Live data from Hacker News

Ask HN: Why is Microsoft Teams still so bad?

news.ycombinator.com

221–230 of 814 posts

Re: Ask HN: Why is Microsoft Teams still so bad?

#221
post #139

Earlier quoted context omitted.

I think "military–industrial complex" is the typical term.

It is, but despite it being coined by a former US President and WW2 Allied General, it is now taken to mean something akin to "defund the military".

In what circles does it mean that? I’ve never heard that one.

Re: Ask HN: Why is Microsoft Teams still so bad?

#222
post #40

This happens because of how Microsoft approaches product development and design. On many product teams, PMs end up doing not only the product design decisions but even designs much of the products themselves. This works for them because it focuses product cycles on releasing what "matters" to the customer, but it ends up cutting craft and quality. This makes their products poor to use, but is also what drives revenue…

I suggest that Teams only gets used because it’s included in the enormous license that companies buy for Exchange and/or Office and the most popular alternative has its own fees. Large companies don’t want to fork over another licensing fee in the tens of thousands of dollars for Slack when they’re getting Teams “free.”

Good summary of this on the All In Podcast last week (in the context of Adobe buying Figma) https://youtu.be/_UpczzfeAFA?t=1162

Re: Ask HN: Why is Microsoft Teams still so bad?

#223

Long ago Microsoft had MSN Messenger, which was one of the leading messaging apps. It worked well, and many 'normal' users were using it. Then Microsoft dissolved the team behind it and screwed up the product so bad with bloatware and ads that everyone moved to WhatsApp (except in the US where people went back to texting). Then Microsoft came out with Communicator, renamed it to Lync, which was a corporate messenger/…

Not to forget that 26 years ago, starting in 1996, we had Microsoft NetMeeting. https://en.wikipedia.org/wiki/Microsoft_NetMeeting A very good VOIP / videoconferencing / white-boarding / application sharing client present on almost all Windows computers, open standards interoperable, with an official ActiveX Control and public API. You could easily embed it into your HTML site (IE compatible only), or drag and drop i…

When I started enjoying a blazing fast connection at Rice University in 1998, I frequently enjoyed MS Netmeeting video calls with friends who were scattered across the country. Within a few years it was a distant memory, and it surprises me how it was well over a dozen years before reliably easy video calls became commonplace.

Re: Ask HN: Why is Microsoft Teams still so bad?

#224
I had to use Teams a lot in the past years as I worked for companies that they went all-in for O365. While O365 is not bad (and even some of components of O365 are quite good) Teams is the epitome of terrible software. Terrible UI, unreliable delivering notifications, terrible at handling external devices (headphones, webcams). It's very untrustworthy when it gets to automatically updating status based on activity (happens more often than you think). The concept of "Teams" (group chats) in MS Teams is the worst I have ever seen. It clearly promotes isolation between groups! I can go on for hours about how bad it is but I will stop here. I will say though that when I interview with a company, if they don't use MS Teams, they get extra points! :-)

Edit: also this came up recently: https://www.bleepingcomputer.com/news/security/microsoft-tea...

Good ol' MS!

Re: Ask HN: Why is Microsoft Teams still so bad?

#225

I’ve used Teams every day all day for the past 4+ years and I have had minor issues with it ~5 times. Hundreds of my fellow co-workers use it and I’ve not heard anyone run into the consistent issues you’ve described. We use it for 100% of our conference calls, sales calls, 1:1 working sessions, all-hands (hundreds of attendees), virtual trainings, new-hire onboarding, etc… I’d say it’s the most useful software we use…

I'm forced to use it on a Mac. Every. Single. Time. I try to navigate to the window through command-tab, it fails to actually put the window in focus. So I end up having to hunt through my XCode windows, IntelliJ windows, whatever other nonsense I have open - to find a message ping that I probably would rather not have received anyway.

Re: Ask HN: Why is Microsoft Teams still so bad?

#226
post #53

Earlier quoted context omitted.

Doesn’t matter… teams is free with an office 365 subscription and slack is not, therefore lots of companies will prefer it.

Agreed. Especially with slack raising prices, I understand the business decision.

Not if people quit because talking to each other is made to be a terrible experience.

Re: Ask HN: Why is Microsoft Teams still so bad?

#228

Earlier quoted context omitted.

"Skype for Business" was just a rebranded Lync. Consumer-land skype remained a different thing until Microsoft killed that for Teams. Skype for Business' exe was lync.exe right up until the end. "Teams" was a brand new thing and didn't use the Communicator/Lync/Skype for Business architecture.

>Skype for Business' exe was lync.exe right up until the end What do you mean "end"? We still use it!

I miss skype, only because there was a pidgin plugin that allowed you to use a nice lightweight and snappy client.

Re: Ask HN: Why is Microsoft Teams still so bad?

#229

It's the iPhone effect: If you use Teams, and something goes wrong, everybody is patient and sympathetic. If you use something else, then it's your fault for being "weird" or "cheap." In my case, my computer came from IT, pre-loaded with Teams, and it runs nearly flawlessly. But I've noticed something else about computers and software. You can have two people with similar jobs, similar computers, similar software, et…

I see that effect a lot. I’m almost always the one who has no problems. I think it’s because I have a good sense of what not to change, I google things I don’t like, I read most of the menus and I know how to back out of config I want to undo. For whatever reason, equally competent people struggle to do these things or are dismissive of them, and then take months or years to realize they’re missing something.

There is also an admirable type of person who has lots of tech problems because they’re genuinely pushing limits, but they’re rare.

Re: Ask HN: Why is Microsoft Teams still so bad?

#230

Earlier quoted context omitted.

It's actually not free as part of all Office 365 plans, sadly. We discovered recently that we'd either have to downgrade(!!!) to the version with only web apps, or upgrade to the version with Exchange, to get teams. (Or, better yet, pay for a Teams-specific license since it's $0.25 cheaper than getting Exchange...) Of course, the whole reason that we were looking at it is that one vendor who says they prefer Teams fo…

Teams is decent as a chat client. Zoom is more of a meeting client (it has chat feature but I’ve never met anyone who uses them).

Its not decent, its usable.

Decent would be able to switch chat tabs in under a second, reliable quoting (one minute ``` works, next minute it doesn't), an unread messages view like slack, and overall not being a laggy piece of crap.

It gets the job done, but its not decent.

Post reply on HN