Backify responds to LiveDrive contract termination
plus.google.com
Backify responds to LiveDrive contract termination
1–10 of 17 posts
Re: Backify responds to LiveDrive contract termination
#2> We asked them to either resolve the issues, or to close our account and refund us.
Oh, dear. Probably should have stopped before that comma. It sounds like something that was comparably insignificant spiraled out of control.
Re: Backify responds to LiveDrive contract termination
#3> We asked them to either resolve the issues, or to close our account and refund us. Oh, dear. Probably should have stopped before that comma. It sounds like something that was comparably insignificant spiraled out of control.
Ugh, this could really be just a huge misunderstanding. I wouldn't be surprised if Livedrive comes back with the explanation that they closed all the accounts, and is refunding backify as per their conversation.
Re: Backify responds to LiveDrive contract termination
#4A spell check would have been nice.
Re: Backify responds to LiveDrive contract termination
#5This is getting more and more embarrassing.
Do this stuff in private please, then tell your customers.
Re: Backify responds to LiveDrive contract termination
#6Isn't it Backify's responsibility to get their customers' data back, instead of asking to contact LiveDrive directly?
Re: Backify responds to LiveDrive contract termination
#7It'd be most helpful to get a clarification from LiveDrive regarding credit card fraud allegedly traced back to Backify. Because if that's the case, I wouldn't trust a single word of what Backify's saying.
Re: Backify responds to LiveDrive contract termination
#8[...] by deleting your files/data without any notice they may have violated several laws. We also advice you to get legal help in case you suffered losses due to this sudden termination of service by LiveDrive.
Wow. "They broke the law, sue 'em!" Not only childish, but dumb.
I'm assuming the customer's contractual relationship was with Backify (not LiveDrive). If so, riling your customers up into a lawsuit-frenzy may Backifire (sorry).
I'm imagining that if you approach a lawyer he's probably going to focus on the contract between you and Backify, and not Backify's various vendor relationships and logistical problems...
Re: Backify responds to LiveDrive contract termination
#9> totally illegal
That really made me cringe.
Re: Backify responds to LiveDrive contract termination
#10It'd be most helpful to get a clarification from LiveDrive regarding credit card fraud allegedly traced back to Backify. Because if that's the case, I wouldn't trust a single word of what Backify's saying.
That accusation from LiveDrive is pretty serious. It either has to be true or LiveDrive is liable for damages.
I have to say that both LiveDrive and Backify seem to be acting like children.