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Google Pixel 6 still freezes when calling Emergency Services

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Re: Google Pixel 6 still freezes when calling Emergency Services

#241

I got a Pixel 6 Pro a few months ago, and it's without question the worst phone I've ever had the displeasure to own. - It crashes constantly. - Bluetooth is even buggier than usual. - Fingerprint unlock is very finicky. - The touchscreen isn't designed/calibrated well and leads to constant fat finger presses. - The hotspot is buggy to connect and randomly drops once it does connect. - The phone is so slick (ie low f…

I apparently have been living in my own bubble. Has the pixel 6 been a bad phone in general? I haven't had a single issue with mine and I bought it day one.

Lots of people have complained about the fingerprint reader, poor cell reception, and recently the Android 13 update that killed their battery life.

Re: Google Pixel 6 still freezes when calling Emergency Services

#242
post #219

Earlier quoted context omitted.

Welcome to the club. The 3a was the best phone I ever owned. Then it broke (my fault) and after going through 3 bunk replacements in a row, I realized that Google literally does zero QA and stopped trying.

Maybe the Pixel 3 was better, but I still have a Pixel 2 XL which came with a USB-C-to-headphone adapter which simply does not work , and also it's very picky about which USB ports it will connect to - it seems to prefer USB-C. Once you get over these issues though, it's an Ok phone...

A defining feature of the 3a (despite being perfect for my baby hands) was a built-in headphone jack, which is now considered a "budget" feature :-)

Re: Google Pixel 6 still freezes when calling Emergency Services

#243

I got a Pixel 6 Pro a few months ago, and it's without question the worst phone I've ever had the displeasure to own. - It crashes constantly. - Bluetooth is even buggier than usual. - Fingerprint unlock is very finicky. - The touchscreen isn't designed/calibrated well and leads to constant fat finger presses. - The hotspot is buggy to connect and randomly drops once it does connect. - The phone is so slick (ie low f…

> It feels like this was released without anyone living with the phone for even a couple weeks and trying normal use cases... Google used to have a very robust dogfooding in program internally. Back in 2012 - 2015. Everybody inside the android org was using the latest devices before release. This is not nearly the case anymore.

The Nexus at that time were full of bugs too.

Re: Google Pixel 6 still freezes when calling Emergency Services

#244
post #132

Earlier quoted context omitted.

The problem is that anyone who wants to use Google Pay or banking apps, or anything that requires the phone to pass SafetyNet, will not be able to use an alternative ROM. Right now that's the only thing stopping me from getting a phone with a shitty "skinned" version of Android, as I can't replace the factory OS without losing a ton of functionality I rely on.

Google Pay doesn’t respect your privacy anyway, as the terms state that Google can use your transaction data to profile you.

The answer to "I can't do X because I use Y and Z" is not "You're wrong to want to use Y and Z". Understand that not everyone prioritizes the same things you do.

Regardless, Google already has enough information on me to profile me quite well; avoiding Google Pay will not meaningfully change that, and I get enough value out of it that the trade off is worth it to me, at least for now.

Re: Google Pixel 6 still freezes when calling Emergency Services

#245
post #81

Earlier quoted context omitted.

I don't know the specific law, but FCC does expect a phone to be able to reach 911 (e.g., 911 Act). There must already be a penalizing process or fines in place for manufacturers who fail to meet basic standards. I'm not sure what criminal liability would look like, though. Who do we put in jail? The dev? QA? People who CR'd the bug? The TPM who proposed the feature? The manager who allocated time? The skip who initi…

Fine the company $1 per unit sold per day until the 911 feature is fixed.

$1 per day per user maybe might get someone's attention

Re: Google Pixel 6 still freezes when calling Emergency Services

#246
post #81

Earlier quoted context omitted.

I don't know the specific law, but FCC does expect a phone to be able to reach 911 (e.g., 911 Act). There must already be a penalizing process or fines in place for manufacturers who fail to meet basic standards. I'm not sure what criminal liability would look like, though. Who do we put in jail? The dev? QA? People who CR'd the bug? The TPM who proposed the feature? The manager who allocated time? The skip who initi…

It's abundantly clear from the replies in this thread that people are thinking emotionally, not rationally. They're pissed off at their phone, and reaching for the biggest stick they can find -- not to fix the problem, but to punish whoever caused it. Likely, they wouldn't even punish the right person, it would just be a scapegoat sacrificed to appease their wrath. Your comment is right on the nose when it comes to t…

>A smart phone is not like the flight computers on a 747.

You're right. They're about as reliable as the flight computers on a 737 Max instead

Re: Google Pixel 6 still freezes when calling Emergency Services

#248

This problem is apparently years old and happens in many countries. Given the liability associated I'm surprised Google hasn't fixed it. https://www.reddit.com/r/GooglePixel/comments/wpirx8/had_an_... https://www.reddit.com/r/GooglePixel/comments/ti8o8f/diallin... https://www.reddit.com/r/GooglePixel/comments/rfld6m/pixel_p...

It also is very weird that this bug even made it to production once because the standards explicitly require phone to call emergency services even if no SIM card is present.

Re: Google Pixel 6 still freezes when calling Emergency Services

#250
post #179

This problem is apparently years old and happens in many countries. Given the liability associated I'm surprised Google hasn't fixed it. https://www.reddit.com/r/GooglePixel/comments/wpirx8/had_an_... https://www.reddit.com/r/GooglePixel/comments/ti8o8f/diallin... https://www.reddit.com/r/GooglePixel/comments/rfld6m/pixel_p...

It has all the characteristics of a bug that you can just feel in your bones will never get fixed: * Intermittent. * Affects only some users. * Possible link to a hardware problem * Vendor track record of only putting serious effort into development of new products, not maintenance of existing products. That’s some weighty inertia to overcome, but maybe the prospect of legal liability will manage it.

This is making me furious. I do not think I have ever called 911, but it is one of those safety features I thought I could fully expect to work when needed.

I have only ever used Android, but this is going to be my final such device. I have accepted a lot of rough edges over the years, but this wilful negligence regarding safety features is where I am drawing the line. At least with Apple I will not have to hope that maintaining Emergency Services will get someone promoted.

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