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AWS us-west-2 issues

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Re: AWS us-west-2 issues

#25

It's crazy to me how long it takes Amazon to notify users that there is even an issue. I think it took 15 minutes for them to acknowledge an issue, thats a lot of time for our services.

That's because it's a political issue inside AWS. They have the technology to report it automatically, but there's a strong pressure not to post "green-i" or yellow or red, because those things impact SLA payments.

So if there's any way they can spin it as not an outage they will try not to post it.

Re: AWS us-west-2 issues

#30

It's crazy to me how long it takes Amazon to notify users that there is even an issue. I think it took 15 minutes for them to acknowledge an issue, thats a lot of time for our services.

That's because it's a political issue inside AWS. They have the technology to report it automatically, but there's a strong pressure not to post "green-i" or yellow or red, because those things impact SLA payments. So if there's any way they can spin it as not an outage they will try not to post it.

I participated in multiple sla penalty payments requests on the customer side and never once we even discussed status page color
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