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Workplace surveillance is coming for you

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101–110 of 207 posts

Re: Workplace surveillance is coming for you

#101

I feel like life finds a way even if it went down this path. People will create bots that randomize opening up a list of programs you use and make various gestures to throw off any tracking tool. I’m less worried about the Orwellian bossware and more about the Huxleyian warning of an abundance of so much information that bosses can hardly decipher what work is even being done.

I agree but we already wage this never-ending tug of war against advertisements and "viruses", we don't need another one. But hey, off we go, all in the name of "employee productivity"

Re: Workplace surveillance is coming for you

#102
> "Office 365 went from being an online version of Microsoft Office to being a bossware delivery-system."

I feel like a fool. I watch Microsoft like a hawk, and I didn't even know about this. Every time I think I'm too cynical about a FAANG company -- and Microsoft in particular -- I find that I haven't been nearly cynical enough.

Re: Workplace surveillance is coming for you

#103
post #23

Damn, I had some fairly old opinion of Doctorow where I disliked him for some reason or other, but I am definitely revising that. I thought this was a great article. I am certain “bossware” will accelerate the downfall of already shitty workplaces. Very happy to hear Amazon is doing away with it. Strongly hope their workers unionize anyway. What kind of employer nickle-and-dimes a worker’s bathroom breaks? Not a good…

"Boss makes a dollar, I make a dime. That's why I poop on company time"

"Boss took big risks, so save that poop for when you get home."

Re: Workplace surveillance is coming for you

#104
I'm all for privacy and I cringe at the idea of workplace surveillance of the type described. That said, this article is loaded with false comparisons and poor analogies and just doesn't make its point very well. In general, it confuses "The Bad Government want to intentionally surveil you" with "idiot corporations chasing profits incidentally surveil you and think you're enough of an idiot to swallow it".

> 20 years ago, if you were eating your dinner under the unblinking eye of a video-camera, it was because you were in a supermax prison.

Or a shopping mall. Or an airport. Or a convenience store. Or the lobby of a hotel. Or a bank. Or about a million other places.

> Now, thanks to "luxury surveillance," you can get the same experience in your middle-class home with your Google, Apple or Amazon "smart" camera. Those cameras climbed the curve, going from prisons to schools to workplaces to homes.

This is a fundamentally inaccurate comparison. Nobody is forcing anyone to get a "smart" camera. I don't own one and I never will. Mandatory surveillance at work or in public is not the same issue as mandatory surveillance in private. This also totally ignores the fact that people aren't buying surveillance devices because they surveil. They're buying them for other reasons. Also, there's no "Them" out in the world making this all happen. It's natural evolution as technologies evolve and change. There's no conspiracy, just a lot of not particularly bright ideas colliding at once.

What we should be talking about are all the forms of surveillance people don't opt into - abuse of the cameras on your phone, laptop, etc. The scary thing, to me, is not "what will this technology you chose to acquire do when working as intended" but "how will forces you can't control subvert the things you have for other reasons."

Re: Workplace surveillance is coming for you

#105

On workplace surveillance / "bossware": > Mazzoli seems to have either not used his product, or, if he did, did so under conditions where he was in charge of it – using it the way an athlete might use a stopwatch to time their own sprints, and not the way a boss might: to decide whether to dock your pay or fire you. > This inability to understand the difference between using a technology and having the same technolog…

> it's very clear how workplace surveillance tech will be used to harm workers

My takeaway is not just that that, but that it will be used to harm businesses as they train their employees to do the measured thing over and above the best thing for the company.

I suspect most people here could envision this as an extension of a "Lines of Code written" based performance metric and intuit the likely outcomes.

Re: Workplace surveillance is coming for you

#106
As an infosec person, I'm trying to get us disentangled from this mess. Lots of orgs install surveillance under the guise of security reqs, but let's be honest, they are doing it because they're afraid folks aren't working. IMO this stuff hurts the security team's mission.

https://honest.security

Re: Workplace surveillance is coming for you

#108

I like the term "bossware". I think I will use it the next time I wiggle the mouse to make my Teams status green again.

In fact Microsoft built these features straight into Microsoft 365 under the name "Insights" (I think now being rebranded again to viva something) They say it's all anonymized but it's really easy to correlate back to users by playing with settings.

Ye. I solved it by booking a meeting with myself for a year so my status was always "one way street" when I WHF:ed.

Re: Workplace surveillance is coming for you

#110

Earlier quoted context omitted.

"Boss makes a dollar, I make a dime. That's why I poop on company time"

"Boss took big risks, so save that poop for when you get home."

Boss gets a bonus during layoffs, and plenty of taxpayer help to survive downturns.
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