - if it breaks, you can’t pay your service providers and you can’t get paid by your clients. Optics doesn’t matter here, dogfooding is a nice bonus and not a given. There’s just no compelling reason for them to move over.

Re: Why doesn't Stripe use Stripe Billing?

#146
post #66

(I work on Stripe Billing). This is a question we raise fairly regularly internally at Stripe. The real, prosaic answer is because when we started working on Stripe Billing in 2017, Stripe had already built an internal billing system to bill its own customers. Stripe was 7 years old at that point. At the time, we got lots of feedback from the folks who had built that system. Our goal was to build a flexible billing s…

So, same reason why Microsoft uses SAP instead of Microsoft Dynamics. They would use their own product if they were to start now, but migrating from SAP would cost them millions and take a lot of time.

> but migrating from SAP would cost them millions and take a lot of time.

Microsoft's annual revenue is almost US$200 billion. Even if the migration would "cost them millions", they can easily afford it, it would not make any material difference to their ultimate financial position. And, it would actually be justifiable as an investment in their own ERP suite – "eating their own dogfood" would send a signal to their customers about their commitment to those products, and would also help improve those products over time (by exposing them to the distinctive needs of a Microsoft-scale enterprise). As far as time goes, they could always do it gradually (maybe they already are), and even if it takes several years, before we know it those years will be behind us.

Re: Why doesn't Stripe use Stripe Billing?

#147

Earlier quoted context omitted.

The only damning evidence we need is quantum physic gotchas + uncertainty principle + matter/wave dualism which happen because the simulator does not have enough precision, performance or memory to fully simulate the reality within it operates and needs to cut corners. But maybe this simulation IS reality and reality is simply limited in its precision, performance and storage.

To call the uncertainty principle a precision limitation on measurement is something of an oversimplification. Passing from the general physicist's uncertainty principle to a more restricted but still physically meaningful case, the Fourier-transform version of the uncertainty principle (requires no physics to derive and) states that the narrower and less smooth a spatial representation of something is, the wider and…

> It's a wave, period, it's just that high-frequency waves can look like particle propagation if you squint, as seen in optics and acoustics

Based on the normal definitions of particle and wave, and based on things like the double-slit experiment, I think we'd have to conclude the behavior is closer to "neither" than to "wave".

If you define "wave" based on quantum behavior, then you're really just begging the question of what to call it.

Re: Why doesn't Stripe use Stripe Billing?

#148
post #66

(I work on Stripe Billing). This is a question we raise fairly regularly internally at Stripe. The real, prosaic answer is because when we started working on Stripe Billing in 2017, Stripe had already built an internal billing system to bill its own customers. Stripe was 7 years old at that point. At the time, we got lots of feedback from the folks who had built that system. Our goal was to build a flexible billing s…

So, same reason why Microsoft uses SAP instead of Microsoft Dynamics. They would use their own product if they were to start now, but migrating from SAP would cost them millions and take a lot of time.

Right, but, don’t they want to sell their product against SAP? They would learn so much and then be dogfooding. I’m not surprised Microsoft hasn’t done this, because Microsoft. Microsoft doesn’t build products for users it builds products for its program managers.

Re: Why doesn't Stripe use Stripe Billing?

#150
post #66

(I work on Stripe Billing). This is a question we raise fairly regularly internally at Stripe. The real, prosaic answer is because when we started working on Stripe Billing in 2017, Stripe had already built an internal billing system to bill its own customers. Stripe was 7 years old at that point. At the time, we got lots of feedback from the folks who had built that system. Our goal was to build a flexible billing s…

So, same reason why Microsoft uses SAP instead of Microsoft Dynamics. They would use their own product if they were to start now, but migrating from SAP would cost them millions and take a lot of time.

This makes pragmatic sense (for both cases), but it still comes off as extremely hypocritical.
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