-- EDIT --
[ To give these messages context. This comment could have been construed to say something else. I said 'what makes your app worthless is this' after taking about how he describes a lack of technical info and before I talk about the FAQ.
I later updated this line to make it clearer. I should have added an edit note but didn't. I apologise. I just added the edit note and this blurb at the beginning to give the rest of the conversation context.
This is why there is discussion about lack of designer's tech knowledge devaluing an application. This was down to my poor writing. Wasn't my intent. I hope everything is clearer now.
I will no longer be using the edit button on HN ]
-- END OF EDIT --
This is worrying:
> My co-founder is offline will ask him to add more details on tech used side.
You have already got this far. Why do >> you This text in your FAQ, for me, makes your application worthless. [Edited -- Original line could have been read as lack technical information devalued the application. This was not intended]
> Do you have access to my account information?
> Yes. But with 100s of people using the app, it's really not interesting to run after your details. If your financial data can make world economy crash, please do not use the app.
What you have said is this. "Yes we have full access to your account information." Then to follow it up you effectively say this. "We may snoop on your account so if you have sensitive info do not use this application."
Its really really bad. Data security should be the most important thing you do. Especially as your app is to do with people's finances. User data should be encrypted. I don't understand why you need to have access to individual clients data. Can you explain please.