Earlier quoted context omitted.
It would be more honest to say "We aren't able to determine whether it was exploited" which could better brace potentially impacted users for the possibility they might be affected. This is a relatively benign case but the same language is used in other breaches when people should be taking measures like freezing their credit or reviewing financial transactions.
How can anyone make any assertions about unknown unknowns? It's one thing to say "My car was stolen", and another to declare "I am unable to determine if it's en route to the Taliban."
The only thing that could happen with the data would be that it is exploited.
The only thing that happens to stolen cars is not going to the taliban.
These are not even similar in nature. They aren't saying "the data was stolen". They also aren't saying "the data was available for exploit we are unable to determine if that occured."
What if they never looked for evidence of unauthorized access? They wouldn't have any!
This is the same as modern science and medicine frequently using this academic phrase, no evidence, when what they mean is that there has been no investigation.