21–30 of 52 posts
They know their business, people will put up with a lot if it saves them money and that's what Ryanair is good at.
They have gone completely and utterly insane. The ONLY way they get custom is through their web site - and now they are trying to put people off. No matter what the problem was this is the wrong solution.
Actually, I don't think that'll happen. Who flies with Ryanair ? People trying to save money. If their website is too easy to use, these people will peruse it for hours, trying to find out the cheaper combination of flights to go from "somewhere near Madrid" to "somewhere near Berlin". If RA raises the bar a little bit, these people will probably give up one or two queries earlier, hence picking some more "natural" r…
They don't like scrapers, they don't even allow links to their website without permission. From their TOS: "5. Links to this website. You may not establish and/or operate links to this website without the prior written consent of Ryanair."
To put people who may not know Ryanair in context: is a low-cost Irish airline that operates in Europe. You can get round trip flights starting at EUR 0.01. His CEO is a very controversial person who has been on the press for suggesting aggressive measures to make air travel even cheaper, like run flights where passengers stand during the journey, removing toilets from aircrafts and the most recent one, providing pai…
On the internet, we call it 'trolling'.
In the case of RyanAir, they've turned trolling into a marketing strategy.
They don't like scrapers, they don't even allow links to their website without permission. From their TOS: "5. Links to this website. You may not establish and/or operate links to this website without the prior written consent of Ryanair."
If you do link to their site, what can they do? Redirect to 404 or home page for external links?
Earlier quoted context omitted.
Actually, I don't think that'll happen. Who flies with Ryanair ? People trying to save money. If their website is too easy to use, these people will peruse it for hours, trying to find out the cheaper combination of flights to go from "somewhere near Madrid" to "somewhere near Berlin". If RA raises the bar a little bit, these people will probably give up one or two queries earlier, hence picking some more "natural" r…
A lot of airports they fly to are in main airports for large cities, including capitals like Madrid, Dublin, possibly others.
Having said that, the Ryanair website is pure evil - the fact that the option to not buy insurance is half way down the list of countries is an example of just how devious they can be.
Knowing the story, my reaction to this headline is: wow, through testing, they figured out that people buy the ticket rather than wanting to fill out the CAPTCHA.
Great read: http://www.amazon.com/Ryanair-Story-Controversial-Low-Cost-A...
They don't like scrapers, they don't even allow links to their website without permission. From their TOS: "5. Links to this website. You may not establish and/or operate links to this website without the prior written consent of Ryanair."
The entire Ryanair experience is painful: airports far out of the city center, baggage fees, a crew / staff that cuts you zero slack and now the website. They know their business, people will put up with a lot if it saves them money and that's what Ryanair is good at.
To put people who may not know Ryanair in context: is a low-cost Irish airline that operates in Europe. You can get round trip flights starting at EUR 0.01. His CEO is a very controversial person who has been on the press for suggesting aggressive measures to make air travel even cheaper, like run flights where passengers stand during the journey, removing toilets from aircrafts and the most recent one, providing pai…