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Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

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51–60 of 64 posts

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#51
post #13

I pay via PayPal then cancel the billing subscription. Privacy.com is how my partner got out of it.

They can, in theory, send you to collections and ding your credit for that.

And in theory you can bill them and send them to collections by changing your personal terms and conditions.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#52
post #48

Use privacy.com and give them a temporary credit card. Close the card when you want to cancel. Is this ethical? You're not using the software anymore, so you're not getting something for nothing. Rather, you're avoiding paying something for nothing.

I would say it's unethical as long as the seller doesn't consent to it. But legal. I see it as similar to pirating it, though piracy is illegal as well. Are the seller's terms unethical? Perhaps. I don't think that justifies being unethical in response, though. Arguably the PayPal trick is more ethical because they decide it's not worth chasing the cancellation fee.

I guess we'll have to disagree on the equivalency of this and pirating.

With pirating, you're continuing to use it without paying.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#54
I'm currently testing what happens when I sign up for a free trial with a card from privacy.com that has a $1 spending limit.

Now that the free trial is over, Adobe keeps trying to charge my card for the monthly fee every 2-3 days or so. I'm not sure if my Acrobat license will get disabled and everything will be dropped, or if my account will get sent to collections, or what.

Eager to find out.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#56
post #2

AFAIK you only pay a cancellation fee if you want to cancel a subscription early (E.g. you booked a yearly plan and then cancel it a few months before renewal), which of course is legal. At some point there was the hack that you could switch your subscription to a offer they throw at you when you try to cancel, and then that counted as a new subscription, which you could cancel within the first 14 days. Not sure if t…

A few months ago it worked for me. I am in EU so IIRC they are legally required to let you cancel your contract for 14 days if you entered into it remotely (phone, internet etc). It seems like changing subscription plan counts as getting a new contract with Adobe.

It seems to me that this is likely not legally required in this case as they could claim that the release of the old contract was part of the new contract and if you cancel that you are still responsible for the old one. However I'm not surprised that they haven't bothered to implement this in code.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#59

Use privacy.com and give them a temporary credit card. Close the card when you want to cancel. Is this ethical? You're not using the software anymore, so you're not getting something for nothing. Rather, you're avoiding paying something for nothing.

But he received a discount on his monthly rate when he agreed to subscribe for a year at a time.

I don't remember subscribing for a year at a time. I almost always subscribe to things on a monthly basis, and the money certainly comes out of my account on a monthly basis

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#60
post #9

You switch plans and quit the new one…

I can't work out how to change my plan. The "manage plan" page only has the option to cancel my plan. There doesn't seem anywhere on the website where I can change my plan, only to buy new ones
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