Earlier quoted context omitted.
> I'd buy this if the bug was actually gone. But it's not! Closing a bug report doesn't make the bug go away! It does improve morale. Developers see a mountain of bugs they could never fix. > I don't understand. Can you elaborate? Say you have 100 bugs open for 10 developers, and you close all bugs older than 6 months. Then you go through the remaining one and close all the ones who have no impact ("css line should b…
> It does improve morale. Developers see a mountain of bugs they could never fix. So you propose that telling them that the mountain is gone will actually make them believe that it is? > No managing hundreds of bugs in a bugtracker that do not get fixed is a terrible waste of everyone's time. How do bug tracker entries waste people's time? Sure, confirming or fixing or otherwise working on a bug takes time, but that'…
Yes... at least in the short term.
Think about seeing 100 issues vs 1000 issues. 1000 issues is clearly more demotivating. It's also a lot harder to tackle because of the sheer amount. You don't have enough time to fix all of them, so how to do you prioritize and distribute the work? With 100 issues you can get stuck in much quicker and prevent those 1000 issues from stacking up again.
> How do bug tracker entries waste people's time? Sure, confirming or fixing or otherwise working on a bug takes time, but that's hardly wasted. And if the bug just sits there, how does it waste time?
How many bugs do not have payoff proportional to the time spent triaging and working on them? Probably most. Cutting a whole lot of issues probably makes the 'right' decision for >50% of them.