Real principled stance there from their CEO - 3 days to totally flip-flop? I mean, if your stance is we will ban content we arbitrarily find bad then just state it as such. Put into your agreement terms precisely what is and isn’t allowed. Be consistent. This “conflicted” act makes them look weak and of questionable leadership. Either take a principled stance on speech or put into your terms how you censor speech.
My headcanon is that Price wanted to take a stand, but the legal team actually took a better look at the situation because of the pressure and had a long meeting, explaining to him why it's a really bad idea. I hope we learn what really happened in a few years. Reason: twice I sent messages directly to appropriate teams at (large-companies) with something like "are you aware of what your ceo is doing at (link)" which…
Also, I find it hard to believe that a legal team would all of a sudden decide 3 days after they publically announce they wouldn't remove security services from a customer that one customer who has basically been the same for god only knows how long needs to have those services removed. I honestly, would be surprised if the original announcement hadn't already had input from legal. So if legal thought this customer was so bad, why wouldn't they have it done before they publically say they won't do it.
I think the twitter mobbing of CloudFlare worked.