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Grafana Labs launches free incident management tool in Grafana Cloud

grafana.com

11–20 of 56 posts

Re: Grafana Labs launches free incident management tool in Grafana Cloud

#13
post #9

Earlier quoted context omitted.

Is there a chance we'll see it open sourced / a self hosting option?

No plans currently, but a self hosted option seems reasonable. Although, most people like their emergency tech not hosted on their own tech :)

Being not hosted on my same tech is one thing, still being self hosted so I can externalize it for a federal implementation is another. Definitely needs to be self hosted for ALL components. :)

Re: Grafana Labs launches free incident management tool in Grafana Cloud

#14
post #11
post #2

I work at Grafana, so AMA about the tool :)

Any plans for Teams integration? We recently switched all our bots over from Slack.

You don't need Slack to use the tool, but yeah, a Teams integration is on the list, and will probably drop early next year.

Re: Grafana Labs launches free incident management tool in Grafana Cloud

#15
post #9

Earlier quoted context omitted.

No plans currently, but a self hosted option seems reasonable. Although, most people like their emergency tech not hosted on their own tech :)

Being not hosted on my same tech is one thing, still being self hosted so I can externalize it for a federal implementation is another. Definitely needs to be self hosted for ALL components. :)

Yeah makes sense. I'll add your vote to the list :)

Re: Grafana Labs launches free incident management tool in Grafana Cloud

#16
Are you planning any posts on comparing your new incident tool to other services? We currently use incident.io and are happy with it but we pay a lot for Grafana Cloud right now so it's worth considering if we can reduce spend elsewhere.

Edit: We're happy with incident.io but free is compelling if the product is good and having a single view for observability is useful

Re: Grafana Labs launches free incident management tool in Grafana Cloud

#17
post #12
post #2

I work at Grafana, so AMA about the tool :)

Any plans to have this FedRAMP certified so it can be used in US federal government incident management?

No immediate plans for FedRAMP, but this may be on the roadmap in future quarters.

Re: Grafana Labs launches free incident management tool in Grafana Cloud

#18

Are you planning any posts on comparing your new incident tool to other services? We currently use incident.io and are happy with it but we pay a lot for Grafana Cloud right now so it's worth considering if we can reduce spend elsewhere. Edit: We're happy with incident.io but free is compelling if the product is good and having a single view for observability is useful

totally understand that and great shout.

happy to pull something together for ya if there are particular workflows you are most interested in comparing

farhan.manjiyani@grafana.com

Re: Grafana Labs launches free incident management tool in Grafana Cloud

#19

Are you planning any posts on comparing your new incident tool to other services? We currently use incident.io and are happy with it but we pay a lot for Grafana Cloud right now so it's worth considering if we can reduce spend elsewhere. Edit: We're happy with incident.io but free is compelling if the product is good and having a single view for observability is useful

They're both great tools :) Lots of similarities, and plenty of differences.

Re: Grafana Labs launches free incident management tool in Grafana Cloud

#20
post #2

I work at Grafana, so AMA about the tool :)

It looks really cool and since we already use Grafana it would be a good fit for us, but for on call purposes Slack isn't very useful. If we were to migrate from PagerDuty to this, we would need an app that can override do not distrub and wake people up. Do you have any plans for any such app?
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