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Ms Teams “leaks” names of queues, attendants and agents to external callers

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Ms Teams “leaks” names of queues, attendants and agents to external callers

#1

Post by kimi » Mon, Sep 19, 2022, 6:06 PM UTC

Ms Teams “leaks” names of queues, attendants and agents to external callers
twitter.com

Re: Ms Teams “leaks” names of queues, attendants and agents to external callers

#2

Post by kamma4434 » Mon, Sep 19, 2022, 6:20 PM UTC

tldr: don’t name your main sales queue ‘Suckers’ if you handle Teams calls

Re: Ms Teams “leaks” names of queues, attendants and agents to external callers

#3

Post by uffi » Mon, Sep 19, 2022, 7:14 PM UTC

This would be rather unexpected

Re: Ms Teams “leaks” names of queues, attendants and agents to external callers

#4

Post by uffi » Mon, Sep 19, 2022, 7:15 PM UTC

kamma4434 wrote: post #2

tldr: don’t name your main sales queue ‘Suckers’ if you handle Teams calls

Would you do that?

Re: Ms Teams “leaks” names of queues, attendants and agents to external callers

#5

Post by opus997 » Mon, Sep 19, 2022, 7:23 PM UTC

uffi wrote: post #4

kamma4434 wrote: post #2

tldr: don’t name your main sales queue ‘Suckers’ if you handle Teams calls

Would you do that?

Ha - you'd be a 'Sucker' yourself! whoops, I wonder what OUR sales teams calls them...

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