Apple’s iPhone 14 Redesign for Repair • Hacker News Board

Re: Apple’s iPhone 14 Redesign for Repair

#381

Post by _V_ » Mon, Sep 19, 2022, 10:45 PM UTC

newtritious wrote: post #368

_V_ wrote: post #352

Earlier quoted context omitted.

The last time I tried it I had to put in the SN of the device I wanted to repair in advance to get the part. Maybe they fixed it from then, have not checked. If you cannot get parts in stock (meaning in advance), you might as well send it to the Apple and not bother with repair shop at all. I also think this is the main reason for making it like that. Display, battery and vibration motor has absolutely no security im…

Why are you upset about giving Apple the serial number of your device?

???

Please read the thread (shrug emoji).

Re: Apple’s iPhone 14 Redesign for Repair

#382

Post by jorvi » Mon, Sep 19, 2022, 10:48 PM UTC

altairprime wrote: post #271

jorvi wrote: post #257

Earlier quoted context omitted.

> Anyone crossing a border where a nation state takes physical possession of their device is, currently, protected. Assuming you are a normal person, you already are. Rapidly click the lock button 5 times and they cannot extract any data with normal means. If you are someone worthy of nation-state attention, why are you crossing the border without a wiped device, as has been the adviced standard practice for years? A…

I have no faith in the ability of nation-states to accurately determine that I am not a criminal, and the authorities in my home nation-state are known around the world for both their excessive violence and their unannounced home invasions, in which (for example) scenario reaching for my phone would result in me being killed. Those protections benefit me and others like me especially, and I’m comfortable paying a few…

> I have no faith in the ability of nation-states to accurately determine that I am not a criminal

No state will burn extremely expensive tools like Pegasus on a garden-variety criminal.

I’m very conscious of my privacy and device security myself, but I’m also aware that I do not warrant high-cost surveillance. Most people are in that boat. You can model your threats accordingly.

Re: Apple’s iPhone 14 Redesign for Repair

#383

Post by Gigachad » Mon, Sep 19, 2022, 10:48 PM UTC

_V_ wrote: post #294

I dunno, this article reads... strange. I mean yeah, it is nice to be able to open it from front and rear. But what good does it make when they pair every single component to the motherboard? Yeah, technically parts are more accessible (physically) but thats only the beginning of the repair process. And unless you can buy genuine parts without hassle and put them in, you are still SOL. To me it is like cheering that…

Because the rear glass was very common to break and Apple would not replace it because its borderline impossible. Now it seems very likely that they will offer it as a reasonably priced repair.

Re: Apple’s iPhone 14 Redesign for Repair

#384

Post by _V_ » Mon, Sep 19, 2022, 10:50 PM UTC

aardvarkr wrote: post #345

sudosysgen wrote: post #319

Earlier quoted context omitted.

It's not as hard as you think it is. Apple is indeed massively over complicating the process.

They gave him three machines to use for replacing his battery. 1. A machine to melt the glue holding the battery in place 2. A machine to apply even pressure to the new battery to ensure it’s properly adhered 3. A machine to apply heat and even pressure to the entire phone to properly give the phone with a watertight seal. That seems like exactly what I’d expect has to happen to repair the phone back to original spec…

Any modern iPhone has its battery held by pull tabs (double sided tape that lets go when you pull on it sideways). They are sometimes PITA to remove but you just need tweezers, fingers and bit of luck to remove it :-)

Adhering the battery is the same - just press in place.

Heat is only needed for opening/closing the phone.

Re: Apple’s iPhone 14 Redesign for Repair

#385

Post by Gigachad » Mon, Sep 19, 2022, 10:50 PM UTC

smoldesu wrote: post #207

viktorcode wrote: post #198

Earlier quoted context omitted.

> interchanging parts on two brand new iphone's and it disabled a lot of things including auto-brightness. I think one problem is not being discussed enough is iPhones being stolen for parts (since in most cases they can't be reactivated). I strongly suspect inability to simply switch parts without remote authorisation is Apple's way to address the problem.

Okay, let's discuss it then. Why do I need Apple's consent to repair the device I paid for? Why is there no way for me to (even temporarily) disable this feature if I actually want to fix my phone?

You chose to buy it knowing that's how it works. As a user I find this an extremely compelling feature that my phone is close to worthless to anyone who would try to steal it.

Re: Apple’s iPhone 14 Redesign for Repair

#386

Post by dkonofalski » Mon, Sep 19, 2022, 10:53 PM UTC

hot_gril wrote: post #346

dkonofalski wrote: post #339

Earlier quoted context omitted.

3rd party extended warranties don't work the same way as the repair program. With a 3rd party warranty, they don't have to fix it with an equal part and they can also swap out the machine for a refurbished one.

A swap sounds like it'd cost them more than it costs Apple to repair it.

Not if they're swapping with a machine that they refurbished. They can keep swapping them ad infinitum. That's what Asurion does with cell phone warranty claims. You pay a $150 deductible and you get a refurbished phone in exchange. They fix the part that was broken on your phone that you're returning to them and it gets refurbed to the next person.

Re: Apple’s iPhone 14 Redesign for Repair

#387

Post by _V_ » Mon, Sep 19, 2022, 10:53 PM UTC

sangnoir wrote: post #307

vishnugupta wrote: post #103

Earlier quoted context omitted.

> but they’re super difficult to use That dude is looking for problem when there's none. He starts off the article with this > For people like me who have little experience repairing electronics, the self-repair setup was so intimidating that I nearly wussed out. Did he expect Ikea like instruction manual to repair an advanced consumer electronic gadgets? That kit is clearly meant for professional (or at the very lea…

> I mean that 75pound repair equipment requiring $1200 hold on a card... How is this legal? Holds ought to be capped at the maximum payable for a transaction.

You don't really need their toolkit to make the repair - most of the repair shops has the necessary tools already available for other phones.

The basic process of opening/closing any moder phone is basically the same.

Re: Apple’s iPhone 14 Redesign for Repair

#388

Post by dkonofalski » Mon, Sep 19, 2022, 10:54 PM UTC

shuntress wrote: post #350

dkonofalski wrote: post #170

Earlier quoted context omitted.

Dropping devices on concrete is not "daily use". That's like saying that people should expect cars to be unaffected by randomly crashing into walls.

> Some people just do not treat their electronics like the expensive devices they are Phones hit the floor sometimes. It just happens and it is normal in daily use. You aren't wrong that phones are expensive devices but your comment oozes a toxic elitist "PEBCAK" attitude similar to something like "The antennas are VERY well designed you're just holding it wrong"*

Of course they do. Most phones, iPhones included, can withstand the occasional drop without any issue. That's clearly not what we're talking about here.

Re: Apple’s iPhone 14 Redesign for Repair

#389

Post by Gigachad » Mon, Sep 19, 2022, 10:54 PM UTC

sp332 wrote: post #139

Melatonic wrote: post #124

Earlier quoted context omitted.

Most people surely are not going to use it so how is it going to be a loss? Do people actually break their iphones every year?

Apple Care only costs $200 per phone. One person replacing a $1,000 phone wipes out five people's worth of revenue.

$1000 is the retail price. It costs less for Apple to give a replacement.

Re: Apple’s iPhone 14 Redesign for Repair

#390

Post by Gigachad » Mon, Sep 19, 2022, 10:56 PM UTC

crisdux wrote: post #97

Totally speculating here. I wonder if this is preparing for a future where Apple encounters supply issues or pricing pressure caused by environmental and political turmoil. I could see the average lifespan of devices continuing to increase and more people using repair services. It also makes it easier to refurb devices for second hand use.

Now is probably a good time because it seems like there is less pressure for new features. Apple is so far ahead of the rest right now that they can afford to release almost exactly the same phone a second time and it wont hurt.