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Bank tells customers to disable updates and not upgrade to iOS 16

coutts.com

21–30 of 312 posts

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#21
What horse shit. I have been running iOS 16 beta (with Lockdown Mode) for quite a while and all business related apps that I use work fine.

IOS 16 improves security and privacy, so is it possible that this famous bank could be doing something dodgy?

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#22

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

What unique services does a bank like this offer it’s clients?

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#25
post #9
post #5

Earlier quoted context omitted.

Or at least don't use their mobile app

Nah, get another bank. Any FI that has to encourage users not to upgrade to the latest iOS because of engineering problems has significant other issues that they are able to still hide.

“Yes, King Charles III? You need to switch your multi-lifetime relationship bank because they have not updated for iOS 16”

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#26

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

Completely fooled me. Looks like a poorly made sign up funnel site.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#27

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

What unique services does a bank like this offer it’s clients?

For starters, you won't run into any of those poors when visiting one of their branches.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#28
The EU bank market is weird.

Most comments here don't understand that for some customers, not having to upgrade the mobile OS is a feature, not a bug. You might care about safety etc. These users just don't care - it's another person problem, so they don't want gizmos to enhance "safety" if they are cumbersome.

The intersection of these customers with Coutts typical clients (>500k in liquid funds according to the comments below) may be just as high as the N26 users (let's say, "less privileged") who want the latest mobile OS version and receive OTPs by SMS to protect their precious $100 purchase.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#29
post #11

Regulation. Good, old-fashioned, regulation. There's no other meaningful way to prevent this sort of thing. Now that we're dealing with "people's money" there should be energy to push this through. (And to be clear, it's Apple that needs to be regulated.)

Prevent what? iOS being updated?

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#30
post #25
post #9

Earlier quoted context omitted.

Nah, get another bank. Any FI that has to encourage users not to upgrade to the latest iOS because of engineering problems has significant other issues that they are able to still hide.

“Yes, King Charles III? You need to switch your multi-lifetime relationship bank because they have not updated for iOS 16”

Exactly this - it's a different bank for different customers with different needs.
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