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More Paypal nonsense

regretsy.com

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Re: More Paypal nonsense

#52

Post by pyre »

alain94040 wrote: post #36

I'm sorry that you don't realize what you are trying to do is nearly equivalent to a Nigerian scam, but in the eyes of a payment company, it is. So cut Paypal some slack.

So:

1) You're going to tell me that those customer service interactions were perfectly normal?

2) You think that at the end of this the customer should be forced to sign something admitting wrong-doing? "I tried to take donations, but really it was all a scam and I'm a scammer. Paypal was right to freeze my account." Even when PayPal's own documentation was not straight-forward enough to let people know that they should not be doing what the OP was trying to do?

Re: More Paypal nonsense

#53

Post by Shenglong »

geuis wrote: post #18

At the risk of being perceived as the devil's advocate, let me ask a question. I've heard of dozens of stories about Paypal along a similar vein. "They locked my account for unreasonable reason X and now are keeping the money". Most of these stories seem anecdotal. Can someone point to a rigorously documented set of cases where both Paypal and the customer's side of things are reviewed? Over the last few years, all o…

A lot of us have similar experiences with Paypal. When something like this has happened to you personally, it's a lot easier to accept that it's true.

What I'm having trouble understanding, is how he even got through to someone who spoke English.

Re: More Paypal nonsense

#55

Post by thinkcomp »

dgurney wrote: post #33

I have never seen a company more in need of competition. I realize its massive installed base makes it tough to approach, but isn't there somebody who can compete credibly? I have to think that there's enough user dissatisfaction that people would defect in droves, given a decent alternative.

The regulatory situation has made it nearly impossible to start a payments company in the United States.

http://www.facecash.com/legal/brown.html

Re: More Paypal nonsense

#57

Post by angusgr »

latchkey wrote: post #12

I'm a huge fan of WePay. They don't play these games. With all of the different competing solutions out there these days, I don't know why anyone continues to use Paypal.

If you're not in the US then the number of competing solutions (that don't require a merchant account) shrinks dramatically.

I'm in Australia, and I don't know of one (have checked out WePay, Stripe, Samurai all mentioned in the comments here.)

Re: More Paypal nonsense

#58

Post by asto »

dangrossman wrote: post #41
SCdF wrote: post #39

Earlier quoted context omitted.

Can you explain how the OP's situation is high risk?

Any change in average processing volume and ticket size is a red flag at any payment processor. An individual/business suddenly getting a ton of "donations" is going to look suspicous. An individual/business that hasn't told their processor their plans, and gets a ton of "donations", is going to have to convince that processor the donations are really donations and are going to end up going towards what they said the…

The problem didn't seem to be that the volume/value of transactions suddenly went up. The Paypal representative didn't say that at any point in the conversation.

Even if that was indeed the case, a simple investigation of the issue would have cleared things up. Businesses are supposed to work with customers, not fuck them over at the first sign of trouble.

Re: More Paypal nonsense

#59

Post by joshu »

wdewind wrote: post #17
brianr wrote: post #3

These horror stories are so common that I have to ask: why does anyone still use PayPal? I ask this in the most constructive way possible... is there a set of use-cases that PayPal is still the best for? Is it a lack of awareness of alternatives? International availability? Something else?

Because in reality paypal is actually pretty awesome (note: I work for Etsy which uses paypal as a payment processor, so I guess I'm kind of biased). The cost for the business, compared to maintaining your own payments platform at scale, is pretty reasonable, and the failure rate is pretty miniscule when you consider the amount of potential fraud that goes through the platform. Paypal wasn't really designed to handle…

IIRC Paypal was originally designed for interpersonal payments.
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