I was a consultant for an American company that also hired dozens of cheap consultants from development countries. Mostly India but also neighbouring countries and some Eastern European countries. Indians were by far the hardest to work with. They ghosted women systematically which was a nightmare for our project manager. They also lied shamelessly about their qualifications which led to absurd situations. The proble…
There was a lot of top down forced offshoring with ultimatums like - hey you can have +4 headcount in Mumbai or +0 in NY.
Further, we found we had to spend $10Ks at a time to send NY/London staff over there monthly to figure out wtf was going on. These offshoring firms were running some serious scams. We once had a guy come back (mid 2000s) and say that his 5 devs in Hyderabad were equipped with 4 PCs and 3 phones between them!!
We had one bank offshore its datacenter ops (while the datacenter physically remained onshore). It was incredible. We'd have a RAID disk failure in a datacenter across the Hudson River in Jersey City, practically visible out my window, raise a ticket which would take 36 hours to get picked up by someone in India, to bounce around the globe and eventually get back to the onshore datacenter ops person who would do the physical disk replacement. Finally one ticket took so long to address that we had a cascade of disk failure and lost the whole RAID.
Just anecdote after anecdote of crazy stuff like this. Lot of these deals ended up in litigation.
There were many very smart developers over there, but the offshoring industrial system creates a race to the bottom and quantity over quality preference. With the turnover of good staff, the only way to keep the better ones was to get the visas sorted to nearshore them in US - largely defeating the purpose of the cost saving.
A lot of the banks moved away from this model and created "centers of excellence" in UK/US/Canada nearshore locations. You get competent staff for decent rates who are happy to have a great job without moving to the big city away from home/school/family. Not everyone who writes software wants to live in Bay Area/NYC/London. Time zones line up more humanely. Win win.