My OSS Project (Lit - at
https://lit.dev) just moved our community chat from Slack to Discord[1] and we couldn't be happier right now. one of the main reasons is the velocity that Discord is moving to add useful community oriented features like this.
Assuming this means that Forum Channels are GA now, we're going to us them for our #ask-for-help channel to make them more organized and searchable. I think it's a great middle ground between Reddit / old-school forums and chats which are dominating the community space right now. Having both in one place (along with voice and video channels, and events) is awesome!
btw, Discord's bot API is wonderful as well. We easily made a `/docs` bot that searches our Algolia site docs search index, shows results in Discord and lets the user choose a result to link to. It's great for answering questions.
[1]: https://lit.dev/discord