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Google Pixel 6 still freezes when calling Emergency Services

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Re: Google Pixel 6 still freezes when calling Emergency Services

#181

Post by 41b696ef1113 »

bdcravens wrote: post #130
bjt2n3904 wrote: post #48

Earlier quoted context omitted.

> criminal prosecution Steady now. I don't think you want that.

As a developer, I worry about this. However, I also don't work on systems that could cause anyone a level of harm resulting in criminal damage. If I did, I'd like to think I'd increase the care I put into my craft 1000x. I realize that's not doable in many companies, and that's the problem. Too many companies taking the "move fast and break things" attitude towards people's lives and safety. This is how you invite th…

I am reminded of this article [0] on how NASA develops software. For things that absolutely must work, standard development practices do not apply. Real Engineers do not get to leave off testing for the big red emergency shut off button.

[0] https://www.fastcompany.com/28121/they-write-right-stuff

Re: Google Pixel 6 still freezes when calling Emergency Services

#182

Post by everybodyknows »

lizardactivist wrote: post #19

Happy for 3 years now with my €120 Nokia 4.2. I doubt I will ever look at the Pixel given its price and with problems like these.

Intensely unhappy with my Nokia 5.4 for about a month now, after a system update conscripted it and me into recurring DDoS attacks upon the public 911 system: https://news.ycombinator.com/item?id=32526819

Re: Google Pixel 6 still freezes when calling Emergency Services

#183

Post by victornomad »

dekerta wrote: post #53
dessant wrote: post #40

The repeated negligence around the handling of Android bugs related to emergency calls should result in criminal prosecution. It's unlikely that actual people weren't hurt because of these bugs. They have known about these issues for years, and they continue to give them the importance of an unresponsive button in Gmail settings. https://news.ycombinator.com/item?id=29492884 https://www.reddit.com/r/GooglePixel/comme…

I got a Pixel6 in July. Aside from the camera, it is by far the worst phone I've ever owned. I probably experience at least 4 or 5 major crashes every day where the phone becomes unresponsive for a few seconds. Up until now, I've been able to live with the bugs as a moderate inconvenience, but now that I know I could potentially die because of Google's complete lack of QA, I'm going to ditch the phone right away. I'l…

I totally agree with that. Got the pixel 6 after a Pixel 2 and Pixel 4a. The first thing I didnt like was the size. I find it VERY uncomfortable to handle, and also very heavy!

I also had many problems with it. Heating, unresponsiveness, and after getting the latest upgrade to Android 13 it got even worse.

That was my last Pixel phone and probably my last Android.

Re: Google Pixel 6 still freezes when calling Emergency Services

#184

Post by anonuser123456 »

vetinari wrote: post #126
anonuser123456 wrote: post #113

Earlier quoted context omitted.

The feature Apple proposed would only apply to files you were uploading to iCloud. Turning off iCloud photos prevented scanning. The whole point of the Apple system was to enable end to end encryption so Apple couldn’t view your data on their servers. The only way they could get access is when a threshold of CSAM likely files were met. e.g the keys are sharded. With the Apple approach you have considerably more priva…

For now. The foot would be in door to enable it system-wide.

Why would they care about getting a foot in a door that they have the keys to and is wide open?

Modern SoCs have security domains that are invisible to the main CPUs. Apple can run just about anything it wants on the security coprocessor and users will be none the wiser.

The American DOJ, FBI etc do not want end-to-end encryption and use ‘think of the children’ as an excuse. This gives Apple the plausible pushback to say ‘We have thought of the children…’

Re: Google Pixel 6 still freezes when calling Emergency Services

#185

Post by anonuser123456 »

robin_reala wrote: post #136
anonuser123456 wrote: post #65

Earlier quoted context omitted.

Apple scans files on your device to compare against known CSAM content. Google scans your content for potential CSAM based on AI. One can imagine the false positive rate for the Google approach is likely higher.

Apple don’t scan files on your device, they backtracked on the plan (for now at least).

Apple absolutely scans your files on iCloud.

Re: Google Pixel 6 still freezes when calling Emergency Services

#186

Post by LinAGKar »

buffet_overflow wrote: post #111
corndoge wrote: post #85

Earlier quoted context omitted.

All phones have these problems. Every phone has glaring problems you have to live with or work around.

Across several android and iOS phones (including some of the first android phones in the US market), I have not personally experienced issues anything close to what I’ve read about from the Pixel line. We need to push manufacturers to be better, especially about providing timely and stable OS updates.

I have, on OnePlus

Re: Google Pixel 6 still freezes when calling Emergency Services

#187

Post by dagmx »

freeone3000 wrote: post #156
dagmx wrote: post #103

Earlier quoted context omitted.

Criminal reports for negligence that can cause death are a thing around the world. Pray tell, how would it backfire to make sure emergency services are always available ?

They are scared that such standards would then be applied to their work.

After reading their other comments I think they’re more of the mindset of “regulations mean higher cost and I don’t want to pay more to meet standards I don’t immediately care about“

Re: Google Pixel 6 still freezes when calling Emergency Services

#188

Post by gpm »

agildehaus wrote: post #140
dekerta wrote: post #53

Earlier quoted context omitted.

I got a Pixel6 in July. Aside from the camera, it is by far the worst phone I've ever owned. I probably experience at least 4 or 5 major crashes every day where the phone becomes unresponsive for a few seconds. Up until now, I've been able to live with the bugs as a moderate inconvenience, but now that I know I could potentially die because of Google's complete lack of QA, I'm going to ditch the phone right away. I'l…

I own a Pixel 6 and can't recall the last time I experienced a crash of any sort.

Same

Re: Google Pixel 6 still freezes when calling Emergency Services

#189

Post by RowanH »

corndoge wrote: post #85
ssizn wrote: post #68

Earlier quoted context omitted.

I don’t understand how could you pay such a vast amount of money for a phone that is not even subpar… it is unusable by your own testimony. Not trying to be snarky or anything, but why didn’t you return it?

All phones have these problems. Every phone has glaring problems you have to live with or work around.

I've now got quite a few phones on my desk (6 right now) plus all the other historical ones. It's surprising to see the differences, quirks, and little gems. My main phone has now become an 13 Pro Max, it's solid, reliable and smooth (but my main reason was the camera/video quality). While features might be hidden via gestures I don't think I've ever seen a problem or bug with anything - certainly nothing that is repeated or sticks out in my mind.

But that said the functionality of Android is much wider in scope, which is a blessing and a curse.

For my startup one of the core features is uploading photos/videos, and lots of them.. getting to know how each platform deals with background processes has been very eye opening. Apple : there's a couple of ways, it's on our terms, maybe, if we feel up to the task - but you know what you're getting. Android : here's the kazillion different changing API's on how to do it... you'll get there with better performance of what you want (maybe) but good luck navigating the landscape !

I suspect Androids eco system problems is just keeping up with ever changing APIs, or learning what worked fine on your Sony xperia 1 ii, fails miserably on your first customers Samsung S20.... then realising you're doing it wrong on the apis, then re-writing it, then the api's change....

So the chance of app bugs is far, far higher in Android.

Re: Google Pixel 6 still freezes when calling Emergency Services

#190

Post by libria »

dagmx wrote: post #151
bjt2n3904 wrote: post #128

Earlier quoted context omitted.

It's abundantly clear from the replies in this thread that people are thinking emotionally, not rationally. They're pissed off at their phone, and reaching for the biggest stick they can find -- not to fix the problem, but to punish whoever caused it. Likely, they wouldn't even punish the right person, it would just be a scapegoat sacrificed to appease their wrath. Your comment is right on the nose when it comes to t…

I would argue that you’re the one who’s having the emotional reaction , not the rational one, when it comes to involving authorities and legally mandated access to emergency services. You are clearly unaware of the legal requirements here.

> You are clearly unaware of the legal requirements here.

I am definitely unaware. If you do know the specific law/infraction, please link to it as that would help the discussion.

It doesn't help to vaguely hand-wave (emotionally I would argue) "Someone should go to jail!!". As I asked above, which people? How much jail? And what are the clearly defined laws?

There are engineers that deal directly with code critical to public safety and the amount of verification, compliance, testing, authorization, permits, processes, legal reviews, etc involved in that pipeline increase costs and delays 10-fold, but they are extremely safe and reliable.

Not saying we shouldn't do this for an emergency device, but it most certainly will not be cost-free, few engineers would want to be involved and consumers will not want to buy it.

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