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I'd prefer something that doesn't leave a permanent hole in their router and require them to configure port-forwarding (like VNC) if possible. GoToMyPC looks OK but expensive for how infrequently I would use it. Wireguard and RDP would be one option, but probably overkill. Any other suggestions?
Switch them to iPads. Worked for my parents. I never get support calls anymore.
And if you need to remote in you can do it through Chrome Remote Desktop.
Of course, you have get over Google trampling all over their privacy.
If the device is running macOS: Share screen via the Messages app[﹡]. Yes, it’s possible and it works well.
If it’s running Windows: Use Google Meet and start remote control from there.
(Teamviewer is another convenient option, but I would trust the above options to be far more secure.)
[﹡] https://support.apple.com/sv-se/guide/messages/icht11883/mac
Switch them to iPads. Worked for my parents. I never get support calls anymore.
Not a bad option, but in this case it won't work as they have devices like scanners, DVD burners etc.
Switch them to iPads. Worked for my parents. I never get support calls anymore.
Not a bad option, but in this case it won't work as they have devices like scanners, DVD burners etc.
If all they are doing is accessing web resources - email and Internet browsing - they need nothing but a Chromebook. Turn it on = Internet. They rarely get viruses or malware and are nearly impossible to corrupt. Turn it off and back on. Best of all, a really nice chromebook is in the $300 range. And if you need to remote in you can do it through Chrome Remote Desktop. Of course, you have get over Google trampling al…