DoorDash Outage

#1

Post by benjyhirsch » Wed, Oct 05, 2022, 10:14 PM UTC

Re: DoorDash Outage

#2

Post by benjyhirsch » Wed, Oct 05, 2022, 10:19 PM UTC

"We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience." https://twitter.com/DoorDash_Help/status/1577785317385461760

Re: DoorDash Outage

#3

Post by cloudking » Wed, Oct 05, 2022, 11:20 PM UTC

Oh no, how do I get my $22 burrito now?

Re: DoorDash Outage

#4

Post by adamredwoods » Wed, Oct 05, 2022, 11:59 PM UTC

benjyhirsch wrote: post #2

"We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience." https://twitter.com/DoorDash_Help/status/1577785317385461760

It's uncomfortable reading the impact to the "Dashers", and how they're losing out on their statuses and income due to computer error.

Re: DoorDash Outage

#5

Post by cityzen » Thu, Oct 06, 2022, 12:05 AM UTC

And all the restaurants rejoiced!

Re: DoorDash Outage

#6

Post by sigmonsays » Thu, Oct 06, 2022, 12:05 AM UTC

cloudking wrote: post #3

Oh no, how do I get my $22 burrito now?

now i'll pay more on all 5 different fee's and a probably even a markup on every menu item... Yay doordash!!

Re: DoorDash Outage

#7

Post by soulofmischief » Thu, Oct 06, 2022, 12:08 AM UTC

sigmonsays wrote: post #6

cloudking wrote: post #3

Oh no, how do I get my $22 burrito now?

now i'll pay more on all 5 different fee's and a probably even a markup on every menu item... Yay doordash!!

I tried switching to Postmates today and was presented with 5 different fees including taxes, only 1 of which was actually covered by their subscription service. This is in contrast to Door Dash, which only had 3 fees (delivery, service fee, & taxes), which were mostly covered by their subscription.

So I have to hand it to DD, despite all of their flaws with transparency, they're a more transparent about fee structuring than some of their competition.

Re: DoorDash Outage

#8

Post by civilized » Thu, Oct 06, 2022, 12:13 AM UTC

sigmonsays wrote: post #6

cloudking wrote: post #3

Oh no, how do I get my $22 burrito now?

now i'll pay more on all 5 different fee's and a probably even a markup on every menu item... Yay doordash!!

5 different fees plus unpredictable markups? What is this, a Comcast bill?

Re: DoorDash Outage

#9

Post by throwaway892238 » Thu, Oct 06, 2022, 12:24 AM UTC

I once explained to a co-worker that I live in a cabin in the woods.

  "So you hunt and fish and stuff?"
  "Nope."
  "So how do you get food?"
  "We have grocery stores in the country."

One time I told an Uber driver that I live out in the country.

  "Wait, how do you get around?"
  "I drive."
  "Oh. Do you have your own parking spot?"
  "It's the country. Parking is everywhere."
  "And do you have DoorDash?"
  "Nope. No apps, no delivery, nothing."
  "But how do you eat?"

It seems like urban people just don't grok how anything works outside the city.

Re: DoorDash Outage

#10

Post by sottol » Thu, Oct 06, 2022, 12:25 AM UTC

sigmonsays wrote: post #6

cloudking wrote: post #3

Oh no, how do I get my $22 burrito now?

now i'll pay more on all 5 different fee's and a probably even a markup on every menu item... Yay doordash!!

Just checked today and it looks like the markup is 12-12% per item over picking up at the restaurant.

Overall it seems to cost 25% more than picking up oneself on a ~$100 order.

And I bet they charge restaurants the same. Double-dipping, yum!