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Why doesn't Stripe use Stripe Billing?

getlago.com

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Re: Why doesn't Stripe use Stripe Billing?

#121
post #16
post #4

See how your site looks like on mobile with content blockers turned on. For me the navigation bar doesn’t collapse and covers the whole screen.

It loaded slow but apart from that it looks normal. I use firefox on android with ublock origin.

Thanks! we're working on this, the point is: the problem occur for a small portion of visitors, and we're iterating to reproduce that. Thanks again for the feedback!

Re: Why doesn't Stripe use Stripe Billing?

#122
post #55

This article comes at a welcome time for me. I've been building out a usage-based B2B product and have wracked my brain on how to properly implement billing (without having to pay large upfront fees or integrate a more complex gateway that I don't really need). I'd never heard of Lago before but I think I'll give it a try.

Hi Devmor, I work at Lago. Happy to learn more and to support! My email: anhtho@getlago.com

Re: Why doesn't Stripe use Stripe Billing?

#123
post #113

Earlier quoted context omitted.

If Lago builds a billing UI and API that can connect to Stripe Billing, Paddle, Authorize.net, PayPal, etc. then that is a huge opportunity.

why exactly? is this just some form of xkcd-style "there were too many APIs so i built a superAPI" line of thinking? or is there something more fundamental about this problem you are referring to

Stripe Billing is not fully internationally available so a lot of software companies are opting for Paddle. A super API would allow users to easily switch between billing platforms and avoid lock-in.

The other reason is that Stripe Billing is stupidly good. So good in fact, that they could raise they rates from 0.5% to 1-1.5% and most people would pay up since migration would cause downtime and man-hours. I use Stripe Billing now, but could integrate with Lago once and easily switch between payment processors.

Re: Why doesn't Stripe use Stripe Billing?

#125
post #14
post #9

I work at an HR/Payroll company with a phenomenal app that we put our blood, sweat, and tears into every single day. And every single day I clock in with Oracle Time and Labor. There's a legal reason for this and we do it for compliance. I'm guessing Stripe is in the same boat with this product despite its flaws.

What's the legal reason?

Maybe not a legal reason per se, but even if you have production data access appropriately locked down there will be some people who hold the keys to the kingdom. There's a lot more risk of people peeking at things they aren't supposed to when the data in question is about their own company, friends, coworkers.

Re: Why doesn't Stripe use Stripe Billing?

#126
post #66

(I work on Stripe Billing). This is a question we raise fairly regularly internally at Stripe. The real, prosaic answer is because when we started working on Stripe Billing in 2017, Stripe had already built an internal billing system to bill its own customers. Stripe was 7 years old at that point. At the time, we got lots of feedback from the folks who had built that system. Our goal was to build a flexible billing s…

Lago is really gunning for Stripe Billing. Is Lago barking up the wrong tree? Or is there really an untapped opportunity here?

I’m Raffi from Lago. Frankly, Stripe is a awesome company. They’ve built amazing products, including Stripe Payments (the blog post starts with this exact same statement). When it comes to billing, we do believe we are creating a better solution, especially for companies having complex billing (usage based, for instance). At least, we offer a new solution to prevent additional % fees on revenue, vendor lock-in and rigid billing solution by creating the tool we would have loved to use.

We do not bark up the wrong tree, but try to give our point of view about the perfect billing system

Re: Why doesn't Stripe use Stripe Billing?

#128

Earlier quoted context omitted.

I loved the answer but it's a good point to raise in return, what makes migration to internal billing so unappetising for the teams at Stripe?

Hopefully because there's an actual business to be building.

Yeah, that's what I figured too as I was asking that. Focus on the product first. In a way it's actually a plus point that they haven't migrated, as it shows they're clearly focused on building.

Re: Why doesn't Stripe use Stripe Billing?

#129
post #95

Earlier quoted context omitted.

Thanks for some internal insights. I think the original post wasn't making the point that such a use case is not possible to build but rather that the architecture and design choices of Stripe Billing are not optimized for these use cases and don't make it easy.

Hi neosat! I work at Lago and co-wrote the post, this was exactly our intention. Thanks for pointing that out :)

Hey AnhTho - the points in your post resonate, and y'all seem to be doing some exciting work at Lago - good luck!

Re: Why doesn't Stripe use Stripe Billing?

#130
post #9

I work at an HR/Payroll company with a phenomenal app that we put our blood, sweat, and tears into every single day. And every single day I clock in with Oracle Time and Labor. There's a legal reason for this and we do it for compliance. I'm guessing Stripe is in the same boat with this product despite its flaws.

Twilio is the same. They use Zoom & Slack internally, not their own video and chat offerings. Dogfooding is a good thing. You’d be surprised how few companies actually do it (which is terribly shocking).

I’m definitely in favour of dogfooding. But it’s worth noting that there is still a positive flip side to using competitors products:

+ you get to keep up with their advances so you’re not relying on your customers telling you about your competition

+ in the case of chat apps, if your infrastructure goes down you can still work as a team to coordinate the remediation

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