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My own experience was with Wells Fargo, where I conduct quite a bit of business, but they still treated me like a criminal because their dumb AI thought that "I don't often initiate wire transfers online" and "my voice didn't sound like my age".
If you can, take your business elsewhere…
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Another anti-trust suit perhaps.
Yes that worked out well last time. Microsoft was broken up and they were forced to unbundled their browser from Windows. Also, politicians never go after companies for biased reasons and we can count on the government with more power not to abuse it.
Just because there was no AT&T style divestiture at the end, doesn't mean there were no positive externalities.
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We already hold similar levels of power. We can just not use Facebook and Google. One needs neither of these services to live a normal life.
> We already hold similar levels of power. We can just not use Facebook and Google. Common argument. Not a great one, because some things are only available through Facebook, and not being there can complicate your in-person life significantly. But, since I'm not on Facebook, I have to admit that it's good enough for me. > One needs neither of these services to live a normal life. A step too far. Normal people have F…
Is this because normal peoples' utility curves maximize convenience?
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Should they then not just reply with "You're on the list because of the malware payload at "?
In this case, that sure would be helpful. Now imagine that you're running a website that is intentionally trying to trick people into installing malware. You've successfully evaded tools like Smart Screen but now you've ended up on the list. You're not sure which one of your virus payloads set off their screen so you open a ticket. And Microsoft is supposed to tell you exactly how to get off their list again?
Just like you shouldn't be beaten by the cops without knowing a reason for it.
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How on earth does it do that? If I put malware at xyz.com/mybadpage and MS starts flagging xyz.com, how on earth do I "maximize campaign life" by being told xyz.com/mybadpage has malware?
You move it to xyz.com/anotherbadpage and tell MS it has been cleaned up. They do this all the time. Speaking from first hand experience. This is a very simple topic, why are there so many people not understanding this?!
1. It's detected (because Microsoft told everyone)
2. What was detected and where it was (because they put it there)
Good Actors only know 1.
So by telling someone 2 they are giving bad actors no new information, and good actors valuable information.
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How on earth does it do that? If I put malware at xyz.com/mybadpage and MS starts flagging xyz.com, how on earth do I "maximize campaign life" by being told xyz.com/mybadpage has malware?
Imagine that you have put malware in xyz.com/mybadpage1, xyz.com/mybadpage2, and xyz.com/mybadpage3 pages. MS flags you, and you query MS. They tell you they see malware on the first two urls. Now you gained information about their blindspots. You can capitalise on this multiple ways. You can remove the first two and hope they remove the flag. You can design your next attack better so it is more like mybadpage3. Etc
Mybadpage1.com
Mybadpage2.com
Mybadpage3.com
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The government desperately needs to step in and regulate these automated "destroy your business" practices.
Totally. It should be illegal for Edge, Chrome and other browsers to take any measures, such as a little warning, in an attempt protect users from malware. I see no way that getting the government involved in this could go badly.
Keep in mind that the reason this happens isn't because of "faulty AI automated systems": the reason this happens is because these companies choose to save pennies by not offering proper support channels and recourse. Those saved pennies make the difference between a 2-hour outage and literally bankrupting you for no reason at all.