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I'm no dev but let's say that my job has a similar issue. The approach that I use focuses on being 1) truthful, 2) clear, 3) polite, 4) concise. In this specific order. In other words: "Sorry, I'm not going to do this because [insert here the actual reason, not some lame excuse]". Past that, if that user keeps insisting, the user is being entitled and you should not bother yourself with entitled people.
additionally apply label "PR welcome" and/or close issue
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"This feature is out of scope and not planned"
additionally close issue and optionally apply label "declined"
Ideally, you can also drop link to some documented project vision.
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Other comments have good hints how you can try explaining things.
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Note that on GitHub and any decent platform you can lock discussions and block people. Feel free to use this, you are not hired by them.
"I am not planning to implement this, but it sounds like a good idea, feel free to send a pull request" additionally apply label "PR welcome" and/or close issue ------------ "This feature is out of scope and not planned" additionally close issue and optionally apply label "declined" Ideally, you can also drop link to some documented project vision. ------------ Other comments have good hints how you can try explainin…
Github could do well to help here. In LinkedIn for recruiters you have auto responses "I'm not interested" etc. Github could do something similar, possibly with a "mute this conversation" option. And if someone is getting muted a lot maybe it's time to restrict that account or give them some kind of nudge towards improving their behaviour.