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Ask HN: How do remote first businesses maintain cultural cohesion?

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11–20 of 85 posts

Re: Ask HN: How do remote first businesses maintain cultural cohesion?

#11
Honestly just don’t think you can in any way that will be meaningful like IRL is.

Video chat and the delays and how only one person can talk at once it just isn’t possible to have proper conversation and connections.

Before the pandemic I would have believed it’s possible but now I just don’t care about remote workers anymore because I have been burned multiple times by them in ways that would never happen with IRL teammates.

Re: Ask HN: How do remote first businesses maintain cultural cohesion?

#12

If you want to talk about non work things, find people who aren't your co-workers. It's OK to only do work things at work, and to separate personal and professional life.

It depends, in your company you can find good friends when your topics of interest and ethics are the same. I personally find more commonalities in a company that in the university or high school.

Re: Ask HN: How do remote first businesses maintain cultural cohesion?

#13

Honestly just don’t think you can in any way that will be meaningful like IRL is. Video chat and the delays and how only one person can talk at once it just isn’t possible to have proper conversation and connections. Before the pandemic I would have believed it’s possible but now I just don’t care about remote workers anymore because I have been burned multiple times by them in ways that would never happen with IRL t…

Yeah, definitely. The almost real time nature of video chat kind of kills the experience. That doesn't mean there aren't other things you can do to improve cross team cohesion and moral.

Re: Ask HN: How do remote first businesses maintain cultural cohesion?

#14
post #8

I worked at a remote first health hardware company with 35 employees for 1 year. From my perspective, there was no culture whatsoever. There was one zoom party where the company sent everyone snacks and playing cards. But aside from that, nothing. Only work talk. No side conversations, therefore no friendships. I think step one is to have the zoom call on for much longer than just the scheduled meeting time, which we…

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Re: Ask HN: How do remote first businesses maintain cultural cohesion?

#15

If you want to talk about non work things, find people who aren't your co-workers. It's OK to only do work things at work, and to separate personal and professional life.

Sure but at the same time, building a baseline relationships with people is important. It builds capital that can be used to diffuse misunderstandings and tense situations. I'm not looking to replace my family with my co-workers but instead enabling them to get to know each other and connect a bit more.

I second this. Building relationships with your co-workers that includes non-work contexts gives you more background to understand their motivations, and they yours. As as side benefit it can pay off as a great friendship that extends past the time when professionally speaking you go your separate ways. Five of my favorite friends are ex-coworkers.

Re: Ask HN: How do remote first businesses maintain cultural cohesion?

#17
post #8

I worked at a remote first health hardware company with 35 employees for 1 year. From my perspective, there was no culture whatsoever. There was one zoom party where the company sent everyone snacks and playing cards. But aside from that, nothing. Only work talk. No side conversations, therefore no friendships. I think step one is to have the zoom call on for much longer than just the scheduled meeting time, which we…

Did people enjoy this?

If people don't enjoy it and crave friendships in their coworkers I figure they'll just initiate (non forced) conversation with whoever they want to be friends with (like adults).

Re: Ask HN: How do remote first businesses maintain cultural cohesion?

#18
We’re getting there, I’ve been in your spot and have some tips after fighting for a better remote culture for months: 1. In-person events must happen. Best case scenario, once per quarter. Even once per year is phenomenal though. This will put out a lot of remote culture failure fires. 2. Team-only social hour with games, works much better after an in person event. 3. My newest experiment win: opening up a casual zoom room to the team for anyone who wants to join. Once again, much easier and more desired by people after an in person event. We’ll work together, shoot the shit, etc. It’s really nice, and non-social people love not being obligated to join them.

That’s as good as it’s gotten, and I really like where it’s at. It took months to get there. A lot of people wanted these things, but the convenience of not doing them keeps it from happening quickly. Persisting when support is present is super key to building it up. Honestly, making it happen is just as political as vying for anything else is. Alignment on wanting a good remote culture takes time even when multiple people really, desperately want it.

Re: Ask HN: How do remote first businesses maintain cultural cohesion?

#19

If you want to talk about non work things, find people who aren't your co-workers. It's OK to only do work things at work, and to separate personal and professional life.

I'm gonna second this. "Company Culture" is mostly an attempt to get people more invested in the workplace than they should be, trying to replace their workers' social lives and family lives with work instead by making work seem more appealing. Remote first companies are great precisely because it cuts away all of this bullshit. Work stays work, and "company culture" stays out of your personal time and personal life.

I managed a person who believed that. It was a nightmare. Oh they work all the time, more than they should, because they believe in what the company's doing. But man I completely failed making any sort of connection that allowed us to understand each other (and therefore work well together).

Maybe it depends on the company though. This is a 100 person boot-strapped open source company that has a strong mission. Maybe if you're working for a 10,000 person public entity where everybody's just another cog the whole "culture" thing is just a veiled attempt to make the company your life.

Re: Ask HN: How do remote first businesses maintain cultural cohesion?

#20
post #7

GitLab is great at remote first culture. Check out their open source company handbook. Remote first requires proactive process to keep employees engaged and communicating effectively. If you feel isolated and trapped in a silo, good process can pull you out. Also, look for companies where remote strategy emanates from the senior leadership. A CEO that flows down remote strategy will be more effective.

Thanks for sharing. I've heard great things about GitLab's culture and will definitely check it out.
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