Sorry, not really sorry. It has been well documented that any of the big tech companies will thankfully flush you and all you've build down the drain whenever they feel like that. You'll also probably never be able to talk to someone (high enough up the ladder) to figure things out. Nevertheless lots of people are building their tech and their lives based on the services provided by these companies, when a maliciousl…
Tell HN: Google Cloud suspended our production projects at 1am on Saturday
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Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday
#12If you have a spend of over $2500/mo you can apply for invoiced billing directly from Google or if you have less than that you can contact a GCP reseller partner to get invoiced by them.
Some GCP reseller partners also have a close relationship with Google and the contacts that come with that relationship.
Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday
#13Sorry, not really sorry. It has been well documented that any of the big tech companies will thankfully flush you and all you've build down the drain whenever they feel like that. You'll also probably never be able to talk to someone (high enough up the ladder) to figure things out. Nevertheless lots of people are building their tech and their lives based on the services provided by these companies, when a maliciousl…
Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday
#14I wonder what it would take to bring a culture change to Google so they can finally start having some empathy for customers and stop the casual cruelty. A new CEO?
It’s probably too big for one strong personality to get it back to the Don’t Be Evil days. Regulation, litigation, or split it into pieces.
Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday
#15Out of curiosity, what level of support did you have? I'm referring to these https://cloud.google.com/support What I hear is that unless you have at least standard support, they treat you like garbage.
The only entities Google doesn't treat like garbage are advertisers. All others are part of the product
Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday
#16I wonder what it would take to bring a culture change to Google so they can finally start having some empathy for customers and stop the casual cruelty. A new CEO?
Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday
#17Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday
#18It sucks that they gave you conflicting information that resulted in this but I wouldn't trust having my cloud infrastructure payments be handled using a single credit card. If you have a spend of over $2500/mo you can apply for invoiced billing directly from Google or if you have less than that you can contact a GCP reseller partner to get invoiced by them. Some GCP reseller partners also have a close relationship w…
Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday
#19Re: Tell HN: Google Cloud suspended our production projects at 1am on Saturday
#20I wonder what it would take to bring a culture change to Google so they can finally start having some empathy for customers and stop the casual cruelty. A new CEO?
Regulation, full stop. The reason Big tech makes so much profits is because they have no accountability and at their scale, social shaming doesn’t work.