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GitHub backtracks on deprecating the trending tabs page

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Re: GitHub backtracks on deprecating the trending tabs page

#21

I am incredibly glad they are keeping it around for now -- for now being the key word here. From the way they worded it, doesn't seem like they were prepared for the feedback they received, in terms of (paraphrased) "the few people who used the page seem to love it". How do they not know such an important metric? Shouldn't they be able to measure the number of recurring users? Shouldn't that metric tell them that ins…

Lots of devs use ad blockers that block telemetry

Re: GitHub backtracks on deprecating the trending tabs page

#22

The initial call to deprecate this page was quite obviously driven by usage telemetry (i.e. "engagement" metrics), rather than actually speaking to users about what they like and don't like. I suspect that companies sometimes believe they can automate their way into quality designs, by relying on analytics, rather than empathizing deeply with their customers.

I was recently listening to GGG founder Chris Wilson and he was discussing how analytics can easily misfire if you do not apply them in a more conscious way. In his story, when reviewing logs someone saw that there was a big drop in engagement from quest A to quest B ( people stopped playing for a while between those two events ). What Wilson explained is that it is not exactly a surprise. Quest A effectively marks the end of a chapter and a lot of people stop at that point.

Chris's insight from that was and I am paraphrasing so hopefully I will get it right: 'It is ok to dive into data with a question you want answered in mind; we should be careful about stumbling onto data and assume the question as a result.'

Needless to say, it is a little different from, say, Amazon's creed so it is somewhat controversial for analysts.

Re: GitHub backtracks on deprecating the trending tabs page

#23
post #4

From reading the discussion about this issue here and on Reddit, it seems like most people weren’t aware that this page even existed - but the people who do know about it find it extremely useful. So instead of removing it, how about promoting it more?

I think the only reason I know about it was that I believe trending was the old explore page.

Re: GitHub backtracks on deprecating the trending tabs page

#24

The initial call to deprecate this page was quite obviously driven by usage telemetry (i.e. "engagement" metrics), rather than actually speaking to users about what they like and don't like. I suspect that companies sometimes believe they can automate their way into quality designs, by relying on analytics, rather than empathizing deeply with their customers.

I mean, how exactly do you argue with something like "0.5% of users have visited this page in the past 12 months, and 0.3% of users have only visited once"? I don't know what their telemetry said, but generally it's something like this. This is empirical enough to say decisively "most people do not care about this feature."

I love the github trending page, but I need only to visit it 10 times a year for it to fullfill its role. Yet I go to github every day.

So visits are not the proper metric to depict how useful it is. Just because I consult a doctor once a year doesn't make this appointment less useful than the pizza truck I go to every week.

Re: GitHub backtracks on deprecating the trending tabs page

#25

The initial call to deprecate this page was quite obviously driven by usage telemetry (i.e. "engagement" metrics), rather than actually speaking to users about what they like and don't like. I suspect that companies sometimes believe they can automate their way into quality designs, by relying on analytics, rather than empathizing deeply with their customers.

But even if it not used by a lot of people, why remove it?

It's literally just webpage with a list of repos that have been starred the most.

It's not like it a complicated feature that needs a bunch of people to maintain lol.

Re: GitHub backtracks on deprecating the trending tabs page

#26

The initial call to deprecate this page was quite obviously driven by usage telemetry (i.e. "engagement" metrics), rather than actually speaking to users about what they like and don't like. I suspect that companies sometimes believe they can automate their way into quality designs, by relying on analytics, rather than empathizing deeply with their customers.

But even if it not used by a lot of people, why remove it? It's literally just webpage with a list of repos that have been starred the most. It's not like it a complicated feature that needs a bunch of people to maintain lol.

When you have a score (stars) people tend to start gaming it. Doubly so now

Re: GitHub backtracks on deprecating the trending tabs page

#27
I remember when this feature was first launched, GitHub got lot of heat from devs saying it's turning like a social media site and they didn't like it. But, apparently many devs liked this feature as well (including me). The toughest thing about product decisions is keeping different set of users happy :)

Re: GitHub backtracks on deprecating the trending tabs page

#28
post #18

Earlier quoted context omitted.

if we follow that logic big red emergency stop buttons should be removed from machinery because of their low usage.

Sure. But good-sense would, in the case of emergency stop buttons, tell you that despite a lack of thought or usage, they are required for safe operation. You can't make that conclusion with a webpage for content discovery.

You would need to model what kind of users you have on your website, And how they differ from one another.

Do they even that that feature even exist? I'd say a lot of users ignore most of the (social) features of GitHub beside "a public remote git repo I can download"

Re: GitHub backtracks on deprecating the trending tabs page

#29

Earlier quoted context omitted.

I mean, how exactly do you argue with something like "0.5% of users have visited this page in the past 12 months, and 0.3% of users have only visited once"? I don't know what their telemetry said, but generally it's something like this. This is empirical enough to say decisively "most people do not care about this feature."

I love the github trending page, but I need only to visit it 10 times a year for it to fullfill its role. Yet I go to github every day. So visits are not the proper metric to depict how useful it is. Just because I consult a doctor once a year doesn't make this appointment less useful than the pizza truck I go to every week.

This is bad logic. Almost everyone goes to the doctor in a year. And again, what is the importance of a doctor’s office. I once used a security tool that looked at the world in a very narrow sense. Despite being a general purpose tool, it would often flag really bad false-positives like “this security group allows all ingress!”, while applied to zero resources, while completely missing other, real, consequential issues. My point is, you have to pull your head up, look at the real world and the context of your decision, and use your judgement. These aren’t philosophical mind teasers.

Re: GitHub backtracks on deprecating the trending tabs page

#30

Earlier quoted context omitted.

I love the github trending page, but I need only to visit it 10 times a year for it to fullfill its role. Yet I go to github every day. So visits are not the proper metric to depict how useful it is. Just because I consult a doctor once a year doesn't make this appointment less useful than the pizza truck I go to every week.

This is bad logic. Almost everyone goes to the doctor in a year. And again, what is the importance of a doctor’s office. I once used a security tool that looked at the world in a very narrow sense. Despite being a general purpose tool, it would often flag really bad false-positives like “this security group allows all ingress!”, while applied to zero resources, while completely missing other, real, consequential issu…

It's not bad logic, it's an imperfect analogy which you are taking at face value instead of understanding the point that something can be useful even if infrequently used.

Wether or not it applies at this case is not determined, but it does underline the fact using only visit metrics for this particular page does not give the whole story.

Which is congruent with the reaction the announcement got.

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