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Don't ignore the janitor

happychasing.substack.com

141–150 of 286 posts

Re: Don't ignore the janitor

#141

Is...being decent to everyone regardless of job status in life a new thing? Has tech come so far that we have to re-teach ourselves the basics and then brag about how we smile at "service staff"? Up next in a techbro blog post: "I have discovered that money doesn't buy happiness, and that being an asshole isn't a good thing."

> Is...being decent to everyone regardless of job status in life a new thing?

It is to some people.

> Has tech come so far that we have to re-teach ourselves the basics and then brag about how we smile at "service staff"?

Nothing about this is at all unique to tech.

Re: Don't ignore the janitor

#142
One thing is not to be an asshole and respect people, but other is that janitors seem to not understand that when people who sit in the office after hours probably are doing unpaid overtime (in some companies you can at least take those hours back) and would prefer to finish their tasks as fast as possible and go home.

I used to work 9 to 5 (sometimes 9 to 8) and sure, I can greet the janitor, have some small talk, but I dont have the time to listen to their life story. And some janitors really liked to talk a lot, while I just wanted to finish my job and go home. (If they started at 6pm they were fresh at the beginning of their shift, while I should have already left 1 hour earlier).

So I understand why my colleagues (especially ones who had kids) ignored the janitors. If you leave 15 minutes earlier, you have 15 more minutes for your kid. If you are late the kid will be asleep.

And yes I talked with janitors, but I remember that one lady who thought that everyone can talk with her for 30 minutes at 7pm and just wouldnt take a clue to move on.

She didnt understand that the team was stuck at work after hours to finish something important, it was an abnormal situation.

Re: Don't ignore the janitor

#143
post #136

Earlier quoted context omitted.

I don't know about other people but I go through my life trying to make things easier for other people, or failing that at least not make things harder, in the hope that someone else will do the same for me.

The people at a company are all hired to fill specific positions and accomplish specific tasks. The entire goal of working for a living isn't kind to begin with. Here: let's say you literally donated your time every night to do the janitor's job entirely, so they didn't have to do anything, as you love cleaning anyway and it makes you feel really happy to see them not having to do all of this work... now the janitor…

Yeah that's fair enough I suppose.

I guess it's just another way in which capitalism abstracts what is really a relationship between people into a relationship between bits of capital.

Re: Don't ignore the janitor

#144
post #106

I try to avoid strangers. If I was a janitor I wouldn't want people bothering me, especially because they feel bad for me or they feel guilty. You shouldn't be rude and I have no problem with and do nod/smile at cleaning/security/service staff but I am not good at smalltalk or whatever so I treat everyone the same and ignore people unless I know them and have something to talk about. I really dislike insincere or for…

Quoted post unavailable.

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Re: Don't ignore the janitor

#145
post #132

Is...being decent to everyone regardless of job status in life a new thing? Has tech come so far that we have to re-teach ourselves the basics and then brag about how we smile at "service staff"? Up next in a techbro blog post: "I have discovered that money doesn't buy happiness, and that being an asshole isn't a good thing."

It’s hard to talk to people who make 10x less than you and live in a HCOL city without making somebody feel like shit. Janitors have terrible lives and I’m sure both of us would rather not discuss it.

"Janitors have terrible lives and I’m sure both of us would rather not discuss it."

There are so many articles shared here on developer depression, burn out and so on. Maybe you should try speaking with some actual janitors, some of them do quite ok. Maybe some are actually happy, because now they have a job to support their family and are not on the run anymore. Or they did not bind their happines to their bank account and find meaning elsewhere. Or maybe they rather do cleaning, than feeling proud to know how to game SEO and flood the world with shitty adds or alike.

Re: Don't ignore the janitor

#146
post #106

I try to avoid strangers. If I was a janitor I wouldn't want people bothering me, especially because they feel bad for me or they feel guilty. You shouldn't be rude and I have no problem with and do nod/smile at cleaning/security/service staff but I am not good at smalltalk or whatever so I treat everyone the same and ignore people unless I know them and have something to talk about. I really dislike insincere or for…

The weird part for me is that people don't say good morning for instance. I can see small-talk not being appropriate in many situations, and it's just stealing peoples time. It's the lack of acknowledgement I find weird. As you say, just a smile and or nod, that's fine.

I'd have to force myself pretty hard to ignore anyone when coming into the office in the morning. It's not forced politeness or insincere, is it what you do. Then if people need to talk, and you have the time, which most of us honestly do, take a few minutes to listen. To me that's at absolute baseline for decent behavior.

Re: Don't ignore the janitor

#147
I'm reasonably friendly with office cleaners at buildings where I have clients/etc (it's a way to practice my Spanish, plus I'm often there at odd hours, and it's a good way to evaluate some security threats.). Still, it's usually contracted out to outside companies, etc. (Same with security guards)

Actual janitors/facility maintenance people, on the other hand, are usually super interesting to talk to about maintenance/infrastructure issues, potential efficiency or other upgrades, etc.

Re: Don't ignore the janitor

#148

When I was at the Cambridge office of Google, I liked to work until late. When the lights went out and the open space went quiet, finally I could get in the flow. The cleaners were coming in after dinner. Many of them were Latin Americans, so I could engage in simple conversations to keep my Spanish fresh. A man from the Dominican Republic told me that previously he was a "periodista", a journalist, but his education…

For some people just being proficient and comfortable in the local language can be a huge advantage. But it can be very hard to get any kind of real world experience, especially in countries with a high proficiency in English.

Just like you I often stay late in the office to get into the zone, and I became friends with one of the janitors. We even started going to the gym together. I met his family. In just half a year his Norwegian improved so much that we went from trying to make conversations to actually discussing things. Then covid happened and everyones lives got turned upside down.

Re: Don't ignore the janitor

#150
I’ve always made a point of not just being respectful, but of actively cultivating relationships, with “lower-echelon” folks.

There’s personal reasons for this, which aren’t really relevant (for example, I am mostly self-taught, and have been treated like crap for most of my life by those with formal schooling), but I’ve often found these folks to be interesting, appreciative of the respect, great sources of information (when you are invisible, people say stuff around you), and, quite often, able to be very helpful.

At my previous company, I made friends with the service techs, down in the basement. They provided my department with thousands of dollars worth of utility kit (like cables and batteries), and often fixed my stuff, very quickly.

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