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Apple’s iPhone 14 Redesign for Repair

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Re: Apple’s iPhone 14 Redesign for Repair

#521

Earlier quoted context omitted.

Yeah, you kind of need to make an appointment through their app. When you do that, you walk in, they find you a person, then it takes about the same hour. I'm honestly surprised they even accepted you as a walk-in

This still follows my point that when you buy Apple Care, you are paying for your phone breaking to be a non-stressful event. Having to find a working device, make an appointment, wait for your appointment (while your anxiety about being phoneless builds up), remember the appointment, and be on time is not nearly as nice an experience as walking up to a table at the mall you've never talked to before and getting it f…

>(while your anxiety about being phoneless builds up)

This is a truly terrifying thing to me about today's younger generations that have "always had" a device and have use the social platforms just as long. I don't mean for that to sound patronizing or belittling. It is just so out of my own experience it is hard for me to empathize, but I do sympathize as I realize that some of that dependancy was/is intentionally juiced by the social platforms.

Re: Apple’s iPhone 14 Redesign for Repair

#522

Earlier quoted context omitted.

That is a good point. I believe you are having our DIY air quality kits that are as you describe very simple. Our commercial product AirGradient ONE has a much more complex PCB with tons of additional components e.g. DC DC converter to run it from 12-36v, modbus chip, external hardware watchdogs etc. We have made a lot of comparisons to other air quality monitors and there is a significance difference in the repaiarb…

Your reply makes no sense in the context of the article. They have just now shown that they do want to. Proprietary/security screws don’t inhibit anyone from opening a phone other than those who would have no hope of doing anything beyond causing further damage with 100% certainty. Anyone with a sufficiently curious ten-year-old ought to be particularly thankful here. Obscure security screws are common throughout the…

> Your reply makes no sense in the context of the article. They have just now shown that they do want to.

This is the iphone 14. It's been a long time since the original iphone. I'm glad to see that they are changing things, but them making it better now does not cancel out all of the problems with their previous line (or the current issues with the macs).

> Obscure security screws are common throughout the industry and are rarely ever the reason why a device is difficult to repair by anyone for whom success is within the set of possible outcomes.

I think this misses the point. Even for a insignificant choice such as the screw head, Apple chose to use the option less friendly for repairs. This is a symptom of the fact that repairability has not been high on their priority list.

Re: Apple’s iPhone 14 Redesign for Repair

#523
post #248

Earlier quoted context omitted.

I'd rather say they simply know that being evil is not a good look. It's still driven by profit, they just have a more holistic view on that.

Do they have to pass an ideology test? When I buy a phone off them, it’s a financial transaction: I give them money and they give me a device. As long as they don’t go out of their way to make the world a worse place and as long as their incentive to make good devices (because that’s how they make money, yes) aligns with my interests as a customer, that’s fine. That’s why I am much more annoyed by their push to servi…

For some people, yes. There’s always a lot of bad press related towards Apple and things like this.

Re: Apple’s iPhone 14 Redesign for Repair

#524
post #486

Earlier quoted context omitted.

What other material is basically impossible to scratch?

I’m not suggesting an alternative material. I’m suggesting a more sane way of replacing the backside. For the iPhone 13 Pro it’s so expensive and hard to do they even just hand you a new phone rather than fixing it.

Hence, why the 14's back glass is more accessible, like the iPhone 4's was.

Re: Apple’s iPhone 14 Redesign for Repair

#525

Earlier quoted context omitted.

Imagine if, after criticising the panel gaps on a Tesla, a representative from Lego points out that Lego cars don't have this problem and that Lego has a steadfast commitment to precise tolerances. As someone who uses (and is continually appreciative of) multiple AirGradient-derived devices throughout my house, my immediate reaction was one of confusion given how monstrously incomparable your product is to an iPhone.…

> Apple devices weren't made difficult to repair because Apple actively despised repairers. IIRC the front panel uses DRM to stop unauthorized screen replacement.

Or, to be generous, it is to prevent the use of stolen components?

Foxconn workers reportedly stole US$43 million worth of iPhone parts to make new phones https://www.scmp.com/abacus/news-bites/article/3042987/foxco...

Re: Apple’s iPhone 14 Redesign for Repair

#526
post #487

Earlier quoted context omitted.

I used to think this, but then all the Android phone-makers that used to tout user-removable batteries started gluing them in like Apple does, which sounded like the market speaking. Maybe it's not all that hard to replace the glued-in batteries anyway. Seems every mall has two tiny mid-hallway shops that can do it.

If I have to choose between easy-to-replace batteries and water resistance, I will go with the latter. Of course if both are possible, I would be very happy, but I just don’t see an engineering way for that in such a compact body as phones. Also, batteries are no longer 1-2 inches heigh, they are often odd-shaped to fill all the rest of the phone body.

Samsung still manages to do both removable batteries and water resistance in their Galaxy XCover line but I suppose thickness, weight, etc. are more important for the average consumer.

Re: Apple’s iPhone 14 Redesign for Repair

#527
post #323

Earlier quoted context omitted.

How do their actions affect you as an Android user?

Easily, Apple and Google collude to maintain dominance in the mobile OS markets and leverage that duopoly to dominate other markets like mobile app distribution and mobile app payments. Google's app payments policy is now nearly identical to Apple's, you must use their payment platform to distribute apps on their app store. Just like Apple's policy to prevent competition in the mobile app payments market prevents app…

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Re: Apple’s iPhone 14 Redesign for Repair

#528

I’m not sure I care much about repairability. For me, makers should have the freedom to design products as they wish. I don’t think that phones and laptops would be as light and portable as iPhones and Macs are if Apple was inhibited by the Right to Repair movement from arranging internal components in such a jampacked way. I also think that makers should have the freedom to design computers whose software tightly in…

"Right to repair" laws don't require manufacturers to design their products to be easy to repair. It is about mandating the selling of replacement components to third parties. Just because they sell replacement components doesn't mean the products need to be designed to have their components easily replaced.

Re: Apple’s iPhone 14 Redesign for Repair

#529
post #453

On our product (air quality monitor[1]) we made the concious decision to design it for long life and repairability by e.g.: - using no glue or snaps - all components on one PCB, no thin cables that can break - standard philips/torx screws - four screws to open the enclosure, four screws to take out the pcb - expensive sensor modules on pin sockets for easy reaplacement - only using components that are certified for l…

That about page is really bland. Your comment feels far more genuine than this. It would sell far better.

That might be because comments are more personal than about pages.

Re: Apple’s iPhone 14 Redesign for Repair

#530
post #9

Apple started offering home repair kits for iPhone this year, but they’re super difficult to use: https://www.nytimes.com/2022/05/25/technology/personaltech/a... There’s speculation that offering the kits is an attempt to head off right-to-repair legislation. But seeing this redesign, I wonder to what degree the repair program is incentivizing repairability within apple’s corporate structure. Now that “profit/loss pe…

> but they’re super difficult to use That dude is looking for problem when there's none. He starts off the article with this > For people like me who have little experience repairing electronics, the self-repair setup was so intimidating that I nearly wussed out. Did he expect Ikea like instruction manual to repair an advanced consumer electronic gadgets? That kit is clearly meant for professional (or at the very lea…

Meanwhile I've had to change the oil in cars where it's more of a chore than changing the screen on an iPhone. Just because you have the right to repair doesn't mean you have the expertise to do it.
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