I feel like life finds a way even if it went down this path. People will create bots that randomize opening up a list of programs you use and make various gestures to throw off any tracking tool. I’m less worried about the Orwellian bossware and more about the Huxleyian warning of an abundance of so much information that bosses can hardly decipher what work is even being done.
Workplace surveillance is coming for you
101–110 of 207 posts
Re: Workplace surveillance is coming for you
#102I feel like a fool. I watch Microsoft like a hawk, and I didn't even know about this. Every time I think I'm too cynical about a FAANG company -- and Microsoft in particular -- I find that I haven't been nearly cynical enough.
Re: Workplace surveillance is coming for you
#103Damn, I had some fairly old opinion of Doctorow where I disliked him for some reason or other, but I am definitely revising that. I thought this was a great article. I am certain “bossware” will accelerate the downfall of already shitty workplaces. Very happy to hear Amazon is doing away with it. Strongly hope their workers unionize anyway. What kind of employer nickle-and-dimes a worker’s bathroom breaks? Not a good…
"Boss makes a dollar, I make a dime. That's why I poop on company time"
Re: Workplace surveillance is coming for you
#104> 20 years ago, if you were eating your dinner under the unblinking eye of a video-camera, it was because you were in a supermax prison.
Or a shopping mall. Or an airport. Or a convenience store. Or the lobby of a hotel. Or a bank. Or about a million other places.
> Now, thanks to "luxury surveillance," you can get the same experience in your middle-class home with your Google, Apple or Amazon "smart" camera. Those cameras climbed the curve, going from prisons to schools to workplaces to homes.
This is a fundamentally inaccurate comparison. Nobody is forcing anyone to get a "smart" camera. I don't own one and I never will. Mandatory surveillance at work or in public is not the same issue as mandatory surveillance in private. This also totally ignores the fact that people aren't buying surveillance devices because they surveil. They're buying them for other reasons. Also, there's no "Them" out in the world making this all happen. It's natural evolution as technologies evolve and change. There's no conspiracy, just a lot of not particularly bright ideas colliding at once.
What we should be talking about are all the forms of surveillance people don't opt into - abuse of the cameras on your phone, laptop, etc. The scary thing, to me, is not "what will this technology you chose to acquire do when working as intended" but "how will forces you can't control subvert the things you have for other reasons."
Re: Workplace surveillance is coming for you
#105On workplace surveillance / "bossware": > Mazzoli seems to have either not used his product, or, if he did, did so under conditions where he was in charge of it – using it the way an athlete might use a stopwatch to time their own sprints, and not the way a boss might: to decide whether to dock your pay or fire you. > This inability to understand the difference between using a technology and having the same technolog…
My takeaway is not just that that, but that it will be used to harm businesses as they train their employees to do the measured thing over and above the best thing for the company.
I suspect most people here could envision this as an extension of a "Lines of Code written" based performance metric and intuit the likely outcomes.
Re: Workplace surveillance is coming for you
#106Re: Workplace surveillance is coming for you
#107Does anyone else not like the design of this website or is it just me? I find the articles fascinating, but the design I don't jive with...
Re: Workplace surveillance is coming for you
#108I like the term "bossware". I think I will use it the next time I wiggle the mouse to make my Teams status green again.
In fact Microsoft built these features straight into Microsoft 365 under the name "Insights" (I think now being rebranded again to viva something) They say it's all anonymized but it's really easy to correlate back to users by playing with settings.