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Bank tells customers to disable updates and not upgrade to iOS 16

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Re: Bank tells customers to disable updates and not upgrade to iOS 16

#61
post #2

If only there were some program whereby app developers could preview the new iOS version so as to ensure compatibility. /s

So it seems that you have never worked in a real company, where it can't easily be done to make a major technical rework of some components in a 3 months timeframe. With debugging, conception of a fix, implementation and testing, it is not often possible. Teams are also not standing by to be available anytime for such works, often those apps are being worked on with contractors.

It's fairly reasonable to assume a new major iOS version will come out around September or October every year, with multiple betas before the final release.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#62
post #2

If only there were some program whereby app developers could preview the new iOS version so as to ensure compatibility. /s

So it seems that you have never worked in a real company, where it can't easily be done to make a major technical rework of some components in a 3 months timeframe. With debugging, conception of a fix, implementation and testing, it is not often possible. Teams are also not standing by to be available anytime for such works, often those apps are being worked on with contractors.

Most companies (and banks) seem to manage alright, without their apps breaking, or their customers being given inane advice. Or is this not your experience?

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#63
Everyone is jumping on the bank for not staying up to date with the frequent and massive chanages that Apple makes. But this is only a news story because it is a bank, this scenario happens constantly to a large fraction of all iOS software. The problem here is that modern libs and standards change so fast (similar to JS) that it really is hard for anyone without a megacorp's worth of software dev employees to keep up.

This isn't just this bank. This is many. And this is future shock.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#64

What horse shit. I have been running iOS 16 beta (with Lockdown Mode) for quite a while and all business related apps that I use work fine. IOS 16 improves security and privacy, so is it possible that this famous bank could be doing something dodgy?

iOS update bricked devices before. Sometimes Apple removes features and reduces performance. Avoiding software update is totally valid strategy!

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#65

Earlier quoted context omitted.

What unique services does a bank like this offer it’s clients?

All the staff you interact with have been to the same handful of British public schools (ie private fee schools) so you never have to talk to someone who is ignorant of precisely your standing in the British class system and they will all speak with comforting RP, follow the cricket, and drop an occasional Latin phrase into the conversation. Banking service is basically as shite as all the rest. [source: I ran a comp…

"RP" explained for oiks: https://en.wikipedia.org/wiki/Received_Pronunciation

Think William Reece-Mogg, not Dick van Dyke.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#66
My credit union (well, the company that hosts their banking site) was always MONTHS behind on browser support for Safari. Random shit would break at each major update, I ended up just using browser X for accessing their site.

Amazing how you can have millions of customers but don't test the Safari betas.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#67

While it's not clear what the exact problem is in this case, the Triumph motorcycle company seems also to have issued a message about not updating iOS because of a bluetooth connectivity issue with it ( https://superbike-news.co.uk/triumph-motorcycles-ios16-updat... ). It is annoying that Apple breaks existing apps. System updates should keep existing apps working as they are, and only impose changes to those that ar…

Why does a motorcycle need an app

It's actually in the link: to show the turn-by-turn navigation on the bike's display.

Useful or not, that's for users who will not be able to use it to judge.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#68

While it's not clear what the exact problem is in this case, the Triumph motorcycle company seems also to have issued a message about not updating iOS because of a bluetooth connectivity issue with it ( https://superbike-news.co.uk/triumph-motorcycles-ios16-updat... ). It is annoying that Apple breaks existing apps. System updates should keep existing apps working as they are, and only impose changes to those that ar…

> Apple breaks existing apps.

They have a pretty long beta program (source: Apple dev., since 1986). If your app doesn't work with the upcoming release, it's not Apple's fault.

Some companies will refuse to start testing, until the OS is officially released. That's a corporate process problem, and not Apple's.

I'm not an Apple apologist, though I am often accused of being so (because I develop Apple apps, that is enough to categorize me as a "fanboi"). It's just that Apple (and many, many other companies) goes well out of their way to accommodate prerelease testing of apps on their operating systems, and many many companies don't bother to avail themselves of the opportunity. I do have a problem with people that consider themselves to be "professionals," having these issues, and blaming the operating system, when the fault is PEBCAK.

I tend not to do very much testing of prerelease, beyond a simple "make sure it doesn't crash" test. I will turn up an issue, from time to time, but it's rare. When I do get an issue, it is often that I rely on a certain order of calls, in delegate protocols, and they can change, with OS releases (the fact I rely on the order is a bug, and this just exposes my bug, so I need to fix it).

This is because I take a very conservative approach to writing apps, use native Swift, but not "bleeding edge," and support one version back. I have deprecation warnings turned on, and all warnings as errors, so I can't compile, if I have stuff that Apple sees will break (usually, the deprecation warnings start a couple of major releases in advance).

I also don't use dependencies, or write, using hybrid systems. That helps a lot.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#69
post #52

Earlier quoted context omitted.

> they can't even be bothered to keep their mobile app up to date Guessing their clients aren’t banking via mobile apps, their staff having lines to their banker. Most top-tier private banks barely have an online presence. If you want something, you (or your assistant) calls or texts your banker.

This is so true. Try to bank in Switzerland, it is so 1980ties...

BNY Mellon also. You ring your wealth manager.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#70
post #2

If only there were some program whereby app developers could preview the new iOS version so as to ensure compatibility. /s

So it seems that you have never worked in a real company, where it can't easily be done to make a major technical rework of some components in a 3 months timeframe. With debugging, conception of a fix, implementation and testing, it is not often possible. Teams are also not standing by to be available anytime for such works, often those apps are being worked on with contractors.

The companies that care have dedicated iOS teams that work on precisely this. Perhaps this bank should funnel some of the outrageous sums of money they presumably skim off the top and spend it here?
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