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Bank tells customers to disable updates and not upgrade to iOS 16

coutts.com

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Re: Bank tells customers to disable updates and not upgrade to iOS 16

#131

Post by kennend3 »

scarface74 wrote: post #100
amelius wrote: post #59

This is the difference between Microsoft and Apple. Where Microsoft goes through great lengths to keep new versions of OSes compatible with previous ones, Apple just lets users and developers sort it out.

Yes and Microsoft has constantly paid the cost by not being able to move as fast and having security issues because of some long forgotten piece of legacy code. Apple was able to have basically the same core OS run on phones, tablets, watches, set top boxes and monitors (yes the latest Apple display runs a version of iOS on an iPhone 11 era chip with 64GB RAM). Back as early as 2005 there were more than half a dozen…

Speaking of security.. tell us, what is involved in "jailbreaking" an iphone?

you take some action, and get "root" access to the OS which allows things like bypassing the anti-theft mechanism?

Do you remember the days when all you had to do was go to a website and now your iphone was "rooted"

Microsoft should have done more to limit "backwards compatibility" as it has stung them over and over again.

Apple has a tendency of intentionally breaking things (sorry, your mac isn't supported on this version of MacOS. Apply a very small patch is suddenly is supported?).

Pretending that Microsofts legacy support created security issues while Apple doesn't have security problems on its own is misleading.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#132

Post by kennend3 »

A4ET8a8uTh0 wrote: post #44

Fascinating stuff. I do not know so it is a stab in the dark here. Is there a possibility that there is a correlation between this note and clientele not using mobile banking enough to justify an upgrade?

This!

i posted above, but it is crazy people think the ultra-wealthy sit around and pay bills online.

They have assistants and accountants and they are not paying bills the size wealthy people rack up on their phones.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#133

Post by thr0wawayf00 »

smugma wrote: post #122
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

A friend is a Director at Apple and banks with Coutts. Just because your bank is shitty in some ways doesn’t mean you don’t care about technology. My bank (First Republic) caters to richer people, and has had shitty website features in the past. It’s all outsourced to Intuit, I think. But overall it’s a great bank. I care a lot about technology but don’t make all life decisions based on it. One I did make is refuse t…

To clarify, I wasn't trying to say that individuals who bank with Coutts don't care about technology. The point I'm trying to make is that this is a clear example of an institution that has the means to afford a mobile app and they just choose not to perform basic maintenance, which is one of the biggest and most frequent complaints that I see around the industry.

People love to be marketed to and sold the promises of amazing technology that can do extraordinary things, but nobody wants to pay for it. And if you're a company that wants a mobile app as part of your business, then you need to understand that you gotta pay to maintain it. There's no excuse for a bank like this to skip out on app maintenance. If the wealthiest among us can't understand this, what does it say about our decision to transition towards a more technology-reliant society?

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#134

Post by SilasX »

thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

Interesting how you don’t frame it as “Apple can’t be bothered to maintain APIs and avoidably forces everyone to rewrite everything to save them the effort”.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#135

Post by JaceLightning »

Title is misleading. Bank tells customers to not update yet until they have a fix out...

Which is unfortunate but doesn't seem super unreasonable.

You only have a few months to find and fix bugs before beta software becomes full release.

And that's only if you found the bug in the beta version to begin with.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#136

Post by kennend3 »

tomrod wrote: post #113
kennend3 wrote: post #105

Earlier quoted context omitted.

What I find interesting is you think the ultra-rich do their own banking? They are not paying assistants and accountants so they can do mundane tasks like login to a banking site and pay a bill.

Not at 500k. Exclusive private offices start making financial sense in the 160M to 200M range. There are shared private offices below that, but this* gets nebulous with asset management and such. Edit: thst -> this. Mobile autocorrects the wrong "correction"

as someone posted, 500K was like 20 years ago.. it is now a million dollars.

and no one said they have 'exclusive accountants'. There are accounting services where you pay them for a few days work and they take care of all your bills for you.

I've only met one multi-billionaire in my life and can assure you that he has never seen his bills, let alone pay them.

He doesnt even own a smart phone, because he has assistants who handle most of that for him allowing him to focus on one thing - making money.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#137

Post by noirbot »

svnpenn wrote: post #121
ajaimk wrote: post #91

Earlier quoted context omitted.

They've had 3 months to test the new iOS software. That's the whole purpose of WWDC in June and new OS coming out in September

oh really? Three whole months? Shame on them /s

That's been how it's been for years now. Every year. I'm sympathetic to the argument that that's not enough time, but if your company has a mobile app on iOS and you're not planning to do this work every summer in time for the September release then it's a pretty major failure of planning.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#138

Post by dahfizz »

ChrisMarshallNY wrote: post #68
gregoriol wrote: post #50

While it's not clear what the exact problem is in this case, the Triumph motorcycle company seems also to have issued a message about not updating iOS because of a bluetooth connectivity issue with it ( https://superbike-news.co.uk/triumph-motorcycles-ios16-updat... ). It is annoying that Apple breaks existing apps. System updates should keep existing apps working as they are, and only impose changes to those that ar…

> Apple breaks existing apps. They have a pretty long beta program (source: Apple dev., since 1986). If your app doesn't work with the upcoming release, it's not Apple's fault. Some companies will refuse to start testing, until the OS is officially released. That's a corporate process problem, and not Apple's. I'm not an Apple apologist, though I am often accused of being so (because I develop Apple apps, that is eno…

That's exactly the issue. Writing an app once shouldn't mean a lifetime of maintenance. You shouldn't have to test and rewrite once a year (!!).

If I gave you a three month warning before punching you in the face, it doesn't make it reasonable for me to punch you in the face.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#139

Post by smugma »

kennend3 wrote: post #105
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

What I find interesting is you think the ultra-rich do their own banking? They are not paying assistants and accountants so they can do mundane tasks like login to a banking site and pay a bill.

I know many rich people maybe one qualifies as ultra rich ($100M+, private jet with crew). Some have assistants but they all access their own banking. They move money around, check balances, dispute fraudulent charges etc.

But all the rich people I know are in tech or banking/investing, and made, not inherited, their money.

As an aside, my guess is that average tax rate for the techies is 40% but probably <30% for the bankers.

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