Earlier quoted context omitted.
> I mean, they're delusional, but I understand the mindset for cheating. Parental (other similar) pressure can indeed be quite strong. Absent of that pressure they wouldn't be there in the first place, so perhaps it is not so much being delusional as a rational response to their environment? If they cheat their way through the parents are happy and then they can return to the life they otherwise would have lived. The…
Famous professor quote/reply about this: "in teaching, students are not the customer. They are the product."
It is possible for the customer to also be the product. Especially in the age of salable data, that is becoming more and more common. However, when that is the case there is incentives given to the customers to shape them into what selling them as a product requires. In context here, that would mean something like giving discounts to those who don't cheat, which I am not familiar with any college doing, so... That brings us back to why would a vendor get emotional about the customer not using the product as intended?