> not in compliance with Stripe's ToS
If it's not up to their ToS, they owe you. You can ask for a refund, or sue them.
Stripe has decided to nuke my entire business
311–320 of 705 posts
Re: Stripe has decided to nuke my entire business
#312My account was disable for dealing with "controlled substances" I told them, ok name one, they cant name one because i dont deal with any controlled substance, im just a market-market. They saw some molecules in my site, saw some weird looking website, and thats it this is too wierd for us. and took it down. now im calling them stupid over the emails
Re: Stripe has decided to nuke my entire business
#313Earlier quoted context omitted.
But for what reason? The styling?
Definitely. HN is suspiciously devoid images. To most people on the internet in 2022 that alone makes it wholly uninteresting.
I often wonder how the site survives without sticky autoplay videos popping up halfway down the page and covering 80% of the content...
Re: Stripe has decided to nuke my entire business
#314Earlier quoted context omitted.
The difference is between the company having their own merchant account with a bank (which is what most large companies do) using an online payment gateway, and not having one and leveraging the processor's instead (which is what Stripe, Paypal, etc provide). When you apply for a merchant account you get that approval and underwriting, but with a hefty application fee for obvious reasons. If your payment gateway shut…
Interesting. What will be the provider you recommend? Any local banks?
Unfortunately I know little about the process for actually applying for a merchant account or where to get it from. That's what the ISO we partnered with handled. Also it was "high risk" accounts (cough adult cough), that is different banks than you'd be using. Same with the competitor payment processors I'm aware of. If you're unfamiliar with the process and can't find a bank to walk you through it, an ISO is not a bad idea. They'll walk you through the process and help you find a bank, and also a processing gateway. They'll also add a margin on the processing fee, but it's not a big one, and certainly less than paypal or stripe.
For processors starting out, there's nothing wrong with using Stripe or Paypal etc. When you ramp up to using your own Merchant Account, Authorize.net isn't too bad as long as you're not doing recurring payments (those get tricky), or maybe even Rocketgate.
Re: Stripe has decided to nuke my entire business
#315I had a very similar experience, except it was on our launch day . We hadn't charged a single live customer yet, but we had done plenty of tests using the Stripe testing environment. So we go live with a huge launch event, and we have customers signing up in droves. When they get to the last step -- payment -- they get an error. Logging in to the dashboard I didn't see any indication that there was anything wrong wit…
Next time I build something with Stripe
I'm curious why you would still consider them a trustworthy business partner after what happened?
Re: Stripe has decided to nuke my entire business
#316Welcome to the world of anti-crime finance rules.
You are guilty until someone decides otherwise on their whim.
Re: Stripe has decided to nuke my entire business
#317Earlier quoted context omitted.
Would appreciate this blog or further deep dives; I’d like to take it to legislators and regulators demonstrating a regulatory gap.
What specifically is the regulatory gap here?
'due process' concerns around sudden blocking of routine traffic -- should platforms give notice, are they required to justify the ban in terms of their TOS + enforcement history, what is the time scale of appeals, can customers appeal to an independent body, and reporting transparency for enforcement
Re: Stripe has decided to nuke my entire business
#318Re: Stripe has decided to nuke my entire business
#319Earlier quoted context omitted.
A payment system like that would run face first into Know Your Customer (KYC) laws and bet shut down. This isn't a hard problem for technical reasons, it's all political. It's about preventing money laundering and trying to fight crime via financial instruments. But it also means any payment system that doesn't implement these restrictions will almost instantly be overrun by criminals because they are highly motivate…
A payment system like that would run face first into Know Your Customer (KYC) laws and bet shut down. Great, then let's change those laws.
Good luck, not going to happen.
Democratic systems won't change these laws because there is no popular support for change - there is a reasonably large 'law-and-order' and 'corruption-as-main-concern' voter demographic who strongly support these laws, and the niche of HN techies and libertarians who'd oppose them is insignificantly small in comparison; and authoritarian systems won't change these laws because their leadership supports them even more.
Re: Stripe has decided to nuke my entire business
#320Earlier quoted context omitted.
Good question. Feels like there's two Qs in there: 1) when is long-form better than short form, 2) why write about problems at all? 2. Why write at all: consensus drives policy change, and information drives consensus. Writing, of any length, assembles information, bundles it into an argument, and (if the argument lands) becomes a 'capsule' around which consensus can form. 1. Why long form: room for nuance and resear…
Ok, I thought you meant publishing the same text as in the comment, but as a blog post. So what you actually meant was “please expand on this in longer form”. So “blog” not necessarily as a publishing medium, but as a genre of text.
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