The Closed, Unfriendly World of Wikipedia

HN is full of people who pride themselves on caring about UX, right?

Here's (effectively) a first-time user trying to make sense of the process of Wikipedia--this should be a great time for introspection about how to make it more usable (especially when pestering the users for money!).

So--perhaps--it might be worth it to do something other than dismiss his complaint?

>If the author had just been willing to spend half an hour learning about Wikipedia's policies instead of bitching...

Half an hour? You cannot be serious?

DO NOT move Orange (colour) to Orange (color).

The problem with Wikipedia is rather than consistency they go with, "who got here first and what is a large majority of the article written in? (British?, American?). All the other pages on color all use American English but apparently someone using British English got to Orange first. It's a huge mess but I suppose it doesn't matter since no one types in disambiguated names.

The problem with Wikipedia is its a very large bureaucracy, and the culture of Wikipedia seems to weigh heavier on confirming from 3rd party sources that a person is "notable"

What's confusing is that Wikipedia also wants to "welcome" anonymous edits, which leads to huge problems with vandalism, but editing Wikipedia has a high learning curve.

His case for the notability of his friend doesn't seem to add anything that hadn't already been considered by the Wikipedians already, and his attitude was monstrously shitty. Especially his reaction to the guy/girl that removed his comments on the page that said not to leave comments on it, saving them on his "user page" with a helpful message about the process to get the debate, which was already over, reopened.

I hate the tone of this. He knows what should be in Wikipedia, and what they should consider notable under their standards, yet feels put upon by having to know what a "talk page" or "deletion review" is, and assaulted by being informed of a talk page being created for him. In turn, he assaults the random person who tried to help him with his goal by saving his work and giving him directions with more than a half dozen paragraphs of angry, condescending tl;dr like he was reading his list of grievances to the King of Wikipedia.

Turns out if you throw together a few thousand neckbeards and convince them to play status games around building an encyclopedia, you get an encyclopedia.

You also get a whole lot of stupid politics, wasted energy, process wanking, flamewars, and acronym-laden cryptic discourses where words like "arbitration" have strange, Orwellian connotations. ("Arbitration" is Wikipedia's name for the process governing, among other things, removing administrator privileges and banning contributors for long periods of time.) Contributing to Wikipedia is a usability disaster because of all the red tape, process, policy, and other crap the core group of contributors has constructed.

But the project is big and popular enough, and the work is easy enough, that people still throw themselves into it. You start by just making a few small edits to something, or adding some sources and information to an article. Then it goes on a bit, and you learn some of the terminology and process, and you start feeling personally invested in it. I mean, it's Wikipedia! It has lots of information about everything! It's free! The human race needs something like this! Before you know it, you're in a "community" of core contributors. There are people with impressive titles like "arbitrator", "administrator", "bureaucrat". You start playing status games. You worry about your edit count. You try to get an article up to "featured article" status. You network. You try not to make enemies. You try to sound wise on "Articles for Deletion", or the "Administrator's Noticeboard", or a million different talk pages. Eventually someone nominates you for administrator. You answer a few questions and other contributors vote for you. Let's assume you played politics well enough leading up to this point. You win! Now in addition to all the crap you were doing before, you get to play with your administrator tools as well. Fun, eh? Well, for some people it is. But at that level, Wikipedia is 90% politics. There's an awesome encyclopedia there for sure, but man, you don't want to see how the sausage is made.