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Tell HN: Google Cloud suspended our production projects at 1am on Saturday

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Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#141

Earlier quoted context omitted.

Ah yes, it was the customer's fault. Stupid customer using method recommended by service provider.

Quoted post unavailable.

For the record, I was being sarcastic and do not actually believe it was the customer's fault. I believe this is an abhorrent way of running business by Google.

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#142

Generally, all cloud providers have two ways of engaging with and billing customers. One is using a credit card, which is very easy for getting started. The other one is having an established relationship with a sales / account team and setting up billing by invoice. Smaller companies sometimes don't understand that and stick with credit card billing for too long. Once you move to production and have your own custome…

What is this fud? Both AWS and Azure won't suspend your account for several months, even with charges failing. Especially not if you're communicating with them. It's incredibly easy to get a hold of human support in case of the other clouds.

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#144
There's a TL;DR like this at least once per month on HN. How do people keep making the same mistake?

Google doesn't care about you. Escalate enough, and they will also block your personal account, deleting all your emails+photos in the process.

Friends don't let friends run production software on Google services.

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#145

Seeing all these horror stories, I can't help but wonder when people are going to switch back to on prem, or at least some hybrid. It's pretty apparent we can't trust cloud providers...

A number of orgs I've worked with in the last few years have gone from on prem to full cloud to hybrid, with plans to bring more stuff on-prem in the future.

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#146
post #90

Earlier quoted context omitted.

Unregulated banking tend to have a bit more ponzi schemes, pump and dump, and money laundering than regulated banking. Unregulated auto tend to have a bit more lemon markets than regulated auto. Unregulated healthcare tend to have a bit more snake oil, blood letting and cocaine than regulated healthcare. Unregulated food sector tend to have a bit more Listeria and Salmonella then regulated food sector. No regulation…

I did not argue that regulation is unnecessary or bad. The argument is that regulation of Big Industries does not bring you better support nor makes the companies more focused in treating customers as individuals.

There could be an argument that US regulators allow companies to be much more customer hostile than other places... i believe it's done in the name of "innovation".

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#147
This is exactly my nightmare. I have several google cloud apps, all stupidly under one account that I use for other things also than just to gcp. Maybe it's time to start to migrate away from gcp, because how can you even reach them ?? and how on earth any provider cuts anything off during the weekend?

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#149

Generally, all cloud providers have two ways of engaging with and billing customers. One is using a credit card, which is very easy for getting started. The other one is having an established relationship with a sales / account team and setting up billing by invoice. Smaller companies sometimes don't understand that and stick with credit card billing for too long. Once you move to production and have your own custome…

I'm very happy Hetzner has all these options built in from the very start. There's no need to make any "extra effort". Actually, most of my servers are on yearly billing to make things even easier for everybody.

Someone just the other day said Hetzner did the exact same thing though...

Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday

#150
post #116

Earlier quoted context omitted.

I fully agree that automakers should be held responsible. However, I am feeling a bit of negative sentiment here. What does 'properly' mean? There has been court cases that have been decided against them. Sure there is always more. But this sounds a bit like whatabotism. Also there is a high probability of defeat devices in Citroen, Dacia, Fiat, Ford and Honda cars as well. It is however true that the EU create a hug…

"Properly" means that the automakers should pay a fine per vehicle sold that was producing more emissions than allowed, and that fine should be so high as to effectively get them into bankruptcy. It should also put in jail anyone that was aware of the violation and did not report to the authorities. Everyone , from the CEO to the test engineer who knew about the cheating devices. Anything less than that and all you a…

Meanwhile, in the EU the price displayed/set in the contract is the price you pay.
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