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Bank tells customers to disable updates and not upgrade to iOS 16

coutts.com

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Re: Bank tells customers to disable updates and not upgrade to iOS 16

#41

Post by anothernewdude »

thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

> they can't even be bothered to keep their mobile app up to date.

In the face of Apple's app store bullshit, I completely understand. Apple regularly shit the bed in getting apps updated. Frankly the wheels have come off their 'premium' branding a while back.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#42

Post by ricardobeat »

JumpCrisscross wrote: post #35
pid-1 wrote: post #19

Earlier quoted context omitted.

That's not a lot for a wealth managament firm.

> not a lot for a wealth managament firm Not sure why downvoted. Many private banks have $1 to 10mm minimums.

£500k in 2001 was ~720k USD, or, adjusted for inflation, $1.2 million in todays money.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#43

Post by willis936 »

discordance wrote: post #22
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

What unique services does a bank like this offer it’s clients?

Even if there were no unique services that doesn't matter. The key metric for a bank is trust.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#45

Post by gonzo41 »

discordance wrote: post #22
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

What unique services does a bank like this offer it’s clients?

It doesn't consort with the poor. Some think that's a service.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#46

Post by mytailorisrich »

thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

I suspect their customers are people who want personalised and personal service, and sound financial advice and investment opportunities.

If they wanted an app-based fintech they could have instantly opened an account with the many available companies in the field, and maybe they also have, but obviously that is not what Coutts is about.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#47

Post by Crosseye_Jack »

hh3k0 wrote: post #27
discordance wrote: post #22

Earlier quoted context omitted.

What unique services does a bank like this offer it’s clients?

For starters, you won't run into any of those poors when visiting one of their branches.

Well with the number of branch closures (atleast here in the UK) that is becoming an non-issue for everyone :-p

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#48

Post by JumpCrisscross »

Symbiote wrote: post #40
JumpCrisscross wrote: post #35

Earlier quoted context omitted.

> not a lot for a wealth managament firm Not sure why downvoted. Many private banks have $1 to 10mm minimums.

It was 21 years ago. The figure on the website now is £1M.

> figure on the website now is £1M

OP’s point still stands. That’s middle of ground for a private bank. Far from “most exclusive.”

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#49

Post by DavideNL »

Medtronic sends emails to their customers also, for both iOS and Android it is recommended to disable OS upgrades, as they will not update their Minimed Mobile app yet [1].

I imagine they need to test / get FDA clearance first or something similar, since it's a medical app.

But... people will forget to re-enable the updates afterwards, of course.

The email is send every year, with every update of the OS.

[1] https://apps.apple.com/en/app/minimed-mobile/id1464664725?l=...

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#50

Post by gregoriol »

While it's not clear what the exact problem is in this case, the Triumph motorcycle company seems also to have issued a message about not updating iOS because of a bluetooth connectivity issue with it (https://superbike-news.co.uk/triumph-motorcycles-ios16-updat...).

It is annoying that Apple breaks existing apps. System updates should keep existing apps working as they are, and only impose changes to those that are rebuilt/updated after the release.

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