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Slack’s free plan change is causing an exodus

blog.zulip.com

301–310 of 790 posts

Re: Slack’s free plan change is causing an exodus

#301

Earlier quoted context omitted.

Just migrate to Mattermost?

I tried this and the server crashed a ton and was unstable; I used their official deployment guides to a DigitalOcean VPS. Nuked the VPS and stuck with Slack. I'll probably give Zulip a try before I go back to Mattermost.

I can say plenty of bad things about Mattermost, but it's been completely stable on my cheapo Digitalocean VPS, running night and day for at least three and a half years.

Re: Slack’s free plan change is causing an exodus

#302
post #210

Earlier quoted context omitted.

Micropayments! When will this happen? Community needs hosting costs say $1k/y for all their needs. 1000 members pay $1 a year. But that is a lot of friction! Probably a human problem. The activation energy from $0 to $0.01 online is huge compared to the monetary difference. Suddenly you need a credit card. Whereas people would happily pay $3 instead of $1 for a drink because of convenience (convenience stores are an…

Micropayments keep failing over and over again. I think it's because the friction of microdecisions of whether or not to pay for that individual transaction is tedious. "Should I click on that link? What if it's not what I want Hmm, better not for now." Biggest recent push was Blendle, which pivoted: https://www.niemanlab.org/2019/06/micropayments-for-news-pio...

I think the only micropayment people are usually willing to make is watching an ad.

Re: Slack’s free plan change is causing an exodus

#303
post #264
post #223

Earlier quoted context omitted.

IMO Discourse is crap. I've never personally seen any discourse communities that are as thriving and active as the phpBB, SMF, VBulletin, forums they replaced Something about the design of Discourse does not actually encourage discourse. On top of that, discourse is a resource hog. You can run tens of twenties of phpBB forums on the hardware that's required to run one instance of discourse

> I've never personally seen any discourse communities that are as thriving and active as the phpBB, SMF, VBulletin, forums they replaced I can fix that! Click here: https://users.rust-lang.org/

[deleted]

Re: Slack’s free plan change is causing an exodus

#304
post #163

People should understand this: A free tier is a loss-leader, intended to support sales of the paid product. If too many “…have been happily using Slack’s free plan for years”, then Slack will have to change the terms. Generally, storage and access to storage cost money. If you aren’t paying for it, it is definitely temporary, whether anyone says it explicitly or not. I don’t just mean in a “nothing lasts forever” way…

Micropayments! When will this happen? Community needs hosting costs say $1k/y for all their needs. 1000 members pay $1 a year. But that is a lot of friction! Probably a human problem. The activation energy from $0 to $0.01 online is huge compared to the monetary difference. Suddenly you need a credit card. Whereas people would happily pay $3 instead of $1 for a drink because of convenience (convenience stores are an…

I am a little frustrated that there are services I would pay $1 per month for, but the floor for monthly services is usually $10, occasionally $5.

Re: Slack’s free plan change is causing an exodus

#305
post #210

Earlier quoted context omitted.

Micropayments! When will this happen? Community needs hosting costs say $1k/y for all their needs. 1000 members pay $1 a year. But that is a lot of friction! Probably a human problem. The activation energy from $0 to $0.01 online is huge compared to the monetary difference. Suddenly you need a credit card. Whereas people would happily pay $3 instead of $1 for a drink because of convenience (convenience stores are an…

Micropayments keep failing over and over again. I think it's because the friction of microdecisions of whether or not to pay for that individual transaction is tedious. "Should I click on that link? What if it's not what I want Hmm, better not for now." Biggest recent push was Blendle, which pivoted: https://www.niemanlab.org/2019/06/micropayments-for-news-pio...

And yet most people I know don't get microdecision fatigue every time they decide whether to turn on a light or use an appliance due to the electricity transactions.

I claim that--to the extent to which this was ever an issue--this is due to the notion of "micropayment" really being too large still: the industry has often used this term to describe transactions on the order $1-$10.

Instead, this discussion is about hosting fees for a chat app that will add up to almost nothing for light usage, not the $1 per article news companies keep wanting to charge. My company (Orchid) has been calling these fees for incremental hosting costs--which are on the order of $0.001-$0.10--"nanopayments".

Re: Slack’s free plan change is causing an exodus

#306
post #163

People should understand this: A free tier is a loss-leader, intended to support sales of the paid product. If too many “…have been happily using Slack’s free plan for years”, then Slack will have to change the terms. Generally, storage and access to storage cost money. If you aren’t paying for it, it is definitely temporary, whether anyone says it explicitly or not. I don’t just mean in a “nothing lasts forever” way…

True, but there’s also something vital that does not show on the balance sheet (and can sink companies): Excellent tools spread through the best kind of word of mouth. Excellent tools that are free spread even faster and further. There’s no way to know how many corporate plans were sold because a single team member relied on Slack outside of work, or how many pro user accounts exist because someone was visiting a Sla…

I agree with the idea, at the same time I'm sure there's some income vs expense graph that shows expenses raising faster than income and at some point surpassing it.

I wonder when it will hit github. At the moment they offer free hosting for open source projects, including github actions. It seems pretty clear at some point they'll have to back off in some form or another. Maybe the "open source" part is enough of a filter?

Re: Slack’s free plan change is causing an exodus

#307
post #223
post #26

Earlier quoted context omitted.

There is absolutely a self hosting option with Discourse, and in fact they encourage it. [0] Here is their install guide [1] [0] https://github.com/discourse/discourse [1] https://github.com/discourse/discourse/blob/main/docs/INSTAL...

IMO Discourse is crap. I've never personally seen any discourse communities that are as thriving and active as the phpBB, SMF, VBulletin, forums they replaced Something about the design of Discourse does not actually encourage discourse. On top of that, discourse is a resource hog. You can run tens of twenties of phpBB forums on the hardware that's required to run one instance of discourse

There's something /off/ about discourse that I can't put my finger on.

In the past (10-15 years ago) I remember using game forums (e.g., tribal wars, cs2d) and it didn't feel awful to use, even though I only had dial-up or 1mbps connection.

Today, some recent communities that I have visited using discourse are manjaro, elixir, purescript, and grim dawn. Across all of these I noticed that the initial time to render feels so slow, then the subsequent fetches using infinite scroll just sucks.

I've also visited some forums recently that do not use discourse, like the arch forum and some maplestory private server, and I don't feel the awfulness that discourse invokes.

Re: Slack’s free plan change is causing an exodus

#308

Does anyone use Zulip that used to use Slack? Our developers have a ton of webhooks on Slack bots and integration. I see no good guides for porting them over and there's a four year old Github ticket with zero responses asking about it. Anyone have experience with this? I'd love to self-host Zulip and save $10k/year on Slack, but if it's gonna cost me $20k+ in dev salaries to migrate the webhook notifications, ah for…

We tried it, I even made some contributions trying to get it to work. In the end we just migrated to Mattermost, which speaks Slack webhooks natively and is a very competent Slack replacement. We self-host it, too, which is a big win.

Re: Slack’s free plan change is causing an exodus

#310
post #145

Earlier quoted context omitted.

Hasn't been a problem for millions of people using PhpBB. Those things are nice but Discourse UI is disorienting for me. Threads don't feel like grouping of posts, they feel like search results. I like pagination and "staticness" of PhpBB, not a giant scrolling doomswheel that changes under you. The sticky header ensures that those pixels have private property rights and never ever move out of the way. I don't want t…

> not a giant scrolling doomswheel Discourse's scrolling timeline is the absolute best UI feature I've ever used in a forum platform. Nothing else comes even close.

Hmm... man I tried to like this stuff and used it with good faith. No idea why I don't like non-static UIs. I just want everything like a static page, almost like a physical analog piece of paper. Nothing moves. The monitor is like a loupe that I scan through on a giant canvas. I can empathize with people that like new fangled UIs, problem is with me.
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