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Bank tells customers to disable updates and not upgrade to iOS 16

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Re: Bank tells customers to disable updates and not upgrade to iOS 16

#211

Post by xeromal »

discordance wrote: post #22
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

What unique services does a bank like this offer it’s clients?

A relationship with a banker that will cater to your needs at your request. They also know who you are and are prepared to help you with loans based on your relationship more than just a plain algorithm.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#212

Post by jquery »

kennend3 wrote: post #136
tomrod wrote: post #113

Earlier quoted context omitted.

Not at 500k. Exclusive private offices start making financial sense in the 160M to 200M range. There are shared private offices below that, but this* gets nebulous with asset management and such. Edit: thst -> this. Mobile autocorrects the wrong "correction"

as someone posted, 500K was like 20 years ago.. it is now a million dollars. and no one said they have 'exclusive accountants'. There are accounting services where you pay them for a few days work and they take care of all your bills for you. I've only met one multi-billionaire in my life and can assure you that he has never seen his bills, let alone pay them. He doesnt even own a smart phone, because he has assistan…

So basically he doesn’t even enjoy his money except as a means to make more money. Sounds like a hunger curse.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#213

Post by jquery »

mytailorisrich wrote: post #90
JumpCrisscross wrote: post #48

Earlier quoted context omitted.

> figure on the website now is £1M OP’s point still stands. That’s middle of ground for a private bank. Far from “most exclusive.”

I don't think this is the sort of bank where you can just show up with 1m and the staff will bend over backwards to open your account. For instance, if the Royal family banks there it means they think the bank will never ever make headlines for the wrong reasons or at all.

It just made the headlines for the wrong reason…

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#214

Post by tialaramex »

rco8786 wrote: post #157
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

That’s quite a jump there. One bank is bad at maintaining their app all the way to a blanket statement about rich people and technology.

I'd definitely have gone to banks are terrible at IT rather than rich people.

I am not a rich person, although I'm comfortable, but several of my banks are terrible at IT. Like "We are upgrading our web site so it won't be available until Tuesday" level bad at IT.

Note that wasn't just "Some services won't be available", the whole web site was out of action for most of a day. It's disappointing but understandable if I can't send a random stranger 2500 ¥ at 2am because the bank are upgrading something. But it's straight up crazy that I can't even see my 2018 bank statement PDF because they're upgrading, it's the sort of feature a PHP Blog site can make work.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#215

Post by adolph »

makeitdouble wrote: post #153
ajaimk wrote: post #91

Earlier quoted context omitted.

They've had 3 months to test the new iOS software. That's the whole purpose of WWDC in June and new OS coming out in September

I don’t think it’s crazy for any company to want more than 3 months to support a new OS. This specific situation is unfortunate, but I’d expect many other companies to have a mildly broken app for a few months. In particular, the punch hole gimmick was kept a secret and I’d expect apps who expected no touch target in that area to have to rethink a bunch of assumptions.

Out of ignorance I ask:

Why aren’t there LTS versions of iOS?

As a long time iOS user each year brings a bit of change with improvements just barely better than regression. Under the hood, what changes so much as to consider it a major upgrade with breaking changes?

The MS pattern of deep support of legacy API for applications seems too extreme in the other direction. However iOS has long sense reached a point of maturity where annual breakage is also an extreme.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#216

Post by manquer »

thematrixturtle wrote: post #192
jl6 wrote: post #60

What I find really amazing is that we have here an incredibly elite service that the vast majority of people will never be able to afford, and yet its elite clients are dependent on essentially the same mobile devices that everyone else is. You can spend ~$2k on a phone, and it will be the best phone you can buy. There's no $20k phone that will be any better. It's like flying in first class and then having to queue u…

It's not going to be any better , but if you'd like to spend $20k on a phone, Vertu still seems to be around peddling crocodile skin phones encrusted with diamonds etc. https://www.vertu.com/collections/aster-p The gullwing titanium SIM card slots are straight out of Silicon Valley. There's even a Gavin Belson-worthy signature! https://www.vertu.com/products/aster-p-ti-black-rococo-himal... And tying neatly back to t…

These are real world equivalent of game skins .

You don’t get any actual advantage from them , it is all cosmetic. Your flagship $1500 phone which is within the reach of the many people has the same or better specs than that.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#217

Post by jl6 »

thematrixturtle wrote: post #192
jl6 wrote: post #60

What I find really amazing is that we have here an incredibly elite service that the vast majority of people will never be able to afford, and yet its elite clients are dependent on essentially the same mobile devices that everyone else is. You can spend ~$2k on a phone, and it will be the best phone you can buy. There's no $20k phone that will be any better. It's like flying in first class and then having to queue u…

It's not going to be any better , but if you'd like to spend $20k on a phone, Vertu still seems to be around peddling crocodile skin phones encrusted with diamonds etc. https://www.vertu.com/collections/aster-p The gullwing titanium SIM card slots are straight out of Silicon Valley. There's even a Gavin Belson-worthy signature! https://www.vertu.com/products/aster-p-ti-black-rococo-himal... And tying neatly back to t…

I am reminded of:

“The main trade that was carried out was in the skins of the NowWhattian boghog but it wasn’t a very successful one because no one in their right minds would want to buy a NowWhattian boghog skin. The trade only hung on by its fingernails because there was always a significant number of people in the Galaxy who were not in their right minds.”

- Douglas Adams in Mostly Harmless.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#218

Post by traceroute66 »

thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

> This is one of the most exclusive banks in the world

Not particularly exclusive, bought by NatWest in 2000 and then taken over by Ernst & Cie. So its little more than a brand-name these days, you can effectively buy your way in.

If you want truly exclusive, you have to cross the road and walk a bit further down the Strand to Fleet Street.

Regarding Private Banks and the online world, yes they tend to be a bit further behind the bleeding edge. But then if one can call up one's relationship manager who recognises one by voice without the need for tiresome security questions, then one might understand why expenditure on one's bank's online services is a secondary priority.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#219

Post by tomrod »

jquery wrote: post #212
kennend3 wrote: post #136

Earlier quoted context omitted.

as someone posted, 500K was like 20 years ago.. it is now a million dollars. and no one said they have 'exclusive accountants'. There are accounting services where you pay them for a few days work and they take care of all your bills for you. I've only met one multi-billionaire in my life and can assure you that he has never seen his bills, let alone pay them. He doesnt even own a smart phone, because he has assistan…

So basically he doesn’t even enjoy his money except as a means to make more money. Sounds like a hunger curse.

To have such problems.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#220

Post by izacus »

crazygringo wrote: post #7

Separately from the utter ridiculousness of this... ...can anyone guess what about their app might break in iOS 16? I was under the impression that iOS updates didn't generally break compatibility, unless it's locking down some kind of permission. But I'm having a hard time imagining what a banking app would rely on that would change underneath it?

I worked on a iOS product and Apple breaks things across versions pretty constantly. A lot of them are undocumented (things like UI components just not rendering correctly or breaking) and it requires a pretty big sprint every year when betas arrive (which is a pain because you don't know which of the bugs will be fixed by release).

Android isn't much different.

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