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MacBook Air M1 screen crack for no apparent reason

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461–470 of 588 posts

Re: MacBook Air M1 screen crack for no apparent reason

#461
post #336

Earlier quoted context omitted.

Sad thing is, in my experience, they're still one of the best when it comes to service lol.

Razer's support is underrated. They've easily been the best for any company I've had to deal with multi-thousand-dollar replacements/repairs for, and coincidentally they also serve a very similar niche to Apple (high-priced, high-performance, well-built laptops).

From my experience with them, as the guy who'd fix everyone's electronics back in uni, the build quality of Razer gear was unfortunately not so great!

A lot of chabuduo Chinese components in products that were priced at the high end of the market!

Re: MacBook Air M1 screen crack for no apparent reason

#462
post #179

Earlier quoted context omitted.

> And that’s why most people buy $500 laptops. Most people is a sketchy expression, but I would venture a guess that "most people" buy cheap laptops because they don't really care, they don't know how to adequately judge which ones are worth more, and they also just don't want to spend much on a computer. It's hard to imagine, but "most people" actually care little about computers.

they don't know how to adequately judge which ones are worth more yeah we buy 500$ (150$ in my case) laptops over apple products precisely because we can judge which ones are worth more

Guessing power isn't your concern then. The macbooks offer power at a slight premium over the rest.

Re: MacBook Air M1 screen crack for no apparent reason

#463

Earlier quoted context omitted.

And that’s why most people buy $500 laptops. Even if the screen broke you can probably buy a 3rd party one from Aliexpress for $100. But $800 for a replacement one? I’d rather sell the MBP for parts on eBay and buy a new one if must then pay that much. Like you would get more for that with a broken screen for sure, some people would fix it on their own or use it as a desktop computer. But I don’t have a SV engineer s…

And that's why you get Apple Care with your MacBook.

I used to always pay for apple care, but not once have they paid out a claim or fixed a problem without charging me. It's always "we don't cover normal wear and tear" or "we don't cover moving parts" or "the user must be at fault".

Re: MacBook Air M1 screen crack for no apparent reason

#464

Earlier quoted context omitted.

In the last 12 years, I’ve owned 3 MacBooks. Maybe my experience isn’t common, but the units that I’ve bought, have always outlived my windows machines. When averaged out to cost per year, in my experience, Apple is way cheaper.

Part of the issue here is that "Windows machines" could mean anything from an el cheapo Asus to a mil-spec Thinkpad. I also think that people don't necessarily appreciate how much quality improvements have been made in the last 5-7 years in consumer laptops. Optical drives are gone, everything has an SSD, performance has plateaued and AMD is good again. Someone walking into Best Buy today and dropping $500 on a lapto…

You are 100% right, besides the mil spec, which explicitly means the “least expensive option that does the job”.

I can attest that recently, the average laptop is way better. My machines were a toshiba, surface (2nd gen), and think pads (during their dark ages), dell XPS.

Re: MacBook Air M1 screen crack for no apparent reason

#465

Dear Apple, Its okay to not have to make your laptops ultra skinny if it means you avoid these sort of issues. Sincerely, A customer waiting to buy a decent laptop that is sturdy and comfortable to type on.

Then don't buy an Apple laptop, simple. Buy a Thinkpad that is almost indestructible and you don't have these kind of problems, or as I did a Dell XPS 15 (though I can't talk about how solid it is, since I have it only since 2 months). Surely I would prefer Dell for the support, I have 1 year of premium assistance (if there is a fault a technician will come where I am to make the repair, I don't have to bring it to a…

> Then don't buy an Apple laptop, simple. Buy a Thinkpad that is almost indestructible and you don't have these kind of problems, or as I did a Dell XPS 15 (though I can't talk about how solid it is, since I have it only since 2 months).

Sure but now I have to use Windows if I do that, unless there are Thinkpads that come with support for Linux from the OEM.

Re: MacBook Air M1 screen crack for no apparent reason

#466

Dear Apple, Its okay to not have to make your laptops ultra skinny if it means you avoid these sort of issues. Sincerely, A customer waiting to buy a decent laptop that is sturdy and comfortable to type on.

I've had my M2 MBA for a few weeks now and it just feels flimsy. I am not surprised this is happening at all. I used the MBA'2013 for all these years and never once did I think it was heavy/thick. The aluminum shell it was in felt solid, this one feels like it's as thick as a coke can.

The original MBA is my ideal thinness goal for laptops honestly. It's just thick enough to make you feel secure, but thin enough and light enough to not hurt your back when you travel with it on the go, unlike a 17 or 15" typical laptop.

Re: MacBook Air M1 screen crack for no apparent reason

#467

Earlier quoted context omitted.

In the last 12 years, I’ve owned 3 MacBooks. Maybe my experience isn’t common, but the units that I’ve bought, have always outlived my windows machines. When averaged out to cost per year, in my experience, Apple is way cheaper.

My two MacBook Air, both from 2013, are still working. They both have battery issues but I plan to replace the battery. My MacBook Air M1 had that very screen defect thing happen for no reason after... 10 months. So, basically: ten years vs ten months. Many people are reporting this issue: Apple fucked up big times and it's time to stop apologizing. I don't care how genius the Apple geniuses are and I don't care that…

Yes, that is really, really messed up. I’m not abdicating Apple from making a crap machine that they will be fixing for the next X years because of whatever issue.

Currently, I still have faith in Apple, despite their lemons only because other companies laptops sucked more.

But that does not mean your point in invalid, at all. I just hope that this is an isolated incident to a particular generation vs a broad company trend.

Re: MacBook Air M1 screen crack for no apparent reason

#468
post #228
post #180

First rule of a longtime Apple user: Never be an early adopter. Second rule of a longtime Apple user: Always use AppleCare+. Third rule of a longtime Apple user: When you have a problem with your beloved Apple hardware, always have a pile of cash on you, just in case.

Bad advice, IME. First Intel Mac, first iPhone, first Apple Watch… for that matter, second Mac ever, and, however you want to rank it, an Apple ][. I don’t regret any of them (my mother paid for the early Apple and Mac, but I know she didn’t regret the either).

The first iPhone was under powered and overpriced. It was a throw away device. iPhones didn't get good until the 3Gs.

The first iPad was also very under powered and new iOS versions quickly made it unusable by how much they slowed it down.

The first retina Macbooks had problematic screens with pixels that died.

And those are just a few highlights. There are many, many more examples.

Re: MacBook Air M1 screen crack for no apparent reason

#469

Earlier quoted context omitted.

There's an ongoing joke in the military, MIL-SPEC just means it's a piece of crap that's going to break pretty soon. From an engineering point of view, I'd like to believe that using all MIL-SPEC components which are rated to last longer and in harsher environments would amount to a more reliable product. But maybe a product is more than the sum of its parts, and it's possible a company can build a more reliable prod…

> There's an ongoing joke in the military, MIL-SPEC just means it's a piece of crap that's going to break pretty soon. Yeah well, my M1 MacBook Air just friggin' screen-died overnight ten days ago. On the other hand my military grade LG Gram is still working fine after years and years. I can hold the LG Gram's screen with both hands and start distorting it and it keeps working flawlessly: the screen is very flexible.…

To counter anecdote with anecdote, my M1 MBA is still kicking and has survived untold abuse. I carry the computer by the display, have dropped it multiple (over tens) times on to hardwood, linoleum, and concrete floors from 3'-4' high. The computer was on the ground and I accidentally dropped my phone on it, which left a nick in the screen but nothing greater. I spilled an entire pitcher of water on the keyboard and every component is working as usual.

So maybe my computer would pass MIL-SPEC ten times over.

Re: MacBook Air M1 screen crack for no apparent reason

#470

I miss the old non-reflecting plastic screens we used to have on laptops but I guess shiny glass sells better. Form over functional IMO.

I don't. Those old plastic screens would get scratched so easily. Cleaning the screen with a microfiber cloth invited a 50:50 chance of damaging the screen due to some micro abrasion. There used to be a cottage industry of products specifically for screen cleaning so as to reduce cleaning cloth contamination. It was a mess. I can now take my shirt, a tissue, or wet paper tower to the screen with no issue.
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